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Published By: Venafi     Published Date: Mar 26, 2015
This technical case study addressing key and certificate security issues is designed for security conscious enterprises to understand real-life attack scenarios that threaten their businesses in today’s world. This white paper demonstrates a recent attack that used cryptographic keys and digital certificates as well as guidance on how to protect certificates and keys and quickly discover and remediate breaches. This paper should be read by more technical IT security sta? who are interested in detailed attack methods and remediation tactics. The executive summary is intended for IT Security leaders (CISOs and their direct reports) and addresses the proof-of-concept attack impacts on the business.
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secutiry, certificates, keys, security attacks, business
    
Venafi
Published By: HP Inc.     Published Date: Feb 03, 2016
Every day an average of 30,000 new websites are identified as distributing malicious code to site visitors. This helped contribute to the 43% of U.S. companies that experienced data breaches in 2014 alone. But not all dangers to computers and laptops come from malicious code picked up over the Internet. A study by IDC and the National University of Singapore revealed that in 2014, businesses worldwide would spend nearly $500 billion to deal with the problems caused by malware on pirated software.
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HP Inc.
Published By: Akamai Technologies     Published Date: Apr 25, 2018
How Lowe’s, a Fortune 50 retailer, transformed into a omnichannel commercial success with digital performance management. In this case study, learn how Lowe’s transformed into a performance culture and delivered: Over USD$1 billion in eCommerce sales driven with growth in traffic and conversion Slashed average page load speed by half Correlated site performance with sales impact using predictive analytics Established data-driven decision making for increased customer focus and revenue
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lowes, omnichannel, foundation, akamai, digital, performance, management, ecommerce
    
Akamai Technologies
Published By: Pega     Published Date: May 24, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Pega     Published Date: May 24, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: Pega     Published Date: May 24, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Hewlett Packard Enterprise     Published Date: Jul 12, 2018
Nearly all datacenters in enterprise IT organizations have areas where efficiency can be improved. IDC study shows: Meadian efficiency in enterprise IT: People 50%, Process 30% and Technology 50%
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Hewlett Packard Enterprise
Published By: Zendesk     Published Date: Aug 26, 2016
This white paper provides a full analysis on how Zendesk successfully helped Trustpilot with customer service needs.
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Zendesk
Published By: Workfront     Published Date: Mar 10, 2017
Workfront Marketing Work Management solution significantly reduces surprises by improving communications and speeding review cycles.
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workfront, ameritas, marketing work management, mwm
    
Workfront
Published By: Workfront     Published Date: Mar 10, 2017
AdRoll Increases Production Tasks by 10% per Person, per Sprint with Workfront Agile Capabilities
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workfront, adroll, marketing work management, agile marketing, mwm
    
Workfront
Published By: IBM APAC     Published Date: May 18, 2017
Technological advances are transforming the way we connect, disrupting the status quo and creating huge turbulence. Industries are converging, and new opportunities and threats are emerging, as never before. So how are CIOs managing their way through the mayhem? In the first installment of our latest C-suite Study, we interviewed 5,247 top executives to find out what they think the future holds and how they’re positioning their organizations to prosper in the “age of disruption.” This report delves more deeply into the views of the 1,805 CIOs who contributed to our research – and what the IT gurus of the most successful enterprises do differently.
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insights, technology, cios
    
IBM APAC
Published By: Allscripts     Published Date: Sep 16, 2014
Download this case study to learn how a network of Federally Qualified Health Centers (FQHCs) partners with Allscripts to improve overall clinical results, meet Meaningful Use and earn an estimated $6.3 million in incentive funding.
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ehr replacement, electronic medical record replacement, electronic medical record, electronic health record, electronic health record replacement, ehr ambulatory practice, ehr physician practice, ehr practice, ehr strategy, ehr needs, ehr, practice management, practice management solution, icd-10, meaningful use, mu2, improved outcomes, measuring quality outcomes, population health, fqhc ehr
    
Allscripts
Published By: Allscripts     Published Date: Sep 22, 2014
Download this case study to learn why Comprehensive Cardiology in Langhorne, PA engaged Allscripts to help save time, increase efficiency, reduce costs and make their vision of a community health network a reality.
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allscripts, cardiology, community health network, clinical outcomes, revenue cycle, clinical solutions
    
