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Published By: ShoreTel     Published Date: Oct 26, 2012
Total cost of ownership is a key metric for assessing costs, benefits and risks of a UC solution, enabling organizations to properly evaluate competing solutions. This white paper examines the total cost of ownership measured in different ways.
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shoretel, unified communications solutions, ucs, total cost of ownership, telecom, telecom solution, benchmarking, enterprise applications
    
ShoreTel
Published By: EMC Converged Platforms     Published Date: Feb 01, 2016
Wake Forest Baptist Medical Center, a nationally recognized fully integrated academic medical center and health system, is dedicated to improving patient care and advancing medical research. However, its aging legacy IT infrastructure had to be modernized in order to meet the requirements of the business. Wake Forest Health turned to market-leading EMC Converged Infrastructure from VCE to simplify IT operations and drive business efficiency. In addition to multiple VCE Vblock® systems, the Vblock 540 with EMC XtremIO all-flash storage enabled significant improvements in application infrastructure performance and agility. After deploying the Vblock 540, Wake Forest experienced an overall 30 percent performance improvement to end users and decreased the time needed for storage provisioning from 24 hours to less than an hour. Read this white paper to find out more about how EMC Converged Infrastructure from VCE helped Wake Forest Baptist Medical Center modernize its business.
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vce, vblock, converged infrastructure, legacy infrastructure, agile, availability, performance, enterprise applications
    
EMC Converged Platforms
Published By: Venafi     Published Date: Aug 10, 2015
This paper demonstrates a recent attack that used cryptographic keys and digital certificates as well as guidance on how to protect certificates and keys and quickly discover and remediate breaches.
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attacks, cyberattacks, protect certificates, how to remediate breaches, security, security applications
    
Venafi
Published By: DellEMC and Intel®     Published Date: Sep 16, 2016
Dieser ESG Lab Validation-Bericht dokumentiert die Ergebnisse kürzlich durchgeführter Tests mit der hyperkonvergenten VxRail-Appliance von EMC. Der Schwerpunkt der Tests lag auf Anwenderfreundlichkeit, Verwaltbarkeit, einfacher Scale-out-Funktionalität, Performance und Zuverlässigkeit.
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study, converged infrastructure, vx rail, virtualisation, emc
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Sep 16, 2016
Land Rover BAR hat seinen Wettbewerbsvorteil mit einer VxRail-Appliance ausgebaut und profitiert jetzt von einer beschleunigten Zusammenarbeit bei der Bootsentwicklung und der Optimierung der Segeltaktiken.
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case study, land rover, converged infrastructure, virtualisation
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Sep 16, 2016
This case study explores how Land Rover BAR has sharpened its competitive edge with a VxRail Appliance to accelerate collaboration on boat development and honing sailing tactics.
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case study, land rover, vxrail, converged infrastructure, collaboration
    
DellEMC and  Intel®
Published By: DellEMC and Intel®     Published Date: Sep 16, 2016
Land Rover BAR a renforcé son avantage concurrentiel grâce à une appliance VxRail destinée à intensifier la collaboration entre les parties prenantes au développement du voilier et roder les tactiques de navigation.
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land rover, vxrail, case study, convergence, infrastructure, collaboration
    
DellEMC and  Intel®
Published By: Carat_UK_QlikView     Published Date: Mar 18, 2014
A case study into the solutions provided by QlikView Business Discovery to the challenges of a fast growing business.
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qlikview, business solutions, business discovery, performance data, trends, customer service, self-service bi, finance
    
Carat_UK_QlikView
Published By: Heiler     Published Date: Feb 22, 2012
This International Study brought to you by Heiler Software AG and the Stuttgart Media University takes a deeper look into how to achieve measurable results in terms of margins, revenue, costs and product launches.
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heiler, software, mdm of product data, 360-degree, pim/product information management, multichannel commerce, print-catalog, e-catalog
    
Heiler
Published By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Keen and current language skills and attention to detail, as well as first-hand knowledge of cultural innuendo, local customer and market expectations would be essential. Read this case study to find out more.
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jonckers, language and culture, cultural innuendo, local customer, translation
    
Jonckers Translation & Engineering
Published By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Download this case study now to see how Jonckers Translation & Engineering was able to help this customer meet its localization objectives.
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jonckers, translation & engineering, asian languages, arabic, icann
    
Jonckers Translation & Engineering
Published By: Jonckers Translation & Engineering     Published Date: May 27, 2011
Download this case study now to see how Jonckers Translation & Engineering was able to help this customer meet its localization objectives.
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jonckers, translation & engineering, instruxion, learning, productivity, office 2007, localization, language synchronization
    
Jonckers Translation & Engineering
Published By: Infor     Published Date: Jan 03, 2011
You need a path through this madness.In this recorded webicast, Steve Muran will take you through a case study of how he methodically built and managed a cross-enterprise, multichannel program that deepened the customer wallet share. Steve will discuss the why, where, and how his lead generation capabilities made customer cross-sell, up-sell, and retention easier by highlighting the critical importance of customer data and analytics.
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infor, cross-enterprise, lead generation, retention, customer data and analytics, social media
    
