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Optimizing The End-User Experience Across Your Enterprise

White Paper Published By: ASG Software Solutions
ASG Software Solutions
Published:  Jun 02, 2009
Type:  White Paper
Length:  12 pages

End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.



Tags : 
asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience, lan, wan, configuration management, metadata, metacmdb, lob, sdm, service dependency mapping, ecommerce, bpm, workflow, itsm