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Published By: U.S. Cellular     Published Date: Jun 20, 2019
Take a look at the top five reasons business and operations professionals are implementing fleet management systems — and seeing results. This easy-to-read ebook shows you how fleet management works and which features can lead to increased profits, better customer service and other important benefits. Learn more about features you may not have known about, as well as the surprising numbers around what you stand to gain. You’ll see what more and more of your peers are discovering — that a fleet management solution may be the key to making your job easier, by helping you solve common fleet-related problems.
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U.S. Cellular
Published By: Genesys     Published Date: Jun 19, 2019
Contact centers often pool agents into large groups of generalists to distribute work evenly. Skills-based routing takes this a step further with specialized groups. But neither approach scales properly to identify all opportunities and drive business outcomes on each interaction. Predictive routing uses artificial intelligence (AI) and machine learning to create balance—meeting targets and giving customers a personalized experience. Read Demystifying AI: Creating an AI partnership that maximizes business results to learn how predictive routing systematically: Evaluates historical and real-time data to make predictions; Makes the best customer-agent match to drive desired outcomes; Keeps agents engaged and reduces handle times.
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Genesys
Published By: Genesys     Published Date: Jun 19, 2019
Successfully managing a contact center requires a collaborative, multidisciplinary approach to handle a broad range of operational and tactical tasks. Planning, day-to-day operations and quality management must be seamlessly orchestrated, along with human resources functions like recruitment, learning and development, and employee scheduling. Read this executive brief to learn how to transition to an AI strategy that can take your team – and business results – to the next level. See how you can: Create an AI strategy with a single data model that includes routing, interaction analytics, forecasting/scheduling and predictive engagement Harness the power of your data to align customers with the best resource Drive employee effectiveness by ensuring you hire the right people and manage their performance to drive their success over the long term
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Genesys
Published By: pepperjam     Published Date: Jun 18, 2019
It happens too often: Marketers relying on advertising methods and platforms that work “just well enough” to keep the business going. And while many marketers realize their existing affiliate network provider isn’t delivering the results they crave, they’re under the assumption that this is as green as the grass gets. Perhaps they assume that it’s just simply, too hard, too costly, or too risky to move. The truth is that it’s far more effective, easier and profit-boosting to make a switch to a new affiliate provider. Let us show you how less than 30 days and three simple steps can take you from good enough to great. You’re almost there! Just complete the form to download Migrate Your Affiliate Program in 30 Days or Less!
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pepperjam
Published By: AWS     Published Date: Jun 11, 2019
Many business leaders know that Artificial Intelligence (AI) and Machine Learning (ML) are critical to their future but don’t know where to start. Those who do have an AI/ML strategy struggle to find qualified data scientists; and once they find them, even advanced data scientists need a lot of time—even months—to build and deploy ML models. These challenges put significant limits on the range and number of problems a business can solve. In this webinar, learn how H2O Driverless AI on Amazon Web Services (AWS) automates the best practices of leading data scientists to create advanced machine learning models automatically. With these production-ready models, relative newcomers to AI/ML can generate reliable results and scale-up AI programs that anticipate and capitalize on trends, optimize supply chains, understand customer demand, match consumers with goods and services, and much more. Download our webinar to learn Implement ML successfully with minimal data science expertise. Build
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AWS
Published By: Forcepoint     Published Date: Jun 06, 2019
In a recent study, IDC analyzed the business value and benefits of supporting network operations with Forcepoint NGFW solutions. The research included interviews with eight organizations relying upon Forcepoint’s NGFW to connect and protect their networks and business operations. IDC created a model based upon their analysis to identify the costs and real benefits of deploying Forcepoint NGFW. The highlights of this analytical model are captured in their Business Value Snapshot; and the complete results are available for download now in the IDC Quantifying the Operational and Security Results of Switching to Forcepoint NGFW Whitepaper. Download the Snapshot now Download the IDC Whitepaper now to learn how the eight organizations surveyed realized improved efficiency, availability and security with Forcepoint NGFW, as well as a return of cost in only seven months and an average 5-year ROI of 510%.
