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Published By: SumTotal     Published Date: May 24, 2013
The Value Matrix is based on functionality and usability, the two core measures that Nucleus has found indicate an application’s ability to deliver initial ROI and, ultimately, maximum value over time. Leaders, Experts, Facilitators, and Core Providers are identified in this matrix. Discover how the current workforce management providers stack up in this streamlined and concise evaluation.
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workforce management, streamline hr, workforce management solutions, sumtotal
    
SumTotal
Published By: LogMeIn     Published Date: Jan 03, 2013
Based on research with more than three hundred companies, the report takes a close look at how live chat is used and measured in support settings, how organisations use live chat to engage with prospects and customers. Read on to learn more.
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environment, support, organizations, live support, customer experience, business goals, live chat success, logmein, knowledge management, enterprise applications, business technology
    
LogMeIn
Published By: CDW     Published Date: Nov 12, 2012
In this article, you'll find new power-saving and measurement technologies, along with maturing best practices that can help IT managers implement comprehensive strategies to better rein in energy costs.
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data center, power and cooling, availability, data center optimization, business technology
    
CDW
Published By: Oracle     Published Date: Apr 21, 2016
Download this report to find out how you can: - Measure and report on new value drivers - Accelerate decision-making - Leverage new technologies
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digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Oracle     Published Date: Apr 21, 2016
Download this report to find out how you can: - Measure and report on new value drivers - Accelerate decision-making - Leverage new technologies
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digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Oracle     Published Date: Apr 21, 2016
Download this report to find out how you can: Measure and report on new value drivers Accelerate decision-making Leverage new technologies
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digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Oracle     Published Date: May 10, 2016
Download this report to find out how you can: Measure and report on new value drivers Accelerate decision-making Leverage new technologies
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digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Oracle     Published Date: May 10, 2016
Download this report to find out how you can: Measure and report on new value drivers Accelerate decision-making Leverage new technologies
Tags : 
digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Oracle     Published Date: May 10, 2016
Download this report to find out how you can: Measure and report on new value drivers Accelerate decision-making Leverage new technologies
Tags : 
digital finance, business leaders, digital business, finance, data
    
Oracle
Published By: Keynote     Published Date: Apr 23, 2014
In the world of digital interactions, the margin between success and disengagement or abandonment is measured in milliseconds. With the exploding adoption of advanced smartphones and tablets, you need a mobile-first approach to engaging with customers and employees. And as your mobile initiatives are delivered at increasingly rapid rates, the quality and reliability of the mobile apps, mobile web and connected services that support them has become critically important. For the technology teams delivering customer and employee services in the mobile channel, it is important to understand that performance monitoring solutions which work for the desktop cannot be simply applied to mobile. Managing the mobile end user experience requires an understanding of the challenges posed by the complexities of the mobile environment. This paper will reveal the 4 pillars of mobile performance, plus offer strategies for accurately monitoring mobile end user experience so you can continuously improve.
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mobile application monitoring, mobile application monitoring system, mobile app performance, mobile application performance, app monitoring, monitor mobile applications, web performance monitoring tools, performance monitoring, web application monitoring, mobile website performance, mobile website optimization, mobile web monitoring, keynote, wireless, enterprise applications, business technology, telecom
    
Keynote
Published By: VMware, Inc     Published Date: Oct 28, 2014
Few companies can afford operational disruption, yet IT budgets remain flat and can’t encompass the growing need for additional resiliency measures to protect critical-business applications. The recovery-as-a-service offering from VMware, VMware vCloud® Air™ Disaster Recovery, helps you fulfill the need to implement or supplement your organization’s continuity plans while addressing budget, time, and resources constraints. It provides simplified replication and recovery based on the VMware vSphere® platform. For a successful setup of your disaster recovery service, keep in mind the following tips when getting started.
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cloud, disaster recovery, it budgets, resiliency measures, continuity, networking, data center
    
VMware, Inc
Published By: SuccessFactors     Published Date: Sep 19, 2014
This paper provides 8 recommendations and best practices for turning engagement measurement into results.
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engagement measurement, improving engagement in the workforce, how to measure workforce engagement
    
SuccessFactors
Published By: SuccessFactors     Published Date: Sep 19, 2014
This paper provides 8 recommendations and best practices for turning engagement measurement into results.
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employee engagement, driving employee engagement, the benefits of employee engagment
    
SuccessFactors
Published By: Kaseya     Published Date: May 13, 2015
Healthcare systems are inherently distributed across large campus environments, making regular IT systems management complex and time consuming. The risks of irregular maintenance and non-compliance of IT and security policies are not only measured in dollars lost but in lives saved.
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Kaseya
Published By: Workforce Software     Published Date: Feb 02, 2015
Find out how other organizations design, execute, and measure workforce management programs.
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workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, human resource technology
    
