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Published By: Schneider Electric     Published Date: Feb 13, 2020
Operators of enterprise datacenters face a rapidly evolving technology landscape and a cloud-powered wave of disruption that is changing business models, connectivity, workload management and much more. Driving this change is the growing availability and adoption of opex-based ‘off-premises’ services, such as public cloud, X-as-a-service and colocation datacenter offerings.
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Schneider Electric
Published By: IBS Software     Published Date: Feb 19, 2020
A lot of people who are trying to understand NDC tend to ask whether investing in an NDC native/enabled platform will give the airline the power to exercise dynamic pricing on their inventory. The answer is no – NDC is a necessary prerequisite to truly personalize, differentiate and sell more than just seats on, but it is not sufficient by itself. In order to truly personalize, differentiate the offering, offer dynamic pricing and increase your product offerings, NDC is the plumbing to ship your goods, but it does not natively offer the algorithms for i.e. personalisation and dynamic pricing. Utilizing the new wealth of what NDC can, every airline needs to understand, that it also needs to look at the limitations its current PSS has.
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IBS Software
Published By: LeadSpace     Published Date: Feb 04, 2020
By now, most marketers recognize that data is one of their most important assets. But obtaining, managing and making sense of your customer data is also one of the greatest challenges facing B2B marketers today. There are so many data solutions out there, with different constellations of offerings, that it’s hard to know which work, and which don’t. Ultimately you want a solution that will be a multiplier for your business—not make things worse by flooding your systems with more bad data! Data tests are critical for evaluating data vendors. By providing a sample of your own data for them to enrich, you can see for yourself how they perform. But how do data tests work? What should you expect? And how can you prepare to ensure you make the right decisions? This guide provides a few quick pointers to help you through the process, based on our own extensive experience running countless data tests for hundreds of clients.
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LeadSpace
Published By: M-Files     Published Date: Feb 24, 2020
Content management and collaboration is not sexy or flashy, but it is essential to the success of any business. Last year content management and collaborative services focused on security, due to the implementation of general data protection regulations (GDPR) and frequency of reported data breaches. Users also said that storage and scalability, embedded offerings, and reporting were their primary concerns. This year user feedback has been radically different thus far; leading with AI/ML, automation, integration, capture, and collaboration. Users stated that although security is still on their radar, they expect vendors to deliver secure products and are more concerned with innovation as a differentiator.
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M-Files
Published By: Infosys Finacle     Published Date: Jan 30, 2020
Gartner defines a core banking system (CBS) as a back-end system that processes daily banking transactions and posts updates to accounts and other financial records. CBSs typically include deposit, loan and credit processing capabilities, with interfaces to general ledger systems and reporting tools. This Magic Quadrant assesses CBS vendors based on the multicurrency products they offer in support of a bank’s financial transaction management in the retail banking market. Gartner has chosen to keep the scope of this year’s Magic Quadrant consistent with those of previous years that are based on the global and retail focus of the software, although selecting criteria have become more restrictive. For this reason, we’ve excluded Islamic banking vendors — many of which don’t support standard retail banking capabilities — and other vendors whose offerings don’t meet Gartner’s established criteria.
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Infosys Finacle
Published By: Comcast Business     Published Date: Feb 07, 2020
Financial services companies face multiple challenges that are driving the need for digital transformation (DX). For instance, online banks now represent a potentially powerful new competitor for traditional financial services companies. Also, the proliferation of mobile applications, spurred by the demands of new consumers with radically different views of how banking should be done, have added substantial complexity to how financial services are provided. This white paper explores the evolution of financial services offerings, the evolving demands of customers who expect frictionless experiences and the new requirements shaping how network infrastructure must evolve to meet these new demands.
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Comcast Business
Published By: SAP     Published Date: Mar 02, 2017
HCM suite vendors are building out their offerings to address administrative, strategic and operational needs of users in multiple geographies, but solutions still vary. HR IT leaders should use this research to identify best-fit vendors based on their own critical product and service/support needs.
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SAP
Published By: Dell APAC - EMC     Published Date: Feb 20, 2020
Cloud-based PC management, PC-as-a-service (PCaaS), and digital workspaces are gaining traction as modern approaches to end user computing. Why? They enable organizations to support a great employee experience (EX), alleviate IT management pressure, and enhance the security posture of the enterprise. Above all though, cloud-based management stands out as the backbone of all of these innovations, enabling faster device refresh, better access to apps and data, and a more automated employee onboarding process. Many organizations are ready to make the transition due to the increasing maturity of vendor offerings. The question is: How? This paper outlines the realities of today’s business environment that make cloud-based management necessary, describes the roadmap for the transition, and demonstrates the benefits of cloud-based management for enterprises. In February 2019, Dell commissioned Forrester Consulting to evaluate employee experience and enterprise computing. Forrester conducted a
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Dell APAC - EMC
Published By: HPE APAC     Published Date: Jun 20, 2017
Rather than just their traditional role of running systems and processes that support business operations, IT is being leveraged to drive business opportunities and differentiate competitive offerings. Read on to find out more.
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infrastructure, it transformation, business opportunities, operations
    
