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Published By: Broadsoft     Published Date: Jun 14, 2017
Many premises-based phone system (PBX) manufacturers claim that the five year costs of their systems are lower than an equivalent cloud alternative. What the premises guys don’t tell you about is all the extra little hidden costs that come as a result of the limitations of the hardware and software in their systems. This guide will provide you with useful questions to ask your PBX manufacturer to ensure that you're getting the full picture on the cost of their system. Questions to Ask During an Evaluation: • Have you sized this system for my peak demand? • Have you factored in the cost of site redundancy? • How many hours of call recording are included? • How is mobility supported? Do calls route in an out of the PBX for call treatment? • What are the annual maintenance costs of the hardware and software in this system? • Which third party systems have you integrated this PBX with?
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Broadsoft
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
Do attitudes to IT adoption vary depending on your seniority within a business? And could this be holding back adoption of technology? These are key questions explored in this paper, which compares the views of mid-level ‘hands on’ IT managers with those of senior directors within British companies. Across both groups, there is a sense that UK business in general is too wary of implementing new technology. But there is a significant divergence of opinion when it comes to a range of factors, such as the extent to which companies invest in new technology, stay on top of the latest tech, and understand its importance to the success of the business. A pattern emerges, whereby the senior leaders within companies are far happier than middle managers with the status quo around technology adoption. And IT managers even suggest that this might be driven by self preservation on the part of senior leaders.
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video conferencing, instant messaging, cloud based computer system, fixed phone line, pbx, cloud based telephony system, call analytics, byod
    
8x8 Inc.
Published By: OnSIP     Published Date: Apr 10, 2012
When investing in a phone system replacement, edcuational institutiones have two main options: an on-premise PBX or a hosted VoIP services.
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business technology, telecom
    
OnSIP
Published By: VoIP Logic     Published Date: Sep 11, 2012
This white paper provides a primer on the considerations around designing and launching Enterprise VoIP Hosted PBX services.
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VoIP Logic
Published By: Polycom     Published Date: Aug 16, 2017
"For decade, the predominant model for deploying voice technology was on premises. However, over the past five years, the opinion of cloud-based voice services, such as Office 365, has changed dramatically. Just five years ago, the majority of businesses either felt that cloud unified communication was not viable or were taking a wait and see approach. Today the majority of respondents are planning a minor or major cloud UC purchase. For Microsoft customers, Skype for Business in Office 365 provides an excellent alternative to a traditional premises-based deployment. Download the paper for Five Do’s and Don’ts When Moving from a Premises-Based PBX to Office 365. "
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polycom, office 365, cloud, voice, voip
    
Polycom
Published By: Polycom     Published Date: Aug 16, 2017
"Download this guide to learn how other SMBs are leveraging Office 365 with Polycom to bring together Office tools and communications to enable employees to connect with colleagues, customers, suppliers and business partners through every form of communication. With 3 new Skype for Business features, Microsoft and Polycom helping businesses improve productivity, efficiency, and collaboration. New features include: • Modern Voice with Cloud PBX, which will enable users to make and receive enterprise-grade calls from within Skype for Business Online. • PSTN conferencing which supports dial-in or dial-out to any device • Skype Meeting Broadcast for presentations to audiences of up to 10,000 "
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polycom, office 365, skype for business, microsoft
    
Polycom
Published By: Polycom     Published Date: Aug 16, 2017
"Learn how one organization with Polycom voice devices and Microsoft Office 365 realized a 109% risk-adjusted ROI and benefits of $1.6M over three years. By deploying Polycom voice solutions for Microsoft Office 365, an engineering firm was able to realize: $1.6M in total risk-adjusted benefits $1M in incremental revenue with more billable hours $537k in improved productivity $74k in phone purchase and installation cost savings $14k in employee relocation cost savings Learn more about the business benefits and cost savings attributed to Polycom voice solutions for Microsoft Office 365. The Total Economic Impact Of Polycom Solutions For Microsoft Office 365, a commissioned September 2016 study conducted by Forrester Consulting on behalf of Polycom and Microsoft."
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polycom, roi report, cost savings, voice solutions, office 365
    
Polycom
Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
Quickly see differences between brands like Avaya, Mitel, Cisco, ShoreTel, 8x8, Panasonic, etc and compare over 94 phone systems by 52 brands for small to big business. Our latest Spring 2010 edition of the chart also compares PBX and Business VoIP systems side by side so you can make an educated comparison of your options. This analysis is prepared in an easy to use Excel spreadsheet so you can edit and add information to suit your analysis and presentation needs.
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compare, compare business products, wheelhouse, avaya, mitel, cisco, shoretel, 8x8
    
Wheelhouse Enterprises
Published By: Wheelhouse Enterprises     Published Date: Jul 14, 2010
This comprehensive PBX Buyers Guide explores the PBX technology (both hosted and traditional) and empowers the mid to enterprise business PBX buyers with critical information necessary that is helpful in selecting the right phone system for any business.
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wheelhouse, pbx, ip telephony, hosted, traditional, enterprise, phone system, voip
    
