expectations

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Published By: AppsFlyer     Published Date: May 20, 2020
As demand from consumers with more mobile accessibility and expectations for top notch services on the go have grown, brands, both traditional and mobile-first, have been driven to remain relevant, offering their products and services in increasingly more sophisticated apps. Mobile finance, including a suite of activities like banking, investing, trading, and transferring peer-to-peer, has become a lot more personal, and at user’s fingertips 24/7. What are the main subcategories of finance apps now available?
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AppsFlyer
Published By: Zebra Technologies (Bulldog)     Published Date: May 18, 2020
Background • Part 1 of 2 researched study • Surveyed 6.300 respondents (shoppers, store associates and retail executives) globally, including 1,000 in APAC • Gauge the attitudes, opinions and expectations reshaping brick and mortar and online retail. Highlights The results, summarized in a two-part series, are essential reading for industry leaders seeking actionable insights to serve today’s tech-savvy shoppers.
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Zebra Technologies (Bulldog)
Published By: Healthgrades     Published Date: May 12, 2020
In healthcare, a traditional call center experience can feel much like calling a cable company—detached, dull, frustrating. Personalized engagement is critical to the future of healthcare, but contact center agents often lack the tools to meet consumer expectations. As consumers look to schedule delayed care and cancelled appointments, in a world where convenient access takes priority, agents may be limited to a basic set of functions with minimal insights on patient journeys. Download this infographic which highlights the enormous opportunity healthcare providers have to modernize their approach to the call centers.
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Healthgrades
Published By: Zinier APAC     Published Date: Mar 05, 2020
Smart machines are everywhere – in our homes, our driveways, even our power grids and assembly lines. Over the last three years, the number of connected devices has almost doubled, from 15 billion in 2015 to more than 25 billion today. By 2025, that number is expected to eclipse 75 billion. At the same time, wireless data traffic has seen explosive growth. In the United States, mobile data usage increased 54% over the last decade (Mobility Report. Ericsson, 2018). The rise of IoT-connected devices and increasing customer expectations around mobile broadband performance is putting tremendous pressure on existing infrastructure. In response, telecom companies are making massive capex investments in small cell networks.
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Zinier APAC
Published By: Jamf     Published Date: Mar 27, 2020
In today’s education environment, technology and learning go hand in hand. And with digital technology, learning is no longer confined to the classroom or traditional classroom hours. In the wake of a health crisis — and to best keep students and educators safe — schools are re-evaluating their teaching practices and learning environments to accommodate an at-home, remote learning experience. The ability to make this fully functional and efficient falls on IT and educators. But, with the right tools in place, remote learning can be as simple and intuitive as in-person. In our e-book, we identify five ways you can best serve students and teachers when you move learning online. We cover how to: Set expectations for students and teachers Facilitate engaging discussions daily Promote peer-to-peer interaction Offer active learning through projects and breakout groups Leverage apps and games
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Jamf
Published By: Workday APAC     Published Date: Apr 06, 2020
"Tougher competition. New customer expectations. Tighter compliance regulations. The banking industry keeps changing - and it shows no sign of letting up. Read this eBook to see why leading banks turn to Workday for a single cloud-based system for financial management, human capital management, analytics, and planning. "
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Workday APAC
Published By: Bringg EMEA     Published Date: Mar 05, 2020
"Today’s grocery industry is being disrupted by evolving customer expectations, eCommerce and innovative online competition. While grocers want to adapt to this new market opportunity, their existing operations and technology have a hard time keeping pace and managing costs with growing delivery demands. This infographic presents: -The e-commerce and consumer trends that are impacting grocers -The new digital and instore services grocers are offering for differentiation -The technologies that are enabling cost-effective and operational efficient delivery for both planned and on-demand fulfillment. Download Now "
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Bringg EMEA
Published By: Bringg EMEA     Published Date: Apr 07, 2020
"For restaurants the growing demand for delivery brings not only many exciting opportunities, but also serious challenges to an already complex operational model. Today’s current standards for off-prem dining and market demands compel restaurants to scale their delivery service without impacting their in-dining experience. -This ebook investigates the components of each challenge, as well as what it takes for restaurants to thrive and scale off-premise dining. Read about: -The latest market trends and customer expectations -Using third-party delivery providers while managing tight margins -The pillars of successful restaurant delivery "
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Bringg EMEA
Published By: Workday     Published Date: Apr 24, 2020
When it’s time to upgrade your student information system, what works for some institutions may not work for yours. Read this Ovum Market Radar report to learn the key considerations to make when selecting a new SIS, including your specific administrative needs and student expectations. Also featured is an in-depth examination of how cloud-based Workday Student can engage and empower staff and students alike.
