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Published By: IBM     Published Date: Oct 13, 2017
This BARC document is the third edition of our BARC Score business intelligence vendor evaluation and ranking. This BARC Score evaluates enterprise BI and analytics platforms that are able to fulfill a broad set of BI requirements within the enterprise. Based on countless data points from The BI Survey and many analyst interactions, vendors are rated on a variety of criteria, from product capabilities and architecture to sales and marketing strategy, financial performance and customer feedback.
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barc. business intelligence, analytics, customer feedback
    
IBM
Published By: Pega     Published Date: May 25, 2016
IT leaders working on customer service projects must display an incredible amount of diligence. An organization’s CRM system has become its lifeline to customers, but as customer needs evolve so has the requirements of CRM. According to Gartner, today’s CRM solution must include a laundry list of capabilities outside its traditional core functionality including: native mobile support of the vendor's customer service and support business applications; real-time analytics; industry-specific functionality and workflow; context mining of voice and text; scalable cloud-based systems; social media engagement; suggested next agent action; multimodal capabilities, such as chat within mobile self-service; and even co-browsing. Gartner surveyed the CRM field and evaluated each vendor including Pegasystems. Download this Gartner Magic Quadrant analysis and gain a better understanding each vendors’ CRM Customer Engagement Center solutions.
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best practices, customer support, business intelligence, business optimization, customer engaement
    
Pega
Published By: Pega     Published Date: May 25, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack. Download this Forrester Wave report to see the full 21-criteria evaluation of the dynamic case management (DCM) market and gain insight into the 14 most significant software vendors in order to help enterprise architecture (EA) professi
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case management, forrester, dynamics, enterprise
    
Pega
Published By: Dell EMC     Published Date: Aug 17, 2017
In a market where compute and storage resources can be bought on demand with a credit card, vendors of on-premises hardware are seeking to tip the scales in their favor with ‘cloud-like’ pricing models that eliminate the need to commit capital to new platforms. At Dell EMC World in May, Dell Financial Services (DFS) rolled out Cloud Flex for HCI (hyperconverged infrastructure), part of the company’s push to evangelize the start-small-and-scale-up virtues of HCI technology. Cloud Flex lets customers acquire equipment on an all-opex basis, with no up-front product cost, steady monthly payments that reduce by up to 30% annually, and the ability to turn in equipment any time after 12 months without penalty. It’s part of a series of moves by Dell EMC meant to ease the financial risk of sticking with on-premises infrastructure in a cloud-enabled world
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storage resources, hyperconverged appliance, hyperconverged infrastructure, cloud, cloud pricing model
    
Dell EMC
Published By: Adobe     Published Date: Nov 07, 2013
Marketers’ social media successes have added to their burdens. Many now have dozens of social pages to manage, thousands of customer comments to monitor, and hundreds of colleagues who want (or need) to participate. Social relationship platform vendors off er tools that help marketers efficiently and responsibly expand their social capabilities.
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adobe, forrester social wave, social relationship platform, srp, significant vendors, branded social presence, social relationship, platform evaluation, srp space, undifferentiated players, interactive marketing, managing social presence, customer engagement, marketing tactics, manage large deployments, managing workflow, marketing content, social applications, customer feedback
    
Adobe
Published By: Pega     Published Date: Feb 02, 2016
The customer experience is critical in today’s fast-paced, demanding world. With so many options at the buyer’s fingertips and the rise of social sharing media, one bad customer experience can haunt an organization. According to” The Forrester Wave™: Dynamic Case Management, Q1 2016” report, in order to improve customer experience, firms must tackle the incident process through smart handling of exceptions, applying analytics for context, and offering real-time and mobile interaction. Here is where dynamic case management (DCM) can be a competitive advantage and Forrester identified 14 of the most significant vendors across 21 criteria in this space with Pegasystems among vendors who lead the pack.
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Pega
Published By: Adobe     Published Date: Jan 27, 2014
Tools and Technology: The Social Marketing Playbook
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social media, social media marketing, social technology, social reach, social vendors
    
Adobe
Published By: Extreme Networks     Published Date: Feb 23, 2017
ABI Research’s Securing Medical Devices Technology Analysis Report analyzes the current risks posed by medical devices, noting various security issues, potential vulnerabilities, and the threat landscape. It reviews implementation mechanisms and efforts in medical device cybersecurity and safety. The final section looks at how the healthcare ecosystem is responding to the issues and the vendors driving change.
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abi. healthcare, cybersecurity, medical
    
Extreme Networks
Published By: Pure Storage     Published Date: Oct 09, 2017
Semiconductors run and connect today’s technology-driven world, powering all the electronic systems and products around us. Critical to communication, entertainment, work, medical diagnoses, travel, socializing, and making new discoveries, these specialized chips are ubiquitous. And chip designs grow ever more sophisticated in order to power new generations of devices, computers, the Internet, and the cloud. To enable new applications and use cases – like the Internet of Things – semiconductor vendors have continually pushed the boundaries of their designs to accommodate new fabrication processes that make chips smaller, more power efficient (to make personal devices last longer), and able to pack more gates into smaller dies (to make them more powerful).
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verification, storage, customer, innovation, management, pure storage
    
