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Published By: Salesforce     Published Date: Mar 13, 2020
Customer expectations are changing. Companies must transform to stay competitive. Over 8,000 consumers and business buyers worldwide share: • How their expectations of B2C and B2B companies have changed • What they think about emerging technologies like artificial intelligence • Why trust and values have become building blocks of customer relationships Download "State of the Connected Customer" and be informed on the new standards of engagement in the Fourth Industrial Revolution.
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Salesforce
Published By: Anaplan     Published Date: Mar 05, 2020
Anaplan puts sales leaders in the driver’s seat by revealing actionable insights using artificial intelligence (AI) and best-in-class machine learning technologies to give businesses a competitive advantage. Build an effective data-driven sales plan and make better-informed decisions with vital intelligence about your global market opportunities. Inside this data sheet you’ll find: Key benefits of Predictive Sales Planning. AI and machine learning-powered features. Enhanced capabilities of Anaplan’s solution for sales.
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Anaplan
Published By: TIBCO Software     Published Date: Mar 05, 2020
For the final webinar of 2019, our focus turned to one of the largest sectors of the world economy: finance. Artificial intelligence is transforming the way that FSI functions, bringing a game-changing approach to the fore. Download to learn more about the findings.
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TIBCO Software
Published By: TIBCO Software     Published Date: Mar 05, 2020
Drivers, methods, technologies, capabilities.
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TIBCO Software
Published By: TIBCO Software     Published Date: Mar 05, 2020
Expanding analytic capabilities are critical to digitalizing the business, optimizing costs, accelerating innovation, and surviving digital disruption. To survive digital disruption being brought by the IoT and Industry 4.0, manufacturers must apply field and customer centric analytics.
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TIBCO Software
Published By: TIBCO Software     Published Date: Mar 23, 2020
"As banks globally bet big on artificial intelligence and machine learning to give them the technological edge they need to offer more, a framework will help differentiate the winners. Download this infobrief to learn about how the world’s best banks are becoming more personal, more predictive, and more real-time than ever. Learn about: - Trends that reflect bank’s readiness for connected intelligence - Pitfalls to avoid and ways to bridge the gaps - Personal, real-time and predictive building blocks of AI & ML for banks - Notable leaders based on IDC Financial Insights’ research and their respective use cases - Essential guidance from IDC to leading banks"
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TIBCO Software
Published By: Genesys     Published Date: Jan 13, 2020
Applications and devices that are enabled for artificial intelligence (AI) increasingly think and act more like humans. This gives AI huge potential to make customer service more effective by streamlining case management and other predictable tasks. But all the noise about AI can be overwhelming. This CustomerThink paper outlines key findings, predictions and guidance from analysts and industry leaders about the use of AI in the customer service market, including: Why loyalty-based customer experiences are as important as increased efficiency How to ensure that efficiency gains don’t undermine customer experience objectives How blended AI eases the shift of work from AI to humans and back, as customers require Five tactical steps to properly implement your AI customer experience strategy Get the in-depth analyst view from the latest paper by CustomerThink, Artificial intelligence: Friend or foe of customer service?
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Genesys
Published By: Genesys     Published Date: Jan 13, 2020
Applications and devices that are enabled for artificial intelligence (AI) increasingly think and act more like humans. This gives AI huge potential to make customer service more effective by streamlining case management and other predictable tasks. But all the noise about AI can be overwhelming. This CustomerThink paper outlines key findings, predictions and guidance from analysts and industry leaders about the use of AI in the customer service market, including: Why loyalty-based customer experiences are as important as increased efficiency How to ensure that efficiency gains don’t undermine customer experience objectives How blended AI eases the shift of work from AI to humans and back, as customers require Five tactical steps to properly implement your AI customer experience strategy Get the in-depth analyst view from the latest paper by CustomerThink, Artificial intelligence: Friend or foe of customer service?
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Genesys
Published By: SAP     Published Date: Feb 05, 2011
Learn how best-in-class companies access information faster to improve key business performance metrics.
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business performance, sap, real time analytics, business intelligence, analytics
    
SAP
Published By: ASG Software Solutions     Published Date: Apr 20, 2010
This paper can help you achieve successful legacy modernization projects. It presents practical steps for starting application modernization projects and describes the benefits of three high payback strategies. It also reviews the criteria for evaluating a variety of modernization tools.
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asg, application modernization, clarity consulting, apo, application performance optimization, business intelligence
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 29, 2010
The key benefit of creating a case management methodology is to multiply its effectiveness by replicating it across the organization's patient-facing departments, practices and functions. In this way, your organization can reduce costs, increase quality and streamline its operations.
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asg, case management, healthcare, physicians, p4p, hospital case management, case studies, case management bi
    
ASG Software Solutions
Published By: Adlib Software     Published Date: Jan 13, 2014
Welcome to the future of 24/7, any-time, anywhere access to digital content - where dynamic publishing solutions are the mantra. Is your organization ready for this brave new world of digital content distribution? This whitepaper explores how to prime your organization to leverage rapid digital content consumption as a key to business intelligence.
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content marketing, content management, enterprise content management, publishing, data, content transformation, document transformation, document conversion
    
Adlib Software
Published By: SAP Concur     Published Date: Mar 20, 2020
It’s simple: when the employee experience is better, the customer experience is better. And that means business gets better, too. One easy way to get there? Taking travel and expense tedium off the table with solutions that go beyond basic automation to bring more intelligence to the entire process, while offering advanced analytics and reporting. When you do, you’ll give employees more time to do what matters, and that boosts engagement, productivity, and savings. Read the ebook to see how companies like yours are making it happen and what that can mean for your business. Download it now.
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SAP Concur
Published By: OneSource     Published Date: Dec 08, 2010
Have you received your quota for 2011 yet? Wondering how you are going to hit it?as
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webinar, onesource, business intelligence, prospects, lead generation
    