Wheelhouse Enterprises
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Vonage Business     Published Date: Aug 12, 2015
Read this white paper to learn how companies can take advantage of advanced features and functionality while also realizing great cost savings with Vonage Business Hosted PBX.
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Vonage Business
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: PGi     Published Date: Mar 16, 2017
Video has become an essential component in the collaborative day-to-day of business, but there are dramatic differences in strategies and approaches. Download PGi’s Video Conferencing Buyer’s Guide for everything you need to know before choosing the right video conferencing solution for your company.
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microsoft skype, skype for business, skype, lync, teleconferencing, audio conferencing, conferencing, web conferencing
    
PGi
Published By: PGi     Published Date: Mar 16, 2017
Thinking about a web conferencing solution switch? Then this IT Buyer’s Guide to Web Conferencing is for you. The positive impact of a web conferencing solution is well-established. But a web conferencing tool can become just another pain point for IT teams. To reduce the resource and budget burdens your team, it is imperative to find the right solution from the start. Download PGi’s IT Buyer’s Guide to Web Conferencing to use as a reference tool for your research.
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microsoft skype, skype for business, skype, lync, teleconferencing, audio conferencing, conferencing, web conferencing
    
PGi
Published By: Windstream     Published Date: Oct 22, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: Windstream     Published Date: Oct 30, 2015
UCaaS enables businesses to transition their enterprise communications costs from a capital-expenditure (CapEx) to an operational-expense (OpEx) model, transforming the upfront costs related to on-premises PBX and UC deployments to a flexible per-user pricing model, which allows them to quickly scale the number of UC users up or down as business needs dictate.
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Windstream
Published By: 8x8 Inc.     Published Date: Nov 10, 2016
Your old PBX has served you well so why switch? After all, changing out your communications system is a big undertaking. However, it may be far riskier to stay with an out-of-date and under-performing onsite PBX.This free white paper explains 5 top reasons why businesses are leaving their PBXs behind and moving up to the cloud.
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8x8 Inc.
Published By: RCN Business     Published Date: Nov 11, 2014
In a changing business climate, you're only productive as the technology that supports you. In fact, having the right services can mean the difference between one more happy sale or one less customer. Don’t settle for "one less" - get the right solution for your business with RCN Business Services. RCN Business Services offers a full suite of communications products and services to businesses of all sizes, including Internet, voice, video and network solutions. We are a facilities-based provider that offers extensive fiber density with redundancy and superior performance. Spanning over 6,000 miles, the advanced fiber-rich network is completely diverse from other communications providers, enabling businesses to experience exceptional customer service, quicker installation and issue resolution. RCN Business operates on three fundamental tenets: Partnership, Choice and Technology. These fundamental tenets guide how RCN Business approaches the sales process, addresses its customers, and supports its products and services. Partnership: The process starts with a dedicated RCN Business account representative actively listening and learning the needs, goals and challenges of a business. The trained and experienced RCN Business staff then delivers a customized solution. Choice: RCN Business understands that one size does not fit all. The goal is to create a reliable, customized technology solution that contributes to a business’s success and growth. Technology: Technology and customer support are critical to any business. With RCN Business owning and having full control of its network, businesses get local U.S. based operations, faster response times and a continuous monitoring for superior uptime.
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lan, voip, business communication, wan, pbx, networking, wireless, business technology
    
RCN Business
Published By: RingCentral     Published Date: Nov 10, 2015
Many businesses feel the pain of living with a phone system that lacks the capabilities and flexibility to support rapid growth or business agility.
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ringcentral, pbx, cloud system, location management, security, it management, wireless, business technology
    
RingCentral
Published By: RingCentral     Published Date: Nov 10, 2015
This analysis reveals the many hidden costs of an on-premise phone system, which can total more than the large initial capital expense of the basic hardware.
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ringcentral, phone system, pbx, wireless, business technology, data center
    
RingCentral
Published By: Genesys     Published Date: Oct 16, 2013
The existing upgrade paths from legacy PBX and ACD suppliers make it difficult for contact center executives to contemplate the future of customer service on their own terms. If your ACD-based contact center has become a road block for adding capacity or adding channels such as social media and mobile, you might want to think about making the switch to a SIP-based contact center solution. SIP delivers two important advantages over legacy switching: 1. SIP is based on open standards, so you can choose hardware and software that is best suited for your environment. 2. SIP’s capability extends beyond voice to new media types such as mobile, social media and video. SIP-based contact centers provide a roadmap to sophisticated features without the complexity and expense of traditional proprietary ACDs. Learn more about how to build the next-generation customer service platform.
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contact center, customer service, social media, mobile, sip, technology solution, technology, enterprise applications
    
Genesys
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