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Forcepoint
Published By: Location3     Published Date: May 29, 2019
LOCALACT was created by Location3 to scale local digital marketing programs to drive positive business results for franchisees and local businesses, while providing complete transparency into local marketing performance for all users. LOCALACT helps business owners promote their locations with targeted paid advertising, manage their online presence, respond to reviews and clearly understand how their marketing dollars are driving actual business results. Franchisees and business owners enrolled with LOCALACT can access a variety of performance metrics by logging into their online dashboard at any time, including: • Paid Search & Paid Social Advertising • Listing Insights & Health • Customer Reviews & Responding • Site Traffic & Search Visibility
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digital advertising, digital marketing, local marketing, marketing, franchise, frachisor, multi-location business, marketing platform, paid media, marketing dashboard, digital marketing dashboard
    
Location3
Published By: VMware SD-WAN by VeloCloud     Published Date: May 20, 2019
The healthcare industry is evolving at a rapid pace from both technology and business perspectives. New technologies are dramatically improving healthcare, from diagnostic imaging and scanning tools to the digitization of medical records. From the business side, the industry continues to consolidate, with metropolitan or regional medical providers absorbing local clinics and rural practices, and large retailers acquiring pharmacies, minute clinics, and urgent care facilities. As a result, many healthcare companies are now competing with retailers for business. This competition may be good for the customers (i.e., the patients) who are demanding higher levels of care and a better overall experience. This could mean better access to new diagnostic tests, test results, and specialists who may be located far from the patient’s location. Healthcare providers need to work toward providing the same care and experience to customers in their main facilities as they do in distributed clinics, ur
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VMware SD-WAN by VeloCloud
Published By: Infinidat EMEA     Published Date: May 14, 2019
Even after decades of industry and technology advancements, there still is no universal, integrated storage solution that can reduce risk, enable profitability, eliminate complexity and seamlessly integrate into the way businesses operate and manage data at scale? To reach these goals, there are capabilities that are required to achieve the optimum results at the lowest cost. These capabilities include availability, reliability, performance, density, manageability and application ecosystem integration? This paper outlines a better way to think about storing data at scale—solving these problems not only today, but well into the future?
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Infinidat EMEA
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
INDUSTRY Education BUSINESS CHALLENGE Protect student data from threats posed by malware on teachers’ MacBook laptops IT ENVIRONMENT Avast antivirus, enterprise network security layers SOLUTION Malwarebytes Incident Response RESULTS Removed PUPs and malware from hundreds of Mac systems in just minutes Delivered instant visibility into connected systems and quarantined malware Reduced risk with ability to proactively detect and remediate threats
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MalwareBytes EMEA
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
INDUSTRY Construction BUSINESS CHALLENGE Proactively prevent business disruption as a result of cyberattacks IT ENVIRONMENT Kaspersky antivirus, layered enterprise security SOLUTION Malwarebytes Endpoint Protection RESULTS Detected and eliminated thousands of threats that other solutions missed Delivered visibility into entire installed base of endpoints, regardless of location Saved time and accelerated response via the cloud console Prevented PUPs and exploits from gaining entry
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MalwareBytes EMEA
Published By: MalwareBytes EMEA     Published Date: May 10, 2019
INDUSTRY Technology BUSINESS CHALLENGE Reduce the impact of malware on enterprise resources IT ENVIRONMENT Symantec antivirus, layered enterprise security SOLUTION Malwarebytes Incident Response RESULTS Saved hours per week by eliminating manual threat remediation Detected and remediated threats that otherwise would not have been found Eliminated downtime for end users with thorough scans and fast remediation Easily generated reports that keep upper management informed
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MalwareBytes EMEA
Published By: Oracle EMEA     Published Date: Apr 15, 2019