HPE APAC
Published By: Cisco     Published Date: Dec 11, 2018
The goal of this review is to educate customers on the capabilities that Cisco’s SD-WAN solution provides when working with Amazon Web Services (AWS). ESG describes Cisco’s solution and highlights the business value it can deliver to customers via its integration with AWS. ESG completed this summary as part of an AWS-commissioned report to review nine SD-WAN vendors. Readers should use this review as a starting point when investigating how they can leverage the combination of AWS and Cisco for business advantage. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco
Published By: Cisco     Published Date: Dec 11, 2018
You need to be ready to host any application anywhere. Our solution adapts to support all of your applications with the simplicity of hyperconvergence. If your IT organization is like most, you are stretched thin to support your developers as they create multicloud-native applications that they deploy across public and private clouds. And you still need to support line-of-business managers with traditional applications as they use both monolithic and cloud deployment models. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco
Published By: Cisco     Published Date: Dec 11, 2018
Hyperconverged infrastructure solutions are making substantial inroads into a broader set of use cases and deployment options, but limitations exist. I&O leaders should view HCI solutions as tools in the toolbox, rather than panaceas for all IT infrastructure problems. I would like to receive email communications about products & offerings from Cisco & its Affiliates. I understand I can unsubscribe at any time. For more information on how Cisco collects and uses personal information, please see the Cisco Online Privacy Statement.
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Cisco
Published By: Hewlett Packard Enterprise     Published Date: Nov 01, 2019
Discover why businesses undergoing digital transformation need storage technologies beyond all flash. HPE has just introduced a solution, which will start to ship in calendar 4Q18, that leverages storage-class memory (SCM) and NVMe for HPE's 3PAR and Nimble Storage. This IDC white paper takes a look at the evolving enterprise storage market and which workloads tend to require low latency and very high throughput and bandwidth, and gives a brief overview of one of the first enterprise storage offerings based around these two technologies, HPE Memory-Driven Flash.
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Hewlett Packard Enterprise
Published By: Box     Published Date: Jun 22, 2018
• Enterprise Content Management is a market in transition. And as demand for modernization becomes widespread, long-time leaders are investing in new capabilities to keep up — and bringing more of the market to the cloud to meet the needs of users and IT managers alike. • • This report shows how a range of providers measure up to help companies make the right choice when • requirements are skewed to the needs of information workers who need to create, collaborate on, share, and find enterprise content. • • Use the 2017 Forrester Wave™ report to: o Get educated. Gain an understanding of how the ECM market is changing and why complex, on-premises ECM suites are giving way to Cloud Content Management platforms like Box. o Define your needs. Forrester ranks the top 15 ECM business content vendors based on current offerings, strategy and market presence to help you evaluate vendors that suit your needs. o Select a vendor. Learn how cloud content management platforms like Box are designed
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Box
Published By: Hewlett Packard Enterprise     Published Date: May 11, 2018
In this era of digital disruption, businesses must be more agile to capture opportunities. Many viewed cloud computing technology as the way to do this, promising to address agility, scalability, and cost. But in moving to the cloud, many found that its security, compliance, and performance did not fully meet their needs. Additionally, previous common thought was public cloud is less expensive than private cloud. We now know that is not true in all cases. Savvy businesses realise hybrid IT, which includes both offpremises and on-premises services, enables better agility. After initial experience with public cloud offerings, businesses learned that many workloads are best hosted onpremises, primarily due to security, compliance, performance, control, and cost issues.
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Hewlett Packard Enterprise
Published By: Veritas     Published Date: Sep 30, 2016
This paper summarizes the trends that have made modernizing backup and recovery an urgent priority, the key requirements for solution offerings, and the unique capabilities of Veritas NetBackup™ Appliances in delivering a simple, complete, and cost-effective solution.
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Veritas
Published By: Veritas     Published Date: Sep 30, 2016
This paper provides a structured approach to assessing the advantages of the appliance model. It summarizes the trends that have made modernizing backup and recovery an urgent priority, the key requirements for solution offerings, and the unique capabilities of Veritas NetBackup™ Appliances in delivering a simple, complete, and cost-effective solution.
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Veritas
Published By: HPE Intel     Published Date: Mar 15, 2016
As more enterprises adopt technologies such as cloud, mobile, and analytics to help achieve strategic competitive advantage, CIOs and IT managers must support business-critical processes at a very high level across the enterprise. At the same time, IT organizations must manage complex hybrid IT infrastructures that include both cloud and on-premises technologies from multiple vendors and support providers. IDC believes that to tackle these challenges, IT organizations should look to support providers for comprehensive offerings to help optimize IT operations and improve the efficiency of IT service delivery. In addition, IDC recommends that IT organizations looking to manage rapid change in today’s IT landscape consider support providers with a record of innovative support services and a focus on advanced technology in support delivery.
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HPE Intel
Published By: Hewlett Packard Enterprise     Published Date: Aug 02, 2017
If you’re a small-to-midsized business (SMB), you know that you’re operating in a fast-paced, ever-changing business environment. Customers want their demands met instantly, and increasing competition multiplies the pressure you’re under. If you can’t deliver, you can be sure somebody else will. Fortunately, the technology landscape is changing the way you do business. Mobility, social media, and Big Data are leveling the playing field and making it possible for companies like yours to access more sophisticated technology, reach bigger audiences, target their messages, and innovate in their offerings. Yet nothing has changed the landscape so much as the cloud.
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business environment, business management, social media, information technology, data security
    
Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: Aug 23, 2018
The Gartner Magic Quadrant for General-Purpose Disk Arrays is intended to help IT leaders better understand general-purpose disk array vendors' relative positioning in the market. In their 2017 report, Gartner places Hewlett Packard Enterprise (HPE) in the Leaders quadrant. HPE 3PAR StoreServ, HPE Nimble Storage and HPE XP7 represent HPE’s offerings in the general-purpose disk array market.
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Hewlett Packard Enterprise
Published By: Cisco     Published Date: Feb 12, 2016
Contact center infrastructure vendors continue to expand their solution offerings to include broader feature sets, including omnichannel routing, and alternative delivery models. Companies should evaluate vendors' technology and ability to deliver in relevant regions.
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gardner magic quadrant, cisco, contact center, omnichannel routing, best practices, cloud computing, data center
    
Cisco
Published By: Commvault     Published Date: Jul 06, 2016
Two leaders in data protection software and hardware have partnered to bring you a solution that closes the scalability, flexibility and manageability gaps in current oofferings.
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commvault, backup appliances, netapp, data protection, data protection software, turnkey solution, scalability, it management
    
Commvault
Published By: Cisco     Published Date: Jul 08, 2016
Disruptors now harness the power of digital to create new sources of value that reduce costs, improve the customer experience, and scale their offerings. Digital disruptors also enjoy a decided innovation advantage over established companies: they are better able to identify new opportunities, and move faster to take advantage of them. In this intensely competitive environment, startups and agile firms are overturning incumbents with digital business models, products, and services.
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Cisco
Published By: LogMeIn     Published Date: Mar 19, 2015
Companies have long emphasized touchpoints - the many critical moments when customers interact with the organization and its offerings on their way to purchase and after. But the narrow focus on maximizing satisfaction at those moments can create a distorted picture, suggesting that customers are happier with the company than they actually are. It also diverts attention from the bigger - and more important - picture: the customer's end-to-end journey. Download this white paper to learn more about customer experience.
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customer experience, customer satisfaction, purchasing, customer journey
    
LogMeIn
Published By: LogMeIn     Published Date: Mar 19, 2015
Many organizations are making fundamental changes to their organizational structures, delivery models are changing, support organizations are adding new capabilities, and mission statements are changing at breakneck speed. Our support organizations are adding new services, taking on new roles and responsibilities, engaging in different ways with their customers, and consolidating many operational functions to create a scalable delivery model that is focused on customer success and outcomes within a cost structure that meets the company’s revenue, cost, and margin goals. This report will explore some of these issues, and how support organizations can make the shift needed to meet their customers' needs.
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delivery models, customer support, support services, service offerings
    
LogMeIn
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