Infor
Published By: Infor     Published Date: Jan 03, 2011
When members began expressing wishes to have more exposure to information on financial investments that meet their individual needs, Navy Federal decided to turn to technology that would combine available member data into a comprehensive solution and allow real-time decisions.
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infor, navy federal, credit union interaction advisor, case study, customer relationship management data, financial investment
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
You need a path through this madness.In this recorded webicast, Steve Muran will take you through a case study of how he methodically built and managed a cross-enterprise, multichannel program that deepened the customer wallet share. Steve will discuss the why, where, and how his lead generation capabilities made customer cross-sell, up-sell, and retention easier by highlighting the critical importance of customer data and analytics.
Tags : 
infor, cross-enterprise, lead generation, retention, customer data and analytics, social media
    
Infor
Published By: Infor     Published Date: Jan 06, 2011
When members began expressing wishes to have more exposure to information on financial investments that meet their individual needs, Navy Federal decided to turn to technology that would combine available member data into a comprehensive solution and allow real-time decisions.
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infor, navy federal, credit union interaction advisor, case study, customer relationship management data, financial investment
    
Infor
Published By: Jonckers     Published Date: Apr 11, 2011
This case study examines Adobe's globalization efforts in transforming traditional practices to global content value chains and outlines how Adobe's been able to do it successfully.
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jonckers, multilingual product content, value chain, machine translation, localization, adobe systems, global content value chain, gcvc
    
Jonckers
Published By: Adobe     Published Date: Nov 06, 2013
Download this case study to learn how Audi differentiated its brand experience using web content and digital asset management capabilities in Adobe Experience Manager
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Adobe
Published By: Adobe     Published Date: Nov 06, 2013
Download this case study to learn how SPAR Austria, a leading food retail company enhanced their digital marketing strategies by leveraging the powerful content management and publishing capabilities of Adobe Experience Manager.
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Adobe
Published By: Red Hat     Published Date: Jan 09, 2014
A large enterprise data warehouse company used Red Hat® CloudForms to create a private cloud that includes automated provisioning and self-service for developers and testers. This let them build, test, and release new product versions faster. Find out how in this case study.
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red hat, cloudforms, data, data warehouse, enterprise cloud, cloud management, productivity, private cloud
    
Red Hat
Published By: Pega     Published Date: Apr 04, 2016
Technology is empowering today’s consumers like never before. Consumers are getting used to buying, communicating and interacting with service providers whenever and however they want. Downtime is unacceptable and as a result broadband and telco providers are constantly put to the test with regards to customer service. There is an enormous disconnect between what customers expect and what broadband and telco providers are actually providing. All customers want to be understood as individuals, but this need is not always being met. Moving forward, broadband and telco providers need to differentiate themselves and provide innovative solutions in order retain as well as gain new customers. It is no surprise that nearly half of broadband/Telco providers believe customer service is a critical competitive differentiator. Download this research study and learn how broadband and telco providers can improve customer service.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
In today’s “always on” digital world every point of engagement with a customer—from a service call to a marketing email—is a critical moment for retail banks where the customer relationship is put to the test over and over again. And while in most cases banks are delivering satisfactory customer service to their clients, they are missing key opportunities to provide deeper personalization. With nearly one in four consumers saying they would start looking for a new bank if they received poor customer service, banks need to evolve with their customers and always be looking at innovative ways to communicate and service them more efficiently. Download this research study and get a deeper understanding of the challenges facing today’s banks and the technology solutions they must embrace to keep pace with consumer demands.
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Pega
Published By: Pega     Published Date: Apr 04, 2016
It is no secret banks are losing customers, and fast. A recent Finextra/Pegasystems survey pegs that 78% of banks have lost business in the last 12 months. The question is “Why?”. It all comes down to engaging with customers before, during and even after the sales process. Nearly all banks are struggling with the impact of client due diligence and KYC (know your customer) regulation on their onboarding processes, and are painfully aware that lack of speed, process visibility and repeat data requests are frustrating their corporate customers. The same holds true for service, where corporates are crying out for improvement, as well as omni-channel access and quick turnaround of service requests and inquiries. To stop the sales decline, banks need to begin doing all these things well. They will then be more competitive in the market as well as retain and win new business. Download this research study and gain a better understanding of how banks can better meet the needs of their customers
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Pega
Published By: Pega     Published Date: Aug 12, 2016
Savvy marketers need savvy solutions. Pega Marketing is a customer-centric marketing solution that leverages predictive and adaptive analytics to provide real-time marketing offers and treatments that help drive customer lifetime value. A Forrester Consulting study found that Pega Marketing achieved an overall Return On Investment (ROI) of 438%, and more than $64 million in incremental sales. Download the Forrester Total Economic Impact™ Study to fully understand how Pega Marketing helps improve customer retention, drives incremental sales, and creates across-the-board efficiencies.
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pega, savy marketers, savy solutions, return on investment, incremental sales
    
Pega
Published By: VMware     Published Date: Oct 05, 2015
Learn how this city government deployed VMware vCloud Air Disaster Recovery® to meet its recovery point objectives and VMware NSX® to add security layers inside the organization for increased protection. Get your free download of this case study now.
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vmware, vmware vcloud air disaster recovery, vmware nsx, avondale, arizona, data security, data protection, security
    
VMware
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