Oracle Autonomous Data Warehouse Cloud is more than just a new way to store and analyze data; it’s a whole new approach to getting more value from your data. Market leaders in every industry depend on analytics to reach new customers, streamline business processes, and gain a competitive edge. Data warehouses remain at the heart of these business intelligence (BI) initiatives, but traditional data-warehouse projects are complex undertakings that take months or even years to deliver results. Relying on a cloud provider accelerates the process of provisioning data-warehouse infrastructure, but in most cases database administrators (DBAs) still have to install and manage the database platform, then work with the line-of-business leaders to build the data model and analytics. Once the warehouse is deployed—either on premises or in the cloud—they face an endless cycle of tuning, securing, scaling, and maintaining these analytic assets. Oracle has a better way. Download this whitepaper to f
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Oracle EMEA
Published By: Salsify     Published Date: Mar 15, 2019
Branded product pages on the digital shelf have become incredibly important both as a sales and marketing channel. For that reason, most brands are putting time and resources into improving the content of their product pages. But how exactly does content impact the numbers every business relies on? Read this report to get deep statistical insights on how product page content impacts search ranking, online market share, and sales overall. This study includes a range of analyses to help you quantify the actual sales value of your brand's product content using a variety of methodologies, including: An analysis of more than 500,000 Amazon search results pages A full-year examination of 60,000 Amazon product pages across 78 brands working with Salsify Data and stories from individual Salsify customers that invested in product content optimization Salsify is the product experience management platform for thousands of brands and retailers worldwide.
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Salsify
Published By: Ricoh     Published Date: Mar 11, 2019
Today’s CIOs no longer just oversee technology. They are now key strategists who guide their organizations and give them the tools they need to stay competitive. A study by Forbes Research stated that five years ago, a CIO’s most critical skill was deploying technology. Now, the #1 way that CIOs provide value is by contributing to the corporate strategy, so they can advance business objectives and drive revenue.1 In particular, CEOs rely on the CIO for guidance around digital transformation. Organizations must transform how they operate and take advantage of new technologies to better engage customers and employees. Digital transformation falls squarely on the shoulders of IT leaders. CIOs are under pressure to drive transformation – overcoming barriers such as cultures that are resistant to change, employees who want to upload files anywhere, and increased concerns about data security. CEOs also expect CIOs to achieve results now. The longer you wait, the more likely you will fall beh
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Ricoh
Published By: BetterUp     Published Date: Mar 06, 2019
As HR investments become more data-driven, coaching must deliver on its ROI evidence gap. At BetterUp, we’ve created a model that can effectively measure the impact of coaching on the bottom line. Learn how coaching ROI has been measured in the past, and why these methods are flawed. Discover which inputs are factored into our ROI algorithm and you can map the ROI of coaching to tangible business results.
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BetterUp
Published By: Gameffective     Published Date: Feb 26, 2019
Comdata Group is one of the world's largest business process outsourcing (BPO) providers. It operates hundreds of call-centers around the globe, with tens of thousands of employees offering, a variety of services, including sales and customer service. In a competitive BPO market, Comdata was looking for ways to increase the productivity and efficiency of its agents. It looked for a unified solution that would successfully engage employees, drive higher accountability and better focus them on their performance. Using Gameffective's platform, Comdata deployed gamified, real-time performance management. This process provides employees with the ability and motivation to self-track their performance against goals and benchmarks, and offers just-in-time coaching based on their needs. The results were impressive: 12% increase in sales per hour, and significant reductions in both new-hire learning curves and in ongoing training time. Read the case study to learn how Comdata: Increased emp
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Gameffective
Published By: Red Hat     Published Date: Feb 25, 2019
Business-critical applications need a platform that is proven to be stable. Red Hat®Enterprise Linux® frees you to deliver meaningful business results through technology by providing exceptional reliability and military-grade security. With a Red Hat Enterprise Linux Server subscription, you gain access to the industry's most extensive ecosystem of partners, customers, and experts that supports and accelerates your success. Read the datasheet to learn more.