OneSource
Published By: Marketo     Published Date: Mar 23, 2020
I f your business is growing (or you’d like it to be), delivering an exceptional shopping experience that keeps you ahead of your competitors is non-negotiable. And, if you’re still running your webstore on Magento Open Source 1, the time to upgrade is now. Only Magento Commerce gives you the tools, intelligence, and security you need to deliver a brand journey that keeps your customers coming back, time and time again. Read our eBook on why you shouldn’t delay upgrading to Magento Commerce: Ensure your store remains secure and PCI compliant Consolidate the extensions you run and take advantage of the latest marketplace innovations Fast track your move to the cloud and eliminate the headache of maintaining extra infrastructure
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Marketo
Published By: Gigaom     Published Date: Apr 03, 2020
When you think of business intelligence (BI), it may be data visualizations, dashboards and KPIs that initially come to mind. BI, used in those scenarios, is powerful and valid; but it’s not the whole story. Integrating BI into real-world business processes, workflows and applications also delivers real value, even if it’s not what we first consider. BI can integrate with fraud detection in order fulfillment systems. It can enhance and enable churn prevention in CRM systems. While BI may aggregate transactional data, it can also integrate into transactional systems and processes. After all, if an enterprise is busy curating its proverbial “one version of the truth,” what better way to put it to work than in the operation of the business? In short, why not integrate BI with applications on the output side, as well as the input side? To learn more, join us for this free 1-hour webinar from GigaOm Research. The Webinar features GigaOm analyst Andrew Brust and special guest, Elena Rowell
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Gigaom
Published By: Information Builders     Published Date: Sep 24, 2008
Business Intelligence helps retailers, warehouse staff, customer services agents, and your value chain realize new innovations, improve margins, and propel profits to new heights. Learn how Ace Hardware, Food Lion, and others leverage our software.
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information builders, infobuilders, business intelligence, soa, roi, crm, marketing value
    
Information Builders
Published By: Comcast Business     Published Date: Feb 07, 2020
The first phase of digital transformation laid the path through adoption of cloud, mobile, big data and social—which, combined, provided a platform for organizations to achieve greater operational efficiencies, better business insights and deeper customer engagements. The next phase involves technologies that promote data-driven intelligence for enhanced real-time decision-making, as well as those that enable or enhance automation to drive even more improved outcomes in financial services.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Technology adoption continues to move at a rapid pace in the healthcare sector, with core technologies such as electronic health records (EHRs) and telemedicine improving and newer technologies such as artificial intelligence gaining ground. Data is driving health care today more than ever, and technologies that can make sense of—and derive value from—healthcare data will be much sought after moving forward.
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Comcast Business
Published By: SAP     Published Date: Feb 03, 2017
To better understand the benefits, costs, and risks associated with implementation of SAP Business Objects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to provide the conclusions of this cost and benefit analysis.
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SAP
Published By: SAP     Published Date: Feb 03, 2017
To better understand the benefits, costs, and risks associated with implementation of SAP BusinessObjects Analytics solutions, Forrester interviewed four organizations with multiple years of experience using these analytics solutions from SAP across one or more of the following key analytics areas: planning, business intelligence, and predictive analytics. A composite, or representative, organization was developed to report cost and benefit findings
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SAP
Published By: Dell PC Lifecycle     Published Date: Feb 13, 2018
IT market intelligence agency, IDC, conducted a global study of 3500+ IT leaders around the world and found that companies at all levels are considering PC Lifecycle as a Service models to reduce costs, shorten refresh cycles and procure better equipment for their employees. Dell PC as a Service (PCaaS) combines hardware, software, lifecycle services and financing into one all-encompassing solution – providing a single, predictable price per seat per month provided by Dell Financial Services.
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market, idc, lifecycle, service, dell intel
    
Dell PC Lifecycle
Published By: Cisco     Published Date: May 24, 2019
Your network is the foundation to build digital capabilities. Deliver wired, wireless and SD-WAN connectivity with full network intelligence that leads to immersive user experience, simplified operations, and fastest breach detection. Cisco’s next-generation Secure Network solutions are designed for business of all sizes.
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Cisco
Published By: Cisco     Published Date: Dec 20, 2018
Intent-based networking is the difference between a network that needs continuous attention and one that simply understands what your organization needs and makes it happen. It’s the difference between doing thousands of tasks manually and having an automated system that helps you focus on business goals. Cisco® Digital Network Architecture (Cisco DNA™) is your team’s bridge to an intentbased network. It is an open, extensible, software-driven architecture that accelerates and simplifies your enterprise network operations, while lowering costs and reducing your risk. Only Cisco provides a single network fabric that is powered by deep intelligence and integrated security to deliver automation and assurance across your entire organization at scale. Cisco DNA gives IT time back from time-consuming, repetitive network configuration tasks so you can focus on the innovation your business needs. Cisco DNA automation and assurance are built on a Software-Defined Networking (SDN) controller, ri
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Cisco
Published By: Cisco     Published Date: Dec 20, 2018
Knowledge workers today have a rich portfolio of team collaboration tools to help them get their jobs done, starting with email and encompassing texting, file sharing, online chat and message boards, social media and video conferencing. Yet collaboration across these tools can be a frustrating experience, due to the complexity of the technology and lack of integration. The good news: the application of emerging technologies and artificial intelligence (AI) enables more people to connect when and how they need to. And that makes for more productive teams.
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Cisco
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