social

Results 1 - 25 of 2137Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jan 15, 2020
La Internet ha abierto un abanico de oportunidades y de información nunca antes visto, además de brindar un gran nivel de conveniencia a los clientes. Esto ha impulsado a las empresas a actualizar sus estrategias de customer engagement. Uno de los cambios más significativos ha sido la cantidad cada vez mayor de canales que los clientes utilizan para contactarse con las empresas. Ahora, se comunican por correo electrónico, chat, redes sociales, SMS y servicios de mensajería. Dado que la conectividad móvil ha redoblado aún más la apuesta, los clientes esperan que los contactos y las respuestas sean en tiempo real. En este informe, Frost & Sullivan analiza el valor de la experiencia del cliente para los call centers medianos en relación con su impacto para el negocio, las prioridades, la madurez tecnológica y la forma en que miden sus iniciativas de CX. En este informe de investigación global, usted conocerá: Las tendencias que tienen una mayor repercusión en el negocio de los call ce
Tags : 
    
Genesys
Published By: Dell APAC - EMC     Published Date: Mar 04, 2020
Emerging technologies will revolutionize work and create new ways to prepare and connect people to more rewarding careers. This report by the Institute of the Future, in partnership with Dell Technologies and Intel, explores how these technologies are poised to intersect with evolving social and economic forces that will define the future of work in 2030. Three technology-led key shifts will shape work by 2030. More equitable workplaces will emerge relying on technologies like artificial intelligence to evaluate candidates based on their capabilities, rather than gender, age or class. Real-time and immersive collaboration will empower workers across the world. Finally, a deep understanding of AI will unlock human potential and set workers apart. Yet the opportunity is not a forgone conclusion with several challenges to be overcome.
Tags : 
    
Dell APAC - EMC
Published By: Dell APAC - EMC     Published Date: Feb 26, 2020
Emerging technologies will revolutionise work and create new ways to prepare and connect people to more rewarding careers. This report by the Institute of the Future, in partnership with Dell Technologies and Intel, explores how these technologies are poised to intersect with evolving social and economic forces that will define the future of work in 2030. Three technology-led key shifts will shape work by 2030. More equitable workplaces will emerge relying on technologies like artificial intelligence to evaluate candidates based on their capabilities, rather than gender, age or class. Real-time and immersive collaboration will empower workers across the world. Finally, a deep understanding of AI will unlock human potential and set workers apart. Yet the opportunity is not a forgone conclusion with several challenges to be overcome.
Tags : 
    
Dell APAC - EMC
Published By: Hamilton Captel     Published Date: Jan 15, 2020
For seniors who have delayed acquiring hearing aids – and as a result have become increasingly isolated – the experience of using them is an adjustment. This presents hearing healthcare professionals with an opportunity to help their patients achieve better health outcomes. Get the white paper to discover: • Why people wait so long to address hearing loss • How consolidation of hearing aid manufacturers has contributed to the rising cost of hearing aids and the resulting increase in the hearable market • What hearing healthcare professionals can do to help their patients address hearing loss and combat significant comorbidities such as social isolation
Tags : 
    
Hamilton Captel
Published By: pepperjam     Published Date: Feb 21, 2020
Burrow sought to reach new audiences and convert consumers into customers but they also wanted to avoid the high price tag of customer acquisition in traditional sales and marketing channels, like paid search, social, even PR.
Tags : 
    
pepperjam
Published By: Zignal Labs     Published Date: Mar 06, 2020
If there’s one thing for certain in today’s world, it’s that data analytics are no longer optional for successful brands. With 24/7 news cycles, nearly half of the world’s population engaged in social media and the rise of disinformation, the volume and complexity of media data across the world are growing at an unimaginable rate. To keep up with the pace of change, you need to already be thinking about how you can transform your current data analytics program – and, as a result, your communications strategy – into a future-thinking powerhouse to drive your business forward. As you think about your data-driven roadmap for the next decade, here are three must-know data analytics trends for 2020 and beyond – and what they mean for your communications strategy.
Tags : 
    
Zignal Labs
Published By: Zignal Labs     Published Date: Mar 25, 2020
COVID-19 has brands re-evaluating their corporate social responsibility strategy. Zignal Labs explored what corporate social responsibility (CSR) means in today’s crisis, where it’s going in the future and why companies that jump on the bandwagon too quickly often fall right back off. Download the special report to learn: Why newsjacking this crisis alone shouldn’t guide your CSR strategy Lessons from three top brands around implementing successful CSR initiatives Why purpose-led brands are the coming evolution of CSR Ten top considerations for putting your plan into action
Tags : 
    
