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Published By: Polycom     Published Date: May 22, 2017
Collaboration takes many forms, a simple message and response, a quick phone call, a brief meeting or a formal video conference. Whatever form it takes, collaboration can deliver many business benefits, so it’s important to give employees the right tools for the right environment.
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Polycom
Published By: Polycom     Published Date: May 22, 2017
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video.
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Polycom
Published By: Polycom     Published Date: Mar 13, 2018
Do you find yourself asking meeting participants to repeat themselves because the audio quality isn’t crystal clear? Have you ever accidentally ended an important call by hanging up instead of selecting mute? Audio conferencing has evolved and it’s time to eliminate these time and productivity-wasters. Check out this list of top 10 reasons to upgrade your conference phone and see and learn all about the newest star on the conference table, Polycom Trio.
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polycom trio, collaboration, unified communication platforms, conference phones, content sharing
    
Polycom
Published By: Polycom     Published Date: Dec 18, 2017
Effective, engaging collaboration that leverages video conferencing should incorporate features like content sharing, clear participant rosters, easy call management controls and Instant Messaging. But, according to Microsoft research, some 97 percent of meeting rooms aren’t adequately equipped to handle video. In fact, a majority of these rooms host the most rudimentary of collaboration solutions like a digital projector and an audio connection for conference calls. And, while most of these enterprises are adopting Skype for Business for end-users, the reality is that many of their conference rooms lack the ability to connect to Skype for Business calls, which eliminates effective collaboration tools like video and content sharing. Download this guide to see how to create engaging voice and video meeting experience with Skype for Business.
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skype for business, collaboration, video conferencing, content sharing, call management controls, microsoft office 365
    
Polycom
Published By: Polycom     Published Date: Dec 18, 2017
Polycom Pano, a wireless and wired presentation solution, is designed to make it quick and easy for meeting participants to present and share various types of content. Polycom commissioned the Wainhouse Research test team to perform a third-party assessment of Pano. To facilitate this effort, Polycom provided a pre-release version of the Pano device, and a Sharp PN-L703B 1080p touch-capable 70” display. This report contains the results of our hands-on testing.
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pano, wireless presentation solution, content sharing, blackboarding, annotation, polycom
    
Polycom
Published By: Polycom     Published Date: Mar 06, 2018
For decades, collaboration technology has been limited to larger, integrated, and expensive meeting rooms. But next generation workers, and the need for companies to complete on a global basis, will drive demand for collaboration solutions throughout the organization.
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Polycom
Published By: ServiceNow     Published Date: Oct 11, 2017
Customer service and contact centers are on the front lines representing organizations. Their successful handling of service issues helps deliver on the promise of a great customer experience. To continue meeting the demands of customers — while fulfilling the organizational goal of delivering a differentiated service experience — the modern customer service organization requires a seamlessly integrated front-office to back-office enterprise applications architecture and set of processes. As products and services become more technical in nature — think IoT devices — this interconnectedness is essential. Systems and customer support staff must be informed and enabled through technology to provide a contextualized experience that meets the customer's needs. Consistency across channels, proactive service, knowledge of a customer's past service requirements, technical skills, and rapid assessment and response will be essential requirements for modern customer service, which in turn creates
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ServiceNow
Published By: SAP     Published Date: Feb 26, 2016
In this document, we’ve pulled together relevant research and advice based on both expert research and the experiences of our own customers.
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sap, human resources, research, analytics
    
SAP
Published By: SAP     Published Date: Mar 08, 2016
This white paper discusses the various challenges facing the manufacturing supply chain. It highlights the importance of networks, collaboration, and supply chain visibility as they pertain to the supply chain's role, relative to the external environment. The evolution must then occur within the internal supply chain environment to meet these external requirements, while meeting internal business objectives.
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sap, idc, supply chain, manufacturing, knowledge management, data management
    
