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Published By: Dell APAC - EMC     Published Date: May 19, 2020
To shed light on today’s digital-era workforce and its needs, Dell commissioned a study that is the subject of this report. The survey probes the requirements of users, patterns of work, and the desires and frustrations of workers in their quest to maximize their ability to contribute to their organizations. In a step-by-step fashion, this comprehensive report takes you through the survey results to help you better understand the needs of your own workforce. In doing so, we recommend looking at your employees through the lens of four types of workers: • Desk-centric worker: Primarily office-based and at a desk • Corridor warrior: Primarily office-based but mobile within the corporate building • Remote worker: Primarily at a distant location • On-the-go pro: Primarily mobile Often, workers are best understood in terms of hybrid categories that are a combination of these four basic types of workers.
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Dell APAC - EMC
Published By: Veeam APAC     Published Date: Apr 26, 2020
"The key to accelerating your data protection in 2020 is to go beyond backup and recovery to achieve unparalleled data availability, visibility, automation and governance across your cloud, virtual and physical environments. As modern IT organizations look to innovate at a quicker pace, legacy backup and recovery infrastructures just can’t support these forward-looking initiatives. This report covers five principles to success to help drive real, impactful change inside your organizations in 2020."
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Veeam APAC
Published By: Hewlett Packard Enterprise     Published Date: May 01, 2020
PeerPaper Report - Best Practices: All-Flash Storage for Your Intelligent Data Platform
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: May 01, 2020
451 Research Report: Industrial IoT and the IT/OT Operational Edge
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Hewlett Packard Enterprise
Published By: City Pantry     Published Date: Mar 06, 2020
At City Pantry we think it's important to shine a light on the office heroes who keep work moving. Whether an Office Manager, or an Executive Assistance, it's important to understand how these vital members of staff feel about their roles. Read great insight, such as: What is enjoyed most at work What is enjoyed least Recognition and role perception Perks and benefits Download the report now to learn more.
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City Pantry
Published By: Automation Anywhere APAC     Published Date: May 08, 2020
The rapidly increasing demand for processing data from business documents and emails is driving organizations to implement AI-driven, Intelligent Document Processing (IDP) solutions to deliver cost savings, increased workforce productivity and improved customer experiences. In Everest Group’s new global market report Intelligent Document Processing (IDP) -Technology Vendor Landscape with Products PEAK Matrix? Assessment 2020, you’ll find: • IDP competitive landscape and PEAK Matrix? Assessment • Why Automation Anywhere is the only vendor recognized as both IDP technology Leader and Star Performer • IDP technology trends and near-term predictions, and what they mean for enterprises Explore the IDP technology and vendor landscape and discover why Automation Anywhere achieved the highest overall customer satisfaction score in Everest Group’s 2020 PEAK Matrix? report for Intelligent Document Processing technology.
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Automation Anywhere APAC
Published By: Automation Anywhere APAC     Published Date: May 12, 2020
Signify, formerly Philips Lighting, is the world leader in lighting for professionals, consumers and for the Internet of Things. As an industry innovator, Signify was looking for ways to streamline and improve the performance of several processes within the finance function, including balance sheet account reconciliations (RTR), purchase-to-pay (PTP), and credit and collections (C&C). With the help of Automation Anywhere, Signify standardized and streamlined its reporting process, giving employees valuable time to review real-time data to make more accurate strategic decisions. Download the case study to learn more.
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Automation Anywhere APAC
Published By: F5 Networks Singapore Pte Ltd     Published Date: Apr 20, 2020
"Read this report to learn about API trends, the API management challenges that arise in modern app architectures, and best practices for API lifecycle management. In this report you will learn: • About API adoption trends and insights • How modern app architectures create new API management challenges • The key benefits of effective and adaptable API management • Recommendations for API lifecycle management of microservices based apps"
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F5 Networks Singapore Pte Ltd
Published By: Verint     Published Date: May 18, 2020
According to Gartner, "Digital transformation in customer service does not negate the need for agents; if anything it reinforces it, and employee engagement is a critical factor. Application leaders will need to support a daunting but lucrative evolution of employee management in the future." Read the report as Verint Systems believe you will find Gartner's key findings, which include: Why employee engagement is an essential strategy, empowered by both technology and management support How digital transformation will impact the relationship between customer service agents and your customers Why automation and a collaborative approach to work can get you closer to providing effortless, consistent and personalised customer service experiences Research by: Gartner, The Future of Customer Service Workforce Engagement Management, 12 April 2019, Jim Davies, Simon Harrison GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and international
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Verint
Published By: Zendesk     Published Date: Jun 01, 2020
Our team of experts reviewed data from 45,000 businesses using Zendesk across 140 countries. We compared how they use Zendesk with opinions from customers, agents, customer experience leaders, and sales leaders. With this information, we’ve identified the top five trends in our industry.