Zignal Labs
Published By: Epsilon     Published Date: Mar 17, 2020
Today's marketers must engage more generations than ever before. Download our research, Age matters: A guide to cross-generational marketing, to learn how to adapt your marketing to the Silent Generation, Gen Z and everyone in between. This report features our proprietary transaction and survey data dives into similarities and differences across generations, including: Spend by industry Industries with the highest spend: Travel and retail Loyalty preferences across generations Technology behaviors across generations Media, influences and social across generations Influence of Gen Z
Tags : 
    
Epsilon
Published By: Epsilon     Published Date: Mar 17, 2020
Today's marketers must engage more generations than ever before. Download our research, Age matters: A guide to cross-generational marketing, to learn how to adapt your marketing to the Silent Generation, Gen Z and everyone in between. This report features our proprietary transaction and survey data dives into similarities and differences across generations, including: Spend by industry Industries with the highest spend: Travel and retail Loyalty preferences across generations Technology behaviors across generations Media, influences and social across generations Influence of Gen Z
Tags : 
    
Epsilon
Published By: Epsilon     Published Date: Mar 17, 2020
Today's marketers must engage more generations than ever before. Download our research, Age matters: A guide to cross-generational marketing, to learn how to adapt your marketing to the Silent Generation, Gen Z and everyone in between. This report features our proprietary transaction and survey data dives into similarities and differences across generations, including: Spend by industry Industries with the highest spend: Travel and retail Loyalty preferences across generations Technology behaviors across generations Media, influences and social across generations Influence of Gen Z
Tags : 
    
Epsilon
Published By: Epsilon     Published Date: Mar 17, 2020
Everywhere you look, a new direct-to-consumer (DTC) brand is popping up. It started with mattresses and eyewear, and now it’s in nearly every category. Even traditional brands admit that DTCs excel in digital media, social and curated experiences. What’s the impact of all this, and what can brands learn from it? To find the answers, we partnered with The CMO Club to survey traditional and DTC marketers. Here’s a sneak peek of the results: dtc-stats For all the findings—and for tips on how your brand can take advantage of them—download this infographic preview of the research findings, and be sure to download the full report, Direct to growth: What all brands can gain from the new DTC world.
Tags : 
    
Epsilon
Published By: Genesys     Published Date: Jan 13, 2020
G2 Grid® represents the democratic voice of real contact center software users. It rates products algorithmically, based on data sourced from G2 users’ product reviews and aggregated from online sources and social networks. Get the G2 Grid® report for Contact Center Infrastructure (CCI) software now. See how various contact center products stack up based on real user experiences Compare features for CCI platforms as well as inbound and outbound call centers Select the right contact center software for your needs
Tags : 
    
Genesys
Published By: Genesys     Published Date: Jan 13, 2020
Centers are no longer “call centers.” They are “contact centers” operating in an omnichannel world. They must handle a growing array of contacts that go well beyond phone calls to include email, chat, text/SMS, social media and more. They need robust performance management capabilities that ensure a great customer experience and employee engagement. And they must move fast — with agility at the micro level for handling each contact and at the macro level to respond to new business needs and market trends. Contact centers must look at different customer service technologies that enable them to go far — fast — building applications that leverage APIs or extending solutions in a variety of ways through integrations and application marketplaces. Download this white paper to learn: How to overcome the legacy of “build vs. buy” Advantages and disadvantages of each approach Specific use cases for each option
Tags : 
    
Genesys
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
Tags : 
careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training
    
CareerBuilder
Published By: Engagio     Published Date: Feb 06, 2020
B2B demand generation has completely reinvented itself over the last decade. The collision of inbound, content marketing, lead nurturing, marketing automation,analytics, email, search, social media and native advertising has transformed the discipline from a dark art to an increasingly data-driven science. The Clear & Complete Guide to Account Based Marketing (Second Edition) will take you, step-by-step, through this fast emerging discipline, showing you how to align your sales and marketing team around a strategy that’s optimized for the biggest, most important deals.
Tags : 
    