Allscripts
Published By: Allscripts     Published Date: Oct 20, 2014
Download this case study to learn how Allscripts Professional solutions have enabled Pulmonary Associates of Richmond to meet Meaningful Use, earning incentives of $714,000.
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allscripts, pulmonary associates, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
    
Allscripts
Published By: Allscripts     Published Date: Oct 20, 2014
Download this case study to learn how Allscripts Professional solutions have helped Cornerstone Medical Care in Brandon, Florida negotiate value-based contracts, accounting for a seven-figure increase in revenue.
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allscripts, health information technology, reduce paperwork, technology core, value based care, value based contracts, risk based contracts
    
Allscripts
Published By: Allscripts     Published Date: Oct 22, 2014
Download this case study to learn how Hutchinson Clinic, an independent, multi-specialty practice, was able to reduce costs, manage their patient population, and have 100% of their providers successfully attest for Meaningful Use Stage 1 with Allscripts TouchWorks® EHR solution
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allscripts, open ehr core, ehr solution, hutchinson clinic, care model, oncology, multi-specialty
    
Allscripts
Published By: Allscripts     Published Date: Oct 29, 2014
Download this case study to learn how SAMA HealthCare Services uses an Open platform from Allscripts to customize its healthy EHR core and focus on preventative care that is keeping patients out of the emergency room. The results? An estimated savings of $2.6 million in unnecessary ER visits and $2 million earned for Comprehensive Primary Care Initiative and Meaningful Use.
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allscripts, healthy ehr core, comprehensive primary care, sama healthcare services, open platform, patient centered primary care, medicare, edoc4u
    
Allscripts
Published By: Allscripts     Published Date: Oct 29, 2014
Download this case study to learn how Fort Collins Neurology uses Allscripts Professional solutions to deliver quality care to its patients and was able to recover the cost of the solutions within its first year.
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ehr solution, specialty practice, allscripts, hosted solution, practice management
    
Allscripts
Published By: LifeSize, a division of Logitech     Published Date: Aug 25, 2011
Take a look at this study to find out why the GSA should consider providing its employees with video conferencing equipment.
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LifeSize, a division of Logitech
Published By: Adobe     Published Date: Feb 20, 2014
Adobe collaborated with Forbes Insights on this study in order to shed light on new mobile engagement opportunities: How are companies using apps, whether they are aimed at customers, employees or partners? What are the lessons learned so far? And what are best practices for using mobile and tablet apps?
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forbes, adobe, mobile marketing, mobile applications, apps. mobile apps, digital marketing, customer engagement, marketing strategy, content management
    
Adobe
Published By: Adobe     Published Date: Jul 09, 2014
Adobe collaborated with Forbes Insights on this study in order to shed light on new mobile engagement opportunities: How are companies using apps, whether they are aimed at customers, employees or partners? What are the lessons learned so far? And what are best practices for using mobile and tablet apps?
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apps that engage, mobile engagement, mobile and tablet apps, best practices for mobile apps
    
Adobe
Published By: Adobe     Published Date: May 13, 2015
Forbes and Forrester conducted a joint survey of 303 marketing and IT leaders that assesses the maturity of marketing and IT partnerships and how those relationships have evolved since our first version of this study in 2011. The results show some progress in taking action on items that require joint attention,but the devil is in the details, particularly around leadership and domain expertise.
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cmo and cio relationship, marketing technology in practice, marketing partnerships survey, marketing collaboration
    
Adobe
Published By: Adobe     Published Date: Apr 25, 2016
In this study, you’ll discover key trends from today’s mobile consumer such as the activities they engage in the most, which elements in mobile experience receive the highest scores, and the benchmarks and best practices your company can take to raise your own mobile experience bar.
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mobile, data management, mobile first
    
Adobe
Published By: Adobe     Published Date: Jan 30, 2017
We employed a two-step study design to analyse today’s new car buyers’ experience, their customer journey with a special focus on current pain points and pain killers.
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Adobe
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