SAP
Published By: Lenovo and Intel®     Published Date: May 02, 2017
Body cam technology produces terabytes of data to manage and maintain. It’s no secret that video is the new paradigm in law enforcement; but, with video comes the need to log, manage, store, and secure thousands of hours of content?—?and that makes HUGE demands on your data center infrastructure. In this white paper, we detail infrastructure challenges faced by state and local agencies and how they are overcoming them with powerful infrastructure solutions.
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Lenovo and Intel®
Published By: Rosetta Stone     Published Date: Apr 03, 2018
For many companies, language barriers increase as business globalization becomes the norm rather than the exception. Perhaps a call center agent cannot handle customer contact in an unfamiliar language. Or a manager travels to a face-toface meeting only to sit across a conference table from clients wanting to speak in their own native language. Even within your organization, teams across global geographies must collaborate to achieve collective goals, but language barriers often stand in their way. Meanwhile, HR leaders are tasked with recruiting and retaining top talent and L&D managers must align programs with business goals. Each of these scenarios and areas of responsibility have something in common: A clear need for company-sponsored training to develop employees’ language proficiency so they can engage successfully with colleagues and customers anywhere. Thousands of learners were surveyed about the impact of language training with Rosetta Stone® business solutions.1 Results show
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Rosetta Stone
Published By: 8x8 Inc.     Published Date: Jun 16, 2017
In today’s highly competitive business environment, top companies will be the ones that have developed innovative ways to create stellar communications experiences that keep the end users engaged—employees and customers alike. Video and Web conferencing have become well-established tools to drive rich internal as well as external communications. However, to make an impact, these collaboration tools must be reliable and intuitive to use. Continuous communication offers hassle-free integrated user experiences that fit today’s mobile work styles. Technology advancements and changing perceptions are opening up innovative opportunities, which offer businesses new avenues to create a competitive edge. Smart companies must catch on or get left behind.
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market shaping trends, consumerization, user-driven it, web conferencing, solution spotlight, 8x8 virtual office meetings, use cases, customer examples
    
8x8 Inc.
Published By: EverString     Published Date: Jul 27, 2018
You have lots of leads, but finding the right match is getting harder and harder. You know the good leads are out there. They might even be looking for you. The trouble is, those good leads are hidden among so many bad ones. Your sales and marketing teams know this. They’re facing a deluge of data, not all of it reliable, and they’re trying to decode that data using outdated point solutions and imperfect criteria. Which means a lot of time spent running campaigns, initiating conversations and booking meetings that go nowhere. If this were the dating world, we’d be talking about a calendar full of bad first dates. Everyone’s “swiping right,” but no one’s truly matching. No one’s getting a second date. No one’s committing. Something just isn’t working. We can’t help you if you’re dating. But if you’re trying to sell your company’s products and services—well, the game is about to change. Instead of moving through a volume of potential customers as quickly as possible to build pipeline, th
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EverString
Published By: E.ON     Published Date: Nov 21, 2018
Distributed generation: a brighter future? is an Economist Intelligence Unit report, sponsored by E.ON. In this paper, The Economist Intelligence Unit examines the growth in distributed generation, as an increasing number of UK businesses are meeting a greater proportion of their energy needs through electricity generated themselves, on-site. This report seeks to examine the impact that distributed generation could have on UK businesses. Download today to find out more!
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E.ON
Published By: F5 Networks Inc     Published Date: Apr 15, 2016
As enterprises evolve to the 3rd Platform of IT, they will reap many benefits and face many challenges. Meeting the rapid pace of business and taking control of the customer experience must be balanced with keeping assets secure as the enterprise perimeter expands or dissolves altogether.
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application, transformation, cloud, enterprise, mobile, social, technology, networking
    