Engagio
Published By: Context Optional     Published Date: Mar 09, 2010
If you're a brand marketer or digital agency looking to amplify your social marketing initiatives this year, this document will guide you through the growing world of Facebook apps. Today, there are more than 500,000 active applications on Facebook, but of these only 250 applications have more than one million monthly active users. You've downloaded this guide because you recognize that marketing today means creating a two-way dialogue with your customers.
Tags : 
context optional, social media, facebook, social networking, social applications, social marketing, email newsletters
    
Context Optional
Published By: StrongMail     Published Date: Jul 31, 2009
The rise of social media is intrinsically connected to email, which was itself the first social network. Email marketers must leverage this complementary channel to expand their reach beyond the email list, realizing the power of viral marketing in the social web.
Tags : 
strongmail, social media, email marketing, emarketing, roi, swyn, networks, social networking
    
StrongMail
Published By: StrongMail     Published Date: Jun 08, 2008
The growing trend towards insourcing marketing and transactional email is being driven by businesses that are looking for ways to improve their email programs, increase data security and lower costs. When evaluating whether it makes more sense to leverage an on-premise or outsourced solution, it's important to understand how the traditional arguments have changed.
Tags : 
strongmail, social media, email marketing, on-premise advantage, transactional email, insourcing, bounce management, spam trappers
    
StrongMail
Published By: StrongMail     Published Date: Sep 08, 2010
With more than 500 million active users, Facebook can be an extremely effective channel for engaging customers around your brand. However, before you rush out to build a fan page, you need to first understand the best way to interact with them based on conversations about your brand that are already happening on the social web.
Tags : 
strongmail, email, facebook, channel, social networking
    
StrongMail
Published By: OneUpWeb     Published Date: Jul 27, 2010
Separate fact from fiction with Oneupweb's new white paper on social media. By now you've heard the buzz about social media, and it's true, it is a cornerstone for branding, sales growth and PR.
Tags : 
oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics
    
OneUpWeb
Published By: OneUpWeb     Published Date: Nov 23, 2010
Does social media marketing really work? How do you separate fact from fiction as you navigate your way through the buzz about "going viral"? Amidst the chatter about Twitter, Facebook, FourSquare, Digg, Delicious, and Linked In-what will really get your business ahead? Tune in to find out as Oneupweb CEO Lisa Wehr and Social Media Director, Maureen Michaels team up to unveil the truth.
Tags : 
oneupweb, usability, driving sales, e-commerce, ecommerce, task, clickability, demographics
    
OneUpWeb
Published By: QuantumMethod     Published Date: Jul 28, 2011
There's growing recognition that marketers can no longer afford to wait for specific guidelines from the FDA. Jump on the social media bandwagon or be left blow'n in the wind. Are you prepared? b
Tags : 
digital, pharma, social media, advertising, fda, brand, consumer, drug
    
QuantumMethod
Published By: Cantaloupe     Published Date: Mar 30, 2010
Social media is all around us and has fundamentally changed the way many of us communicate--both personally and professionally. Video can make your social media better, and ultimately get more leads to your website. But how best to post, measure, and use to drive traffic to your website?
Tags : 
cantaloupe, online video, social media, communication, facebook, twitter, seo, engagement
    
Cantaloupe
Published By: Cantaloupe     Published Date: Mar 30, 2010
The hype about video search has just begun which means lots of questions, lots of new experts, and not enough time to sort through it all. This new whitepaper "An Effective Video SEO Strategy in Three Phases" will give you the blueprint for getting started and beyond. Learn all about: the 2 things you should be doing right now to improve your video search engine optimization; widespread myths about what works and what doesn't; Advanced tips for even greater results and more!
Tags : 
cantaloupe, online video, social media, search, communication, facebook, twitter, seo
    
Cantaloupe
Published By: PCRecruiter     Published Date: Oct 28, 2010
Only a decade or so ago, those human resources professionals who hadn't yet found their way onto the Internet were finding themselves increasingly left out in the cold.As we slip swiftly into the second decade of the 21st century, it's those who haven't yet begun to participate in 'social media and networking' that are starting to feel the chill.
Tags : 
pcrecruiter, recruiting, social networking, network, facebook, twitter, email program, networking
    
PCRecruiter
Start   Previous   1 2 3 4 5 6 7 8 9 10 11 12 13 14 15    Next    End
Search      

Add Research

Get your company's research in the hands of targeted business professionals.