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Workday
Published By: Workday     Published Date: Jan 31, 2020
Customer expectations and market volatility are making it difficult for professional services organizations to deliver on time and under budget. Yet, best-in-class companies still manage to work efficiently and improve profitability. This report from Aberdeen discusses how professional services automation helps companies to manage new requests more eddiciently, forecast and plan demand and increase visibility into resources.
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Workday
Published By: NEC     Published Date: Dec 16, 2009
The proliferation of communications channels has set expectations around cost and productivity benefits. Unified Communications (UC) is proffered as a way of helping bring them all together, but companies struggle to justify the business case for it. Against this background, how important is UC as an approach to streamlining communications, and how can businesses exploit it?
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nec, business communication, productivity, unified communications, uc delivery
    
NEC
Published By: Podium     Published Date: Mar 27, 2020
How to Connect the Online and Offline Experience in Local Business Technology has shifted how people do business and raised the bar on customer expectations. Customers demand convenience as well as seamless online-to-offline experiences—70% of customers say that connected interactions play a crucial role in getting their business. This guide will show you how to: Be where your customers are Show up on top in search Convert website visitors into customers Leverage two-way messaging to your advantage Get and apply customer feedback Gather reviews Use an internal communications tool Do more as a team
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Podium
Published By: Podium     Published Date: Mar 30, 2020
People interact differently with businesses than they did five years ago—even one year ago. Things are changing so rapidly, it’s important to keep up to date on customer expectations and demands, especially in the ways you reach out to, connect with, and communicate with your customers. The Guide to Modern Customer Communication details all the ways businesses are: Adapting to the rapidly changing communication landscape Meeting a modern customer's expectations of a local business Overcoming the most common obstacles of digital transformation Using messaging tools to future-proof the customer journey
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Podium
Published By: ASG Software Solutions     Published Date: Aug 04, 2009
Businesses expect IT management to demonstrate their contributions to end-user benefits and the bottom line while addressing immediate needs and long-term performance management goals. This white paper presents IT2020, a new performance management paradigm for meeting both of these expectations.
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asg, cmdb, bsm, metadata, metacmdb, lob, ecommerce, bpm
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jun 02, 2009
End-user expectations and high levels of performance against Service Level Agreements (SLAs) must be achieved or organizations risk the loss of business. This paper details key capabilities needed for successful end-user monitoring and provides critical considerations for delivering a successful end-user experience.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, user experience
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jul 28, 2008
Targeted at IT executives responsible for both the financial and ultimate project oversight of an enterprise CMDB initiative, this white paper sets expectations for ROI calculations for CMDB initiatives, provides basic ROI best practices, and gives readers sufficient insight to move forward with their CMDB project.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, roi
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: May 05, 2010
Read this topical and informative white paper from EMA Research and see how you can attain peace of mind that your end user's application performance will exceed expectations.