F5 Networks Inc
Published By: Genesys     Published Date: Jun 19, 2019
Contact center technology plays a major role in the success of your customer experiences and business operations. Having the optimal solutions, infrastructure and provider in place are fundamental to meeting current and future goals and expectations. If you’re struggling with outdated contact center systems that limit channels and customer information, the best path forward is to migrate to a solution that lets you overcome those technology limitations. And the first step is to download this comprehensive checklist to evaluate key solutions and vendor considerations. You’ll learn how to: Identify business goals and outcomes that are most important for your organization Evaluate deployment options based on necessary flexibility and capabilities Understand your technology needs and priorities Assess vendor viability
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Genesys
Published By: Oracle     Published Date: Jan 06, 2016
Using survey data and the reallife experiences of our own retail clients, Oracle Retail illustrates in this report exactly how retailers can take advantage of Omnichannel technology to provide a customer experience that will satisfy the needs of today’s U.S. Commerce Anywhere consumer.
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Oracle
Published By: Westex     Published Date: Aug 01, 2018
Meeting the needs of compliance standards while keeping your workers protected is a top priority for those in the electrical industry. There are a number of measures you can take to help keep your workers safe, starting with a sound personal protective equipment (PPE) program. In this new white paper, we detail the key changes found in the 2018 edition of NFPA 70E, and explain how daily wear PPE may help enhance both compliance and worker protection when compared to traditional task-based PPE.
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nfpa, nfpa 70e, arc flash, ppe, flame resitance, arc resistance, fr fabric
    
Westex
Published By: Oce Business Services     Published Date: Mar 24, 2008
Effective records management has never been more crucial to meeting corporate governance, risk management and operational mandates. Yet half of enterprises lack a fully implemented records management program. Download this white paper to learn how strategic outsourcing can help you mitigate risks, apply best practices, meet compliance mandates and improve overall records management ROI.
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oce, records management, knowledge management
    
Oce Business Services
Published By: Marketo     Published Date: Feb 11, 2019
Advertising has evolved. No longer is it restricted to print publications, static billboards, radio, and television. Modern technologies have opened the door to a whole new era of advertising–digital advertising. Digital advertising allows marketers and advertisers to reach and appeal to their core audiences in new ways and with more precision. The challenge of meeting the modern buyer's expectation of a continuous, cross-channel, and personal experience is met with new ad technology and innovations that continue to advance at break-neck speeds. New ad technology platforms, types of ads, methods of tracking, dynamic ad content, and advances such as the Internet of Things now provide endless opportunities for marketers and advertisers to engage their customers personally and across channels. In this comprehensive, 110+ page guide, we cover topics from the evolution of digital advertising, to how to structure your digital marketing team, to testing and optimization. Loaded with checkli
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Marketo
Published By: EMC Corporation     Published Date: Dec 01, 2014
Meeting the storage requirements of a large enterprise can be an overwhelming task. Organizations spend a great deal of time keeping up with the dynamic storage needs of all the various groups they support. EMC ViPR's software-defined storage solution provides a streamlined, uniform storage-provisional interface that integrates your existing storage resources into a single virtualized platform. By automating routine yet complicated tasks, ViPR saves time and administrative effort and reduces the risk of human error.
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software-defined storage, storage resources, single virtualized platform, data center
    
EMC Corporation
Published By: NetIQ     Published Date: Dec 23, 2010
The paper also provides an overview of the HITECH Act, which addresses the privacy and security concerns associated with the electronic transmission of health information, in part, through several provisions that strengthen the civil and criminal enforcement of the HIPAA rules.
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netiq, security, hipaa compliance, protected data
    
NetIQ
Published By: G+     Published Date: May 17, 2011
Big pharma is approaching a perfect storm. G+ convened a panel of senior executives from a variety of industries for a meeting to share their best practices and strategic insights for doing business in emerging markets. Register to view this white paper.
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gerson lehrman group, best practices, emerging markets, business
    
G+
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester infographic illustrates intriguing meeting and business communication behaviors around the globe.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop
    
Citrix Online HiDef
Published By: Citrix Online HiDef     Published Date: Aug 01, 2011
This Forrester white paper examines three surprising findings from a recent study of working behaviors that impact how businesses communicate and collaborate with an increasingly distributed workforce.
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hidef, citrix, meetings, online meetings, collaboration, sharing resources, meeting, desktop
    
Citrix Online HiDef
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