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Red Hat
Published By: PGi     Published Date: Feb 20, 2019
Businesses and teams are becoming more dispersed, and the speed of doing business is accelerating. These two realities point to the need for reliable tools that allow teams to engage customers and colleagues in more meaningful ways. Webinars and webcasts can help your teams do just that, all while driving bottom-line business results.
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PGi
Published By: Genesys     Published Date: Feb 12, 2019
Forrester Research has found that companies that prioritise their customer experience transformation perform better. Companies included in their report, “Drive Marketing and CX Convergence with Modern Technology,” experienced: 68% increase in revenue 67% improvement in market differentiation 72% acceleration of digital business Delivering customer experiences that produce results like this requires a strategic approach across your company and the ability to turn disparate interactions into a consistent, personalised customer journey. Read this ebook for three strategies that get you started.
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Genesys
Published By: Infosys BPM Ltd     Published Date: Feb 12, 2019
An effective rolling forecast is important to estimate long term financial plans. Every organization undertakes this process as a finance activity. However, when the forecasted data is examined on its effectiveness for decision making, more often than not the results are disappointing, and the rolling forecast process needs to be redefined. This paper talks about effective rolling forecasts that utilize resources, technologies, processes, and business intelligence to deliver actionable insights. A best-in-class matured RF process will enable CFOs to deliver great results through increased revenue and cost reductions, and create new benchmarks for the organization.
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Infosys BPM Ltd
Published By: Workday UK     Published Date: Jan 31, 2019
People analytics is increasingly on the agenda for organisations. With the rise of workplace technology allowing leaders to track employees’ performance, productivity and wellbeing, we partnered with the CIPD to survey over 3,000 business professionals to understand how people analytics is being used. And the results are in, 65% of respondents who work in an organisation with a strong people analytics culture, say their business performance is strong compared to competitors. As well as outlining the key opportunities leaders can capitalise on, this report covers: • How different professions are using people data • The various types of people data that are being used • How people analytics adds value to organisations • What the future holds for people data
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workday, workforce technology, digital strategy
    
Workday UK
Published By: Oracle     Published Date: Jan 28, 2019
Databases tend to hold an organization’s most important information and power the most crucial applications. It only makes sense, then, to run them on a system that’s engineered specifically to optimize database infrastructure. Yet some companies continue to run their databases on do-it-yourself (DIY) infrastructure, using separate server, software, network, and storage systems. It’s a setup that increases risk, cost, complexity, and time spent deploying and managing the systems, given that it typically involves at least three different IT groups.
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Oracle
Published By: Visier     Published Date: Jan 25, 2019
John Schwarz founded Visier to address what he saw as the major failing of business intelligence and big data analytics. He had a front row seat in this market while leading Business Objects, the largest global business intelligence provider (acquired by SAP). John and co-founder Ryan Wong’s vision was to completely reinvent the approach to analytics, providing instant and complete, domain-specific applications to business leaders, answering their important strategic questions and leading them to adopt best management practices. Their applied business analytics project is working. Today, more than a hundred blue chip companies have selected Visier as their people strategy platform and are achieving incredible results. And that’s just the beginning.
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Visier
Published By: HotSchedules     Published Date: Jan 17, 2019
As labor costs continue to rise across the restaurant industry, operators have to deal with tighter and tighter margins. During times of tightening, operators tend to dig into the numbers even further and scrutinize every dollar spent and every dollar saved. In this eBook, you’ll find simple yet effective ways restaurant operators and managers can cut labor costs while optimizing your people, performance and profits. all of these small changes add up to big savings. You’ll find these cost-cutting and dollar-savings tips are broken down into ways that you can: Cut costs Manage the business to keep costs at optimal levels Measure performance to ensure your efforts continue to produce the right results
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HotSchedules
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