Pure Storage
Published By: IBM     Published Date: Jan 27, 2016
Forrester Research evaluated 13 big data predictive analytics solution vendors and IBM emerged as one of the three leaders. Learn why.
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ibm, forrester wave, big data, predictive analytics, enterprise applications, data management, business technology
    
IBM
Published By: EMC Corporation     Published Date: Feb 13, 2015
This IDC study provides detailed insights into the rapidly growing market for enterprise storage systems that leverage flash storage media. This study segments this market into the following two technology segments: AFAs and HFAs. Insights into these two market segments are provided historically. Market shares and IDC analysis are provided for each of the top vendors in these two segments along with detailed market-level analysis.
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all-flash-array, enterprise storage systems, flash storage, market-level analysis, hybrid flash array, data management
    
EMC Corporation
Published By: Dell EMC     Published Date: May 15, 2015
This IDC study provides detailed insights into the rapidly growing market for enterprise storage systems that leverage flash storage media. This study segments this market into the following two technology segments: AFAs and HFAs. Insights into these two market segments are provided historically. Market shares and IDC analysis are provided for each of the top vendors in these two segments along with detailed market-level analysis.
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emc, storage all-flash, architectures, workload, data center, scale, storage, hybrid, vendor profiles, data management, business technology
    
Dell EMC
Published By: Aruba Networks     Published Date: Nov 15, 2013
Microsoft Lync is not only changing the cost structure of enterprise telephony, but also ushering in a new user experience in which every communication is transformed into a more collaborative, engaging interaction.
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just media, aruba networks, deploying lync, mobile devices, microsoft lync, cost structure, user experience, engaging interaction, wireless infrastructure, lync traffic, prioritize lync, wifi, window of visibility, access points, integrated spectrum analyzers, network engineers, secure network, call admission control, wireless vendors, end-to-end visibility
    
Aruba Networks
Published By: Aruba Networks     Published Date: Nov 15, 2013
L’application Microsoft Lync modifie en profondeur la structure des coûts de la téléphonie d’entreprise et plonge l’utilisateur dans une nouvelle expérience où chaque communication devient plus captivante et plus conviviale. Voici 10 conseils pour garantir le bon fonctionnement de Lync sur les appareils mobiles de votre réseau.
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just media, aruba networks, deploying lync, mobile devices, microsoft lync, cost structure, user experience, engaging interaction, wireless infrastructure, lync traffic, prioritize lync, wifi, window of visibility, access points, integrated spectrum analyzers, network engineers, secure network, call admission control, wireless vendors, end-to-end visibility
    
Aruba Networks
Published By: Aruba Networks     Published Date: Nov 15, 2013
Microsoft Lync optimiert nicht nur die Kostenstruktur für die Unternehmenstelefonie, sondern schafft auch ein völlig neues Benutzererlebnis, fördert den Austausch und stärkt die Zusammenarbeit im Unternehmen. Um die Vorteile von Lync umfassend ausschöpfen zu können, muss die zugrunde liegende Infrastruktur optimal genutzt werden. Da die Zahl an Laptops, Smartphones und Tablets langfristig die Zahl der Desktops übertreffen wird, benötigen Unternehmen sichere und zuverlässige Wireless-Infrastrukturen. Mit nur geringem Aufwand können Sie die Qualität und die Zuverlässigkeit multimedialer Kommunikation in Ihrem WiFi-Netzwerk verbessern. Wir haben die Top-10-Tipps für Sie, wie Sie von den Vorteilen von Lync auf mobilen Endgeräten in Ihrem Netzwerk profitieren können…
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just media, aruba networks, deploying lync, mobile devices, microsoft lync, cost structure, user experience, engaging interaction, wireless infrastructure, lync traffic, prioritize lync, wifi, window of visibility, access points, integrated spectrum analyzers, network engineers, secure network, call admission control, wireless vendors, end-to-end visibility
    
Aruba Networks
Published By: Aruba Networks     Published Date: Nov 15, 2013
Microsoft Lync está cambiando la estructura de costes en la telefonía empresarial y está marcando una nueva experiencia para sus usuarios en la cual cada comunicación se convierte en una interacción cada vez más colaborativa y atractiva. Aquí tiene 10 consejos para asegurarse de que Lync funciona bien en los dispositivos móviles en la red. Microsoft Lync no sólo está cambiando la estructura de costes en la telefonía empresarial sino que, además, está marcando una nueva experiencia para sus usuarios en la cual cada comunicación se convierte en una interacción cada vez más colaborativa y atractiva.
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just media, aruba networks, deploying lync, mobile devices, microsoft lync, cost structure, user experience, engaging interaction, wireless infrastructure, lync traffic, prioritize lync, wifi, window of visibility, access points, integrated spectrum analyzers, network engineers, secure network, call admission control, wireless vendors, end-to-end visibility
    
Aruba Networks
Published By: Aruba Networks     Published Date: Nov 15, 2013
Microsoft Lync cambia la struttura dei costi della telefonia aziendale e apre la strada ad una nuova esperienza per il cliente, in cui ogni comunicazione si trasforma in un'interazione più collaborativa e coinvolgente. Ecco 10 consigli per garantire il corretto funzionamento di Lync sui dispositivi mobili della vostra rete.
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just media, aruba networks, deploying lync, mobile devices, microsoft lync, cost structure, user experience, engaging interaction, wireless infrastructure, lync traffic, prioritize lync, wifi, window of visibility, access points, integrated spectrum analyzers, network engineers, secure network, call admission control, wireless vendors, end-to-end visibility
    
Aruba Networks
Published By: Netsuite DWASF Leads Display Q1 2015     Published Date: Nov 19, 2015
The cloud is gaining traction in the enterprise resource planning (ERP) market and most vendors now have a cloud offering. After examining small and medium companies that have implemented cloud ERP, Nucleus found customers were able to achieve substantial benefits, including reduced IT costs, increased employee productivity, and better inventory management. This report analyzes the benefits of cloud ERP and provides examples of how vendors helped their customers increase return on investment (ROI) and reduce total cost of ownership (TCO).
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enterprise resource planning, cloud erp, reduced it costs, return on investment, total cost of ownership, enterprise applications
    
Netsuite DWASF Leads Display Q1 2015
Published By: Liaison Technologies     Published Date: Feb 07, 2014
Learn why businesses are increasingly using a managed services approach for their EDI/B2B needs. You too may consider it for your business.
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liaison, electronically exchange, managed services, manage data, b2b, data management, enterprise application integration, eai, business integration, service provider, it systems, it functions, productivity, partner management, core competency, integration platform, change management, edi vendors, data infrastructure, data mapping
    
Liaison Technologies
Published By: QuickPivot     Published Date: Aug 02, 2016
How to evaluate vendor technology and services to make your organization stronger
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quickpivot, marketing, social media, campaigns, partner strategy, vendors, business objectives, marketing strategy, big data, marketing technology stack, customer experience, personalization, predictive analytics
    
QuickPivot
Published By: Oracle     Published Date: Apr 22, 2014
A detailed explanation of the benefits of using social recruiting and a guide to creating an effective strategy.
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social recruitment, media, social media marketing, social technology, social reach, social vendors, research
    
Oracle
Published By: Cisco     Published Date: Jul 11, 2016
Pulsant is a United Kingdom-based IT infrastructure services provider focused on the small and medium-sized enterprise market. It offers public, private, and hybrid cloud services and a variety of managed, collocation, and professional services. Pulsant was one of the first cloud service providers to embrace software-defined networking (SDN) as a way to simplify its IT infrastructure, unify control of physical and virtual environments, and reduce capital expenses (capex) and operating expenses (opex). After evaluating a number of vendors, Pulsant chose Cisco's Application Centric Infrastructure (ACI) as the best SDN solution for delivering its hybrid cloud services.
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Cisco
Published By: Cisco     Published Date: Dec 21, 2016
Pulsant is a United Kingdom-based IT infrastructure services provider focused on the small and medium-sized enterprise market. It offers public, private, and hybrid cloud services and a variety of managed, collocation, and professional services. Pulsant was one of the first cloud service providers to embrace software-defined networking (SDN) as a way to simplify its IT infrastructure, unify control of physical and virtual environments, and reduce capital expenses (capex) and operating expenses (opex). After evaluating a number of vendors, Pulsant chose Cisco's Application Centric Infrastructure (ACI) as the best SDN solution for delivering its hybrid cloud services.
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Cisco
Published By: SAS     Published Date: Apr 25, 2017
Today, data is constantly flowing in and out of organizations from electrical and mechanical sensors, RFID tags, smart meters, scanners, mobile devices, vehicles, live social media, machines and other objects. Did you know that a modern plane with more than 10,000 sensors just in the wings is expected to generate more than 7 terabytes a day? And Bain predicts that by 2020 annual revenues could exceed $470 billion for the internet of things (IoT) vendors selling hardware, software and comprehensive solutions. Analysts believe that all of this data will drive a new type of industrial revolution – one that’s driven by highly accurate, real-time analysis, alerts and actions. Increasingly, machines will automate decisions and simply notify humans with instructions. Consider the promise of the IoT, where any object can be connected to the internet and continuously send and receive data. Gartner says that by 2020, 21 billion IoT devices will be in use worldwide.
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SAS
Published By: Business Software     Published Date: Apr 04, 2013
Today, there is unprecedented pressure on companies in all industry sectors to keep their supply chains running smoothly. This often means that these businesses with their ever-changing distribution channels and production centers feeding those supply chains, need to efficiently manage their warehouses. In this whitepaper, Business-software.com profiles the leading warehouse management software vendors.
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top 10 warehouse management software, vendors, revealed, unprecedented pressure, companies, industry, sectors, supply chains, business-software.com, storage
    
Business Software
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