digital experiences

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Published By: HashiCorp Q1-20     Published Date: Jan 17, 2020
Cloud adoption is a secular trend. Organizations undergoing a digital transformation ultimately put pressure on teams delivering and supporting software applications. Digital experiences are the primary interface between customers and businesses; even businesses selling to other businesses. Modern digital interactions are responsively designed and built cloud-first to provide rich, personalized experiences informed by large scale data processing and intelligence as quickly as possible. This pattern of prioritizing digital interactions forces a change in the model for software delivery and is felt most by IT, with a strong dependency on that team to build an organization-wide operating model for delivering cloud based applications.
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HashiCorp Q1-20
Published By: HashiCorp Q1-20     Published Date: Jan 17, 2020
This company builds popular software and digital experiences used by millions of people worldwide. Whether working in the creative world, watching movies and tv shows, or streaming the big game on your phone, you’ve probably used their software.
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HashiCorp Q1-20
Published By: Adobe     Published Date: Feb 14, 2020
The Adobe Document Cloud suite of services and software enhances an organization's digitization journeys as they begin to transfer traditionally paper assets and manual processes to end-to-end digital experiences. Forrester Consulting conducted two Total Economic Impact (TEI) studies on the Document Cloud Solutions of Adobe Sign and Adobe Acrobat DC to provide readers with a framework to evaluate the potential financial impact a Document Cloud investment can have on their organizations. Forrester interviewed several current Adobe clients to better understand the effect that Adobe Document Cloud has had on their organizations.
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Adobe
Published By: Adobe     Published Date: Feb 18, 2020
Adobe Document Cloud helps organizations worldwide transform document processes and deliver compelling digital experiences to engage customers, get business done faster, and compete more effectively. Seamlessly integrating into your existing enterprise systems and business applications, Document Cloud solutions include Adobe Sign and Acrobat DC, along with mobile and web applications, flexible APIs, and turn-key integrations. Document Cloud empowers departments across your organization to increase operational efficiency, reduce risks associated with human error, and create intuitive end-to-end digital experiences.
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Adobe
Published By: FICO EMEA     Published Date: Feb 24, 2020
Your consumers expect a seamless digital financing experience — can you deliver it? The way most auto lenders seek performance gains in origination is like walking around a dark room with a dim flashlight. The sightline is a few steps ahead in one direction. Select and test a new strategy. If it’s successful, roll it out. Start from there in the next round, and then take a few more steps. There’s no time for that anymore. Today’s auto finance leaders are using centralised decisioning, data, and optimised strategies as a flood lamp to illuminate a landscape of opportunities across the customer credit lifecycle — from marketing to origination and through customer management. Andrew Williams, EMEA Auto Practice Lead at FICO, answered questions about seamless digital experiences in auto finance from Mica DuBois, Portfolio Marketing for Origination. Learn More, Download Now!
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FICO EMEA
Published By