Workforce Software
Published By: Workforce Software     Published Date: Dec 16, 2015
Do you want to know how other organizations design, execute, and measure workforce management programs? Here’s your chance.
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workforce software, software, automation, budgets, costs, compliance, visibility, labor, productivity, risk, attendance, work ours, pay rate, absence, alerts, support, policies, integration, cloud, enterprise
    
Workforce Software
Published By: SAP     Published Date: Nov 04, 2015
Download this executive summary of the 2015 Customer Experience Risk Study and learn: -Why at-risk customers often account for over 10% of potential revenue -How retailers miss over 80% of problem occurrences -How to take a customer-value lens to understand problematic experiences -How to measure on impact, as the frequency of issues can be deceiving
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customer experience, sap, at-risk customers, potential revenue, problem occurences, customer-value, measuring on impact
    
SAP
Published By: Davis & Company     Published Date: May 11, 2015
Overcome your fear of employee communication measurement by learning to measure communications more systematically, consistently and easily.
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employee communication measurement, efficiency
    
Davis & Company
Published By: Mitel     Published Date: Dec 19, 2016
As a professional with influence over the customer experience your business provides to your customers, you likely have a sense of which organizations are getting it right, whether they're your direct competitors or sources of inspiration in another line of business. While you can try to mimic, replicate or establish your own benchmarks to measure against based on these success stories, there's nothing more valuable than hearing how it's done directly from the pros. Check out our free e-booklet to learn from six companies that transformed their digital customer experience and saw measurable results in customer satisfaction, operational costs, employee productivity, and more.
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customer experience, sms, email, web chat, social media, mobile, networking
    
Mitel
Published By: Oracle HCM Cloud     Published Date: Jun 07, 2016
Many organizations report the need to upgrade their core HR systems within the next three years. How will organizations measure the return on investment (ROI) of their new HR solution? Learn how to measure ROI, taking into account improvements like an agile, more productive workforce, increased engagement, greater data insight and cost savings.
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Oracle HCM Cloud
Published By: Carbonite     Published Date: Oct 10, 2018
Global data deduplication provides important benefits over traditional deduplication processes because it removes redundant data through entire enterprises, not just single devices. Global deduplication increases the data deduplication ratio—the size of the original data measured against the size of the data store after redundancies are removed.
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Carbonite
Published By: Google Analytics 360 Suite     Published Date: Jul 28, 2017
Today’s marketing leaders need sophisticated tools to turn data into cross-channel insights that improve performance. In a new report, Gartner compares 11 digital marketing analytics solutions across five key areas: data integration, exploration, advanced models, platform integrations, and measurement. Selecting the best solution for your team requires thoughtful analysis. How will you determine the best fit? Gartner’s Magic Quadrant can help.
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Google Analytics 360 Suite
Published By: Fiserv     Published Date: Nov 08, 2017
Featuring Andy Schmidt, Principal Executive Advisor Knowing your customer is key to driving a successful strategy for client security and retention. Watch this video to get a picture of how KYC can be deployed for risk minimization, work with compliance, and make security measures more frictionless using cutting edge technology.
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kyc, know your customer, beneficial ownership, financial crime, financial crimes, compliance, enhanced due diligence, suspicious activity report, currency transaction report, aml directive, anti-money laundering laws
    
Fiserv
Published By: Carbon Black     Published Date: Apr 10, 2018
With breaches today often going undetected for months or years, many organizations must now accept the very real possibility that intruders have already compromised their systems, regardless of the organization’s security posture. Today, compromises are measured in minutes and the speed of response is measured in days. Enterprises the world over are realizing that to close the gap, they need to evolve their security operations from being a largely reactive unit (waiting for alerts that indicate a threat) to being proactively on the hunt for new attacks that have evaded detection. When an incident does occur, the speed of your response will dictate the extent to which you can minimize the impact. In the case of a malicious attack, it takes on average over 7 months to identify a breach, and nearly two and a half additional months to contain the incident. Every second counts, and while the clock is ticking, the cost of the breach is rapidly increasing as well. Breaches that take over 3
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Carbon Black
Published By: Groove     Published Date: May 16, 2018
Account based sales (ABS) has generated a lot of buzz lately, but it’s more than just a passing trend. In fact, many enterprise sales teams have been doing account based sales for quite a while. Whether this is the first time you have encountered the idea of ABS or you have heard about it before, this e-book will equip you with the basics so you can decide whether ABS is right for your company, outline your own ABS strategy, and optimize for the best results possible. We’ll cover: An explanation of account based sales Key benefits of adopting an ABS strategy How to get started and implement a successful ABS strategy Best practices and KPIs to optimize and measure your strategy Additional resources to help you plan and execute your strategy
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Groove
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