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Zendesk
Published By: Zendesk     Published Date: Jun 01, 2020
Employee expectations are rising in tandem with customer expectations. Your employees expect the same kind of service at work as they do from the brands they love. When they interact with you, they expect the responses to their issues to be personalized and friendly, efficient and convenient. New research between Zendesk and Culture Amp reveals clear links between collaboration, employee engagement, and stellar customer service. For the following report, Collaboration, employee engagement, and customer service: how internal help desks help, Zendesk and Culture Amp looked at 304 companies and 12,358 customer service agents to perform an analysis based on the data of their mutual customers—product usage data from Zendesk and survey data of employee engagement from Culture Amp.
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Zendesk
Published By: F5 Networks Singapore Pte Ltd     Published Date: Sep 09, 2019
Tech advances like the cloud, mobile technology, and the app-based software model have changed the way today’s modern business operates. They’ve also changed the way criminals attack and steal from businesses. Criminals strive to be agile in much the same way that companies do. Spreading malware is a favorite technique among attackers. According to the 2019 Data Breach Investigations Report, 28% of data breaches included malware.¹ While malware’s pervasiveness may not come as a surprise to many people, what’s not always so well understood is that automating app attacks—by means of malicious bots —is the most common way cybercriminals commit their crimes and spread malware. It helps them achieve scale.
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F5 Networks Singapore Pte Ltd
Published By: Snow Software EMEA     Published Date: Jun 02, 2020
Market uncertainty and the recent rapid move to remote working has led to an even greater reliance on the instant availability of IT resources enabled by the cloud. Although vital, the added cost management pressures facing IT teams means that optimizing this cloud spend is critical. Download this report to learn more.
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Snow Software EMEA
Published By: Snow Software EMEA     Published Date: Jun 02, 2020
Flexential, a national information technology (IT) infrastructure solutions provider serving customers around the world, wanted to dramatically enhance and improve the flexibility, scalability, and cost-effectiveness of their cloud service offerings while providing customers with an easy-to-use, self-service experience. Learn more about the successes of Cloud Automation, download this report now.
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Snow Software EMEA
Published By: Rackspace     Published Date: May 11, 2020
Most IT organisations have adopted a ‘Cloud First’ policy to exploit recent changes in the IT service sector and align more effectively with the needs of their business customers. However, the journey to Cloud is not simple. It requires a fundamental change in enterprise architecture, service contracts, internal processes and most of all culture and skills. Adopting an effective ‘Cloud First’ regime requires changes in governance that will help the IT organisation and its business partners to better achieve their mutual goals. These cover core elements such as cost and performance management; compliance and security; standards and frameworks; integration of applications and data; training and reskilling; and minimising business risk. This report sets out the range of exciting new goals that cloud enables – both within the IT organisation and those of its business partners, the principles of effective cloud governance, and the best ways to contract for cloud services.
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Rackspace
Published By: CheckMarx     Published Date: May 11, 2020
To be replaced with German-language summary once obtained: Download the May 2020 report to learn: Why Gartner placed Checkmarx in the Leaders’ quadrant Where Checkmarx placed among application security competitors and why Whether your organization has the right solutions in place to reduce software risk The Checkmarx Software Security Platform is used by more than 40% of Fortune 100 companies, and by government organizations around the globe.
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CheckMarx
Published By: Proofpoint     Published Date: May 05, 2020
INDEPENDENTLY CONDUCTED BY THE PONEMON INSTITUTE SPONSORED BY OBSERVEIT According to a new report from Ponemon Institute, sponsored by ObserveIT a Proofpoint company, insider threats of all types have risen 47% in just two years, and the average annual costs to $11.45 million, a 31% increase over the same time period. It’s now more important than ever that organisations look for a better way to protect their Intellectual Property and people: • Most often, negligent insiders are to blame. Employees or contractors who make simple mistakes account for 62% of all incidents. • Credential thieves cost most per incident. Cost-per-incident for impostors averaged $871,000, three times more than the average for negligent insiders. • Malicious insiders account for millions in losses. On average, these insider incidents lead to $4.08 million in losses per year • The longer an incident lingers, the costlier it gets. The average incident takes 77 days to contain. Incidents that took more than 90 d
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Proofpoint
Published By: Proofpoint     Published Date: May 05, 2020
Email fraud costs companies around the world billions, and can destroy brand reputation and consumer trust in a matter of minutes. Highly-targeted, low volume business email compromise (BEC) scams are arguably the most dangerous, costing organizations around the globe $26.2 billion since 2016, according to the FBI. The DMARC (Domain-based Message Authentication Reporting & Conformance) standard, unveiled by a group of leading email organizations in February 2012, is one of the most powerful and proactive weapons to date in the fight against phishing and spoofing. It has reshaped the email fraud landscape, disrupting long standing phishing strategies and forcing cybercriminals to abandon preferred targets. DMARC has the potential to nullify an entire class of fraud within the next few years. In this guide, we’ll cover what DMARC is, how it works, its key benefits, and what it means to your organisation.
