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Published By: Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. Thatís why itís essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume ERP ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. Thatís why itís essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume HCM ABM Leads June 2017
Published By: Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017     Published Date: Jul 11, 2017
Despite the rise in chat adoption, many organizations are still not providing the service their customers expect. Thatís why itís essential to follow proven best practices, including defining goals, identifying key metrics, and appropriately hiring and training staff. With these foundations in place, organizations can establish routing and queuing practices, before customizing the solution to meet their specific needs, and fine-tuning analytics to further improve performance. To learn more about how Oracle Chat Cloud Service can improve CSAT, customer loyalty, and revenue for your organization, visit oracle.com/goto/chatbestpractices
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home page support, faq escalation, points of right-channeling, frustration points, page headers and footers, business driver, chat channel, customer satisfaction
    
Oracle APAC ZO OD Prime Volume SCM ABM Leads June 2017
Published By: Entelo     Published Date: Sep 06, 2017
While there are many approaches to attracting diverse candidates, sourcing and pipeline management is one of the most critical. As organizations attempt to increase their sourcing efficiency by narrowing their focus on high-yield sources, they may inadvertently impact their ability to attract or find diverse candidates. Stacia Sherman Garr, VP and Talent Management Research Leader at Bersin by Deloitte, Deloitte Consulting LLP, will share five critical sourcing practices organizations can use to attempt to address this situation, expand their talent pools, and enhance their capability to identify diverse talent. We'll also share Schneider Electric's story of how they've used better sourcing and pipeline management to meaningfully impact their diversity hiring numbers. In this webinar, you'll learn: The role of diversity sourcing in creating an inclusive organization The importance of considering sourcing efficiency and its impact on diversity recruiting Five practices to help impr
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Entelo
Published By: Entelo     Published Date: Sep 06, 2017
Fostering a positive relationship with a hiring manager is a journey that involves both patience and an honest assessment of the current state of the relationship. Bersin by Deloitte research found the most influential predictor of TA performance outcomes is a strong relationship between the recruiter and the hiring manager. In fact, this relationship is four times more influential than other TA performance drivers.Ļ Many TA leaders also believe their recruiters are perceived with high regard by hiring managers and company leadership. However, a study by ERE Media found that recruiters and hiring managers have different views of recruiter performanceówith recruiters giving themselves an average performance grade of B and hiring managers giving recruiters an average grade of C-plus.≤ Robin Erickson, PhD, Vice President of Talent Acquisition, Engagement, and Retention Research at Bersin by Deloitte, Deloitte Consulting LLP, will share five steps that TA leaders and recruiters can tak
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Entelo
Published By: CareerBuilder     Published Date: Sep 07, 2010
Whether you've had an employee referral program for years, are only in the initial stages of building one, or have never had one at all, this e-book is full of tips and advice on making your program the best it can be.
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careerbuilder, employee referral, recruiting, qualified, ebook, social networking, roi, training
    
CareerBuilder
Published By: Tempworks Software     Published Date: Mar 17, 2012
Freemium is a feature-light version of our award-winning business software program, TempWorks Enterprise, that helps you manage hiring and sales processes.
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Tempworks Software
Published By: IBM     Published Date: Jul 26, 2017
It is generally accepted that a hybrid approach to IT operations gives enterprises both financial and operational flexibilityó allowing them to apply new technologies with little or no capital investment and tap expertise without hiring new personnel. But it is still an imperfect solution, and with sophisticated new attacks propagating at an accelerated rate, security has become a top concern. This is evidenced by the growing number of C-level security executives and by the intensive efforts of IT organizations to identify and address the gaps in their enterprise defenses and improve their ability to respond to those attacks. It is clear that security for hybrid IT environments is due for an advanced upgrade.
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information technology, optimization, it security, data protection
    
IBM
Published By: Site Pro PPC     Published Date: May 14, 2009
Often times hiring a professional to manage your PPC accounts actually saves you money. Check out our free whitepaper to find out why!
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site pro, ppc, ppc management, adwords, google, yahoo, msn
    
Site Pro PPC
Published By: Site Pro PPC     Published Date: May 14, 2009
Thinking about hiring a PPC Manager? This Whitepaper explores some of the most important questions you can ask.
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site pro, ppc, ppc management, adwords, google, yahoo, msn
    
Site Pro PPC
Published By: SAS     Published Date: Jun 05, 2017
If youíre dealing with large amounts of data and complex problems, you might be ready to hire a data scientist. But what will you ask in the interview, and how will you evaluate the candidates? In this e-book, we provide 20 interview questions, so you can walk right into the interview knowing what to ask. We also profile three working data scientists, so you can better understand the backgrounds and habits of this new breed of analytical data expert. Whether youíre hiring your first data scientist or your fifteenth, we hope this e-book helps you find the right candidate.
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SAS
Published By: Freshdesk     Published Date: Aug 15, 2016
Every helpdesk agent at every customer support team, anywhere in the world, dreams about Inbox Zero. However as most businesses grows from just a handful of support queries to hundreds of customers chocking the support hotline, they make the mistake of going on a hiring binge to reach that elusive promised land. The only problem? Hiring more support staff may not be the best way to scale up your customer support. This whitepaper talks about how you can scale your customer support without blindly scaling the team, with tips, ideas and insights like: - How to puncture the customer support hot-air balloon - Proactively identifying red flags and overloads - Top 4 things to know before you hire - Monitoring, understanding and reporting support trends - Tips to streamline your support process
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Freshdesk
Published By: ClearCompany     Published Date: Mar 24, 2016
As professionals in a world that is now driven by self-improvement, weíve become very skilled at setting goals. There is a plethora of mobile apps that exist solely to help us track goals and keep ourselves accountable. Goals are what keep us engaged, looking ahead and striving to be better. Thatís the same reason organizations spend hours, weeks, months and years planning and trying to execute them. But what good is all that motivation, strategy and planning if organizations canít execute those goals properly? Well, none really.
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clearcompany, human resources, hiring, recruiting, quality of hire
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Quality of Hire (QoH) has long been one of the major dividing lines between sourcing, recruiting and HR. After all, retention and talent management have more to do with the quality of a worker than anything else...right? Well, thatís what the recruiters might have you believe. In fact, quality of HIRE is right there in the name.
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clearcompany, quality of hire, recruiting, human resources, hiring
    
ClearCompany
Published By: ClearCompany     Published Date: Mar 24, 2016
Remember when recruiting and hiring lived in one HR box and talent assessment and performance management lived in another? Maybe thatís still your day-to-day reality.
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clearcompany, hiring, recruiting, performance management, talent assessment
    
ClearCompany
Published By: TriNet     Published Date: Jun 13, 2011
Learn about key HR areas that ALL entrepreneur's will eventually face.
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trinet, entrepreneur, cutting hr costs, increase productivity, human capital, hiring, human resources, improve performance
    
TriNet
Published By: TriNet     Published Date: Jun 13, 2011
Learn about key HR areas that ALL entrepreneurs will eventually face.
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trinet, entrepreneur, cutting hr costs, increase productivity, human capital, hiring, human resources, improve performance
    
TriNet
Published By: TriNet     Published Date: Apr 23, 2012
Download this report to learn about success stories and recommendations on how to take full advantage of innovative technology to help your efforts to attract and retain top talent.
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ecosystem, employers, recruiting, streamline, democratic, scientific, professional, networks
    
TriNet
Published By: TriNet     Published Date: Nov 26, 2012
In this report, leading entrepreneurs, recruiters, and investors share the best practices they use to win the talent wars.
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startups, recruiting, best practices, hiring, hiring technology, enterprise applications, business technology
    
TriNet
Published By: Polycom     Published Date: Sep 04, 2012
Business will be dominated by the fastest innovators. Hiring the right people will not be enough; getting them to think about the right things in the right context will be paramount, and video is becoming the primary knowledge transfer mechanism.
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event management process, cwe, collaborative work environment, video conferencing, high performing teams
    
Polycom
Published By: ADP     Published Date: Jun 09, 2017
The first step begins with envisioning your perfect employee. By the end of Part One youíll know what role theyíll play in your business, as well as the skills and attributes that qualify them for the job.
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hiring, guide, steps, employee, adp
    
ADP
Published By: Cornerstone OnDemand     Published Date: Jul 28, 2015
Are you managing people with spreadsheets and paper because you think it saves you time and money? The reality is it's probably costing you a lot more than you think. Read this white paper to see how.
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talent management strategy, recruiting, hiring, training, onboarding, learning, succession
    
Cornerstone OnDemand
Published By: Oracle     Published Date: Aug 08, 2013
Increasing revenue while managing costs is a constant challenge for sales executives. Hiring more salespeople is often not an option. This free sales resource kit investigates some of the challenges facing todayís sales teams and ways in which sales can be optimised by using Oracle Sales Cloud to improve sales planning, coaching, prospecting and productivity. Download this free online resource tool to access videos, demos and whitepapers to see how you can sell smarter today.
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sales cloud, revenue, sales executives, oracle, sales, knowledge management, data management, business technology
    
Oracle
Published By: Oracle     Published Date: Aug 15, 2013
Increasing revenue while managing costs is a constant challenge for sales executives. Hiring more salespeople is often not an option. This free sales resource kit investigates some of the challenges facing todayís sales teams and ways in which sales can be optimised by using Oracle Sales Cloud to improve sales planning, coaching, prospecting and productivity. Download this free online resource tool to access videos, demos and whitepapers to see how you can sell smarter today.
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sales cloud, revenue, sales executives, oracle, sales, enterprise applications, business technology
    
Oracle
Published By: Document Cloud for Enterprise     Published Date: Apr 23, 2015
With Adobe Document Cloud, HR teams can become more efficient in hiring, onboarding and documentation.
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maximize hr efficiency, adobe document cloud, hr staff, hr documents, send information to candidates, electronic documents, esign, hr personnel
    
Document Cloud for Enterprise
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