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Published By: Swimlane     Published Date: Dec 26, 2019
Is your cybersecurity team overwhelmed by security alerts? Overcome this challenge with incident response automation. This 17-page e-book examines the increasing pressures faced by cybersecurity teams, risks of ineffective alert triage and new automation capabilities that dramatically improve the efficiency of security operations. With automated incident response and security orchestration, your team can: Respond to every security alert Reduce mean time to respond (MTTR) Do more with current staff
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Swimlane
Published By: Nextgen     Published Date: Sep 25, 2019
Your practice can save time and money by delivering on patient expectations. You can better keep up with regulatory demands and reporting requirements—and avoid unsatisfied and unresponsive patients—when you employ best practices that address patient needs. In this eBook, you’ll learn strategies to avoid missed revenue and save staff effort by using smart efficiency improvements, such as checking insurance information up front. You’ll also learn how you can get back to caring for patients, not chasing payments—and the secret to achieving strong financial outcomes. Finally, you’ll discover how you can get paid quickly, easily, and fully—all while addressing your patient demands for an improved, more efficient experience.
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Nextgen
Published By: Salesforce     Published Date: Nov 18, 2019
GreenThumb wanted to please its current and future customers by offering outstanding service—but its aging business platform made it impossible to deliver a truly digital customer experience. The company integrated Salesforce with a newly installed Sage financial system. Based on this integration, GreenThumb’s dispatchers, call centre staff, and field crew can see all relevant customer data on one screen. GreenThumb will save £400,000 in annual fuel costs, will eliminate 3 million pieces of paperwork per year, and resolves customer inquiries 45 seconds faster on average.
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Salesforce
Published By: Salesforce     Published Date: Nov 25, 2019
How POWER Solar overcame their challenge and gained 1,342% ROI POWERHOME Solar deployed the Salesforce Field Service Lightning (FSL) mobile application for communication with agents in the field to supplant a legacy customer relations management (CRM) solution that was inefficient, had limited capabilities, and could not scale to support the company’s growth. Additionally, POWERHOME Solar needed to modernize its scheduling management and provide its field technicians with real-time mobile access to critical information. Without adding additional staff, the company was able to efficiently manage a 70 to 75 percent daily volume increase at call centers. POWERHOME was also able to avoid additional hires that would have been needed to support and upgrade the legacy system, saving the company almost three-quarters of a million dollars annually.
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Salesforce
Published By: Cisco Umbrella EMEA     Published Date: Nov 15, 2019
Two IT security coworkers take pride proving to their boss how an easy-to-use, cloud-delivered security solution protected their organization against threats like malware, ransomware, and phishing, and sped up the Internet. See the reports and how it made these staffers legendary.
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Cisco Umbrella EMEA
Published By: Metrasens     Published Date: Jun 28, 2019
The goal of any healthcare organization is to help patients live happier, healthier lives. However, healthcare facilities must also keep patients and staff safe within those environments of healing — and as healthcare assaults continue to rise, this task is becoming more difficult every year.
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Metrasens
Published By: FICO EMEA     Published Date: Jan 06, 2020
?In the fall of 2019, the research staff of American Banker conducted an online survey among select subscribers on “Digital Disruption, Digital Transformation, and Customer Centricity” •?The goal of the survey was to learn senior-most financial services executives’ perceptions of the core Strengths, Weaknesses, Opportunities, and Threats posed by Digital Disruption, Digital Transformation, and Customer-Centricity •?The double-blind survey generated hundreds of detailed responses from financial services executives (75% in traditional banks, 25% in FinTechs) worldwide •?The survey was sponsored by FICO, as part of a primary research effort on market requirements and product positioning for its Centralized Decisioning solution; FICO’s conclusions can be found at the end of this report
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FICO EMEA
Published By: M-Files     Published Date: Jan 14, 2020
As business consulting and management consulting companies respond to client pressures around new technologies and operating models, their role as trusted advisors has arguably never been more vital – or valued. They are, nevertheless, facing pressing challenges. Staffing, succession planning, tax reform, cybersecurity, merger mania, commoditization of core services, the demand for top talent, and the search for relevance — these have all been cited as key concerns of consulting firm executives. But which concerns and issues affecting this sector rise to the top?
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M-Files
Published By: NEC     Published Date: Aug 25, 2009
This is a case study which shows how Voorhees College implemented a revolutionary communications solution based around a service-orientated Unified Communications architecture from NEC to provide students, faculty and staff in five locations with software-based voice and desktop communications tools to achieve a 40 percent savings over its previous traditional telephony solution.
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voorhees, nec, desktop communications, communications, service orientated, widearea network, wan, unified communications architecture, tco, soa
    
NEC
Published By: Genesys     Published Date: Jan 13, 2020
Seasonal surges in capacity, while difficult, are par for the course for most businesses. And while there’s no way to fully standardize your business levels, you can manage changes—with proper planning. Most businesses experience this to one degree or another, however some organizations are faced with fewer resources to expand and contract with ease. Seasonal capacity issues can vary throughout the year and aren’t strictly limited to holidays, though that is a common catalyst for capacity concerns. To overcome these problems, first look at your historical data and identify the peaks and valleys that your company experiences. Plan staffing out from there and then focus on the trickier issues that go beyond normal business fluctuations. In this ebook, you’ll learn: How to solve staffing issues to handle your baseline volume How to overcome outdated technology that causes bad experiences Understand the best tools to solve seasonal capacity issues
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Genesys
Published By: Tempworks Software     Published Date: Mar 17, 2012
Freemium is a feature-light version of our award-winning business software program, TempWorks Enterprise, that helps you manage hiring and sales processes.
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Tempworks Software
Published By: Decca Consulting LLC     Published Date: Sep 14, 2012
Most Companies Have an Issue with Talent Acquisition and Retention. This can be overcome by working with the right Staffing Company who will understand your need and work at a reasonable cost tailored to fit your budget.
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Decca Consulting LLC
Published By: myStaffingPro     Published Date: Apr 19, 2012
Transform your career site into a user-friendly candidate experience with our complete Career Site Usability Guide.
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myStaffingPro
Published By: Information Builders     Published Date: Sep 24, 2008
Business Intelligence helps retailers, warehouse staff, customer services agents, and your value chain realize new innovations, improve margins, and propel profits to new heights. Learn how Ace Hardware, Food Lion, and others leverage our software.
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information builders, infobuilders, business intelligence, soa, roi, crm, marketing value
    
Information Builders
Published By: Automation Anywhere APAC     Published Date: May 30, 2019
The University of Melbourne deployed Automation Anywhere’s Robotic Process Automation (RPA) technology to reduce manual work and automate a range of administrative processes across student admissions, faculty administration, and supplier tracking. The deployed software bots now automate the entry of all data and attachments for new admission applications, and the university has slowly expanded its automation capabilities for staff across other faculties. This has allowed the University of Melbourne to increase the efficiency of critical business processes, boost staff engagement, and improve customer experience for its teachers and student body.
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Automation Anywhere APAC
Published By: Spectrum Enterprise     Published Date: May 28, 2019
In the age of the digital enterprise, success is built on the foundation of fast, reliable and secure Internet access. No one knows this better than IT staff working to meet enduser demands. Their list of challenges is extensive and touches practically every employee in their companies:
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Spectrum Enterprise
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
The widespread use of mobile devices — smartphones and tablets — provides anytime, anywhere computing and communications resources for individuals worldwide. Both smartphones and tablets have made the transition from a personal resource, acquired and supported by consumers, to a professional resource, provided and supported by employers. For midsize firms around the world, those with 100–999 employees, mobile resources play a key role in improving workplace productivity as well as allowing greater flexibility in how and where work is done. New collaboration resources also allow staff in different locations to work together as efficiently and effectively as staff in the same office. The challenge for IT management is how best to coordinate the different collaborative and mobile resources and provide secure management of mobile devices and collaboration tools while enhancing workforce agility and productivity.
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Hewlett Packard Enterprise
Published By: HPE Intel     Published Date: Mar 15, 2016
To free up staff resources to focus on strategic business initiatives, many IT leaders are considering engaging a partner to handle ongoing data center maintenance and optimization. But, too often, data center management services fall short of expectations. Standard care services may be limited in scope, and may not support the range of legacy hardware already in the data center. Conversely, complex managed or outsourced services may involve a costly, fully-customized engagement, in which costs are unpredictable, and control is wrested away from the enterprise. Finally—and perhaps most importantly—many data center management service providers seem to lack the innovative spark that will ensure continuous improvement to data center operations.
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HPE Intel
Published By: HPE Intel     Published Date: Mar 15, 2016
Led by experienced technology consultants, Hewlett Packard Enterprise Storage Transformation Workshop Service provides a highly interactive, meaningful half day-long session with a customer's IT, business, and executive stakeholders. Using a series of high-quality (slide-free) discussion panels, HPE TS Consulting will facilitate an exploration of data management transformation journey to business-aligned visions, aligning your specific situation and HPE’s experiences over evolutionary trends in Data Management, Transformation to All Flash and End to End Data Protection. HPE consultants will also lead discussions on the potential implications that a data management transformation may present to IT, your storage and backup staff, and your business.
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HPE Intel
Published By: Workplace by Facebook     Published Date: Sep 27, 2018
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.” Don Langford, CIO at Virgin Atlantic. Download this case study to find out how Workplace by Facebook improved the business with smarter staff benefits, improved communication and better teamwork and collaboration.
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collaboration software, collaboration portal, business communication, workforce management, project management, team work
    
Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
“With Workplace, the ease of use and the ease of communication actually started new connections that didn’t exist before, which fostered further new connections within the business.” Don Langford, CIO at Virgin Atlantic. Download this case study to find out how Workplace by Facebook helped to improve the company’s culture with smarter staff benefits, improved communication and better teamwork and collaboration.
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Workplace by Facebook
Published By: Workplace by Facebook     Published Date: Jun 13, 2019
With responsibility for recruitment, benefits, health and safety and more, HR teams have a lot to juggle. Using Workplace and its integrations can help simplify HR tasks, make recruitment and onboarding easy and help engage staff to deliver personal growth and development.
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Workplace by Facebook
Published By: LifeSize, a division of Logitech     Published Date: Sep 08, 2015
As business becomes more global and teams can often be dispersed across cities or continents, businesses have begun adapting telecommuting as an added corporate culture benefit and as a way to recruit and retain key talent. As a result, managers may find themselves forced to respond to an all-new set of needs and concerns from their staffs. How does the international team leader ensure that the necessary lines of communication stay up when there are thousands of miles and half a dozen time zones separating offices?
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communication, performance, accountability, video conferencing
    
LifeSize, a division of Logitech
Published By: HPE     Published Date: Mar 14, 2016
More and more IT is becoming an important competitive tool and strategic resource for small and medium businesses. Learn how HP helps increase the productivity of IT staff without driving up costs through the use of the HP ProLiant Gen9 servers.
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HPE
Published By: Zoom     Published Date: May 15, 2015
This is a case study about how Columbia business school uses Zoom for staff collaboration and meetings.
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Zoom
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