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Proofpoint
Published By: Proofpoint     Published Date: May 05, 2020
AN IN-DEPTH LOOK AT USER AWARENESS, VULNERABILITY AND RESILIENCE Do you have a good sense of how well users understand cybersecurity terms and best practices? Do you know the top issues infosec teams are dealing with as a result of phishing attacks? How about the ways organisations are fighting social engineering attacks? Our sixth annual State of the Phish report delivers critical, actionable insights into the current state of the phishing threat, including: • End-user awareness and knowledge gaps that could be hurting your cybersecurity defences • Impacts of phishing attacks and the ways infosec pros are trying to combat these threats • How Proofpoint customers are approaching phishing awareness training and the ways we’re helping them measure success With this report you will learn how organisations can take a more inward, people-centric view of their vulnerabilities and empower users to become a stronger line of defence.
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Proofpoint
Published By: Schneider Electric     Published Date: May 22, 2020
o The industry of tomorrow will be different. More volatile markets, new technology capabilities, and increased pressure on performance will precipitate the change. But with change comes opportunity…the Industrial Internet of Things (IIoT) has unleashed huge potential for industrial customers. There is a reported $14 trillion of new business growth up for grabs – and your goal of better business performance can help you earn your fair share of that growth. Many variable speed drives (VSDs) are installed in industrial sites across the globe. However, these devices are often being underutilized. The VSD is no longer just a shaft turner, it has the potential to be a connected product that can provide business optimization through enhanced energy management, asset management, and process optimization. In this eGuide you will learn about these new VSD technologies, what they can do for your business, and some practical solutions for real-life implementation today.
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Schneider Electric
Published By: Group M_IBM Q2'20     Published Date: Mar 23, 2020
Enterprise insight platforms help CIOs address the continual business demand to go faster in the face of technology complexity. The Forrester Wave™: Enterprise Insight Platforms, Q1 2019 report provides an analysis of the nine most significant providers to help CIOs make the right choice when selecting a platform vendor. Read the paper to: 1. Learn how nine key providers stack up against a 21-criterion evaluation - EdgeVerve, GoodData, Google, IBM, Microsoft, Reltio, SAP, SAS, and TIBCO Software. 2. Discover the key differentiators that enable hybrid cloud and multicloud delivery.
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Group M_IBM Q2'20
Published By: Group M_IBM Q2'20     Published Date: Mar 23, 2020
Learn how the IBM Cloud Pak for Data platform brings together data science, engineering and application building in one environment to make it easier to implement data-driven processes and operations. Gain better business insights with the Bloor inDetail report on Cloud Pak for Data.
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Group M_IBM Q2'20
Published By: Group M_IBM Q2'20     Published Date: May 13, 2020
Building an AI project from scratch is no easy task. That’s why IBM launched IBM Cloud Pak® for Data System, a preconfigured “cloud in a box” that combines storage, compute, software and networking. This hyper-converged platform helps companies modernize their data and quickly get AI initiatives up and running. Analysts at Cabot Partners have compared IBM Cloud Pak® for Data System's features and benefits against those of top competitors: AWS Outposts, Google Anthos, Microsoft Azure Stack/Hybrid Cloud and Oracle Cloud at Customer. The in-depth report: - Reveals how well each product can help your company scale the “AI Ladder" - Uncovers IBM Cloud Pak® for Data System’s unique value props - Visualizes findings at a glance with striking spider charts - Recommends how your company can use IBM Cloud Pak® for Data System to support innovation and business continuity Download the report to see how you can transform your business with the leading hyper-converged platform for data and AI.
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Group M_IBM Q2'20
Published By: Group M_IBM Q2'20     Published Date: May 13, 2020
"IBM commissioned Forrester Consulting to evaluate the ways in which organizations are leveraging analytics, data science, and artificial intelligence to unlock the power of data. Forrester conducted an online survey of 302 data and analytics decision makers at enterprises in North America and Europe to explore this topic and found that firms are on the precipice of unlocking the business value of data like never before — they just need to ensure that they are prioritizing the right initiatives and arming data teams with the proper tools. Read the report to learn more about how to realize the full value of your data with initiatives and integrated tools that span data, analytics and machine learning. "
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Group M_IBM Q2'20
Published By: Group M_IBM Q2'20     Published Date: May 14, 2020
Read the report to learn why IBM was placed second highest on the axis of ability to execute in the 2020 Magic Quadrant for Multienterprise Supply Chain Business Networks.* Disclaimer: Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. *Gartner Inc., Magic Quadrant for Multienterprise Supply Chain Business Networks. Christian Titze, William McNeill and Bart De Muynck, 4 May 2020. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, and is used herein with p
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Group M_IBM Q2'20
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