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asg, end user, service assurance, ema, it infrastructure, service management
    
ASG Software Solutions
Published By: SAS     Published Date: Apr 20, 2020
A Harvard Business Review Analytic Services Report Today’s consumers expect immediate, personalized interactions. To meet these expectations, companies must differentiate their brands through timely, targeted and tailored customer experiences based on real-time data analytics. This report, sponsored by SAS, Intel and Accenture and conducted by Harvard Business Review Analytic Services, looks at how businesses are using advanced customer data analytics, along with real-time analytics and real-time marketing, to enhance their customers’ experiences. Learn why organizations that place a high value on real-time capabilities still struggle to achieve them, what companies can do to ensure success as they adopt and implement real-time analytics solutions, and what benefits successful companies are already seeing.
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SAS
Published By: Comcast Business     Published Date: Feb 07, 2020
It wasn’t quite a mystery that guests at restaurants and hotels want free WiFi, but a new report shows just how much WiFi influences consumer choices. According to the "2019 Annual Customer Engagement Technology Study" the majority of hotel guests (84%) and restaurant diners (56%) say that access to free WiFi drives their booking and dining decisions. The annual report, produced by Hospitality Technology magazine and sponsored by Comcast Business, explores what consumers want when it comes to technology at hotels and restaurants, as well as how hospitality organizations are directing their investments to meet consumer expectations.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
But as times change, so do expectations. Offering traditional TV at your business isn’t the same as it once was, because your customers, employees and guests no longer want a one-channel, TV-for-everyone experience. To get the up-to-the-second news and entertainment that is now necessary, your in-office TV has to go beyond traditional TV. You need a full video experience. A video experience that offers the same features people have become accustomed to at home.
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Comcast Business
Published By: IFS     Published Date: Jan 07, 2019
This eBook analyses the impact of technology on the service industry, outlining ways in which field service software can better deliver on customer expectations. Download it to discover: - Research into the impact of digital transformation in the service industry - What technology will disrupt field service and how to respond - How to assess what the next best steps are for your business
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IFS
Published By: Lenovo - APAC     Published Date: May 22, 2020
Using cloud is the norm for businesses today, and expectations are high for these investments to create real business results. This sentiment is clear in TBR’s recent cloud adoption research: 83% of respondents indicated their organization is investing in IT for innovation. These expectations have led to the emergence of hybrid cloud environments, with organizations investing in various public and hosted cloud options, as well as building their own private clouds. While hybrid cloud adoption is increasing as organizations aim to enhance the value of their existing deployments, hybrid cloud also creates complexities for IT leaders. The road to cloud adoption is paved, but the path to ROI isn’t always as clear. With only 19% of respondents indicating their organization has a mature cloud strategy, there is work to be done to establish a winning approach that gives organizations the flexibility, agility, security, control, and cost savings they expect.
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Lenovo - APAC
Published By: Hewlett Packard Enterprise     Published Date: Feb 06, 2020
Discover HPE Primera, the HPE answer to a new set of requirements for high-end data storage infrastructure. While legacy high-end storage systems are designed with significant redundancy, they are increasingly unable to address problems outside the platform. At the same time, high data growth is creating greater management complexity. Read how HPE Primera delivers a modern data storage platform that brings the cloud experience on premise while delivering the performance, availability, and scalability needed for mission-critical primary storage workloads
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Hewlett Packard Enterprise
Published By: Hewlett Packard Enterprise     Published Date: May 01, 2020
IDC: HPE Primera Resets Expectations for High End Storage
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Hewlett Packard Enterprise
Published By: BigCommerce     Published Date: Oct 16, 2018
Businesses who have lived through the evolution of the digital age are well aware that we’ve experienced a generational shift in technology. The rise of software as a service (SaaS), cloud, mobile, big data, the Internet of Things (IoT), social media, and other technologies have disrupted industries and changed customers’ expectations. In our always-on, buy anything anywhere world, customers want their shopping experiences to be personalized, dynamic, and convenient. As a result, many businesses are trying to reinvent themselves. Success in a fast-paced economy depends on continually adapting and innovating. Companies have to move quickly to keep up; there’s no time for disjointed technologies and old systems that don’t serve the customer-obsessed mentality needed to thrive in the digital age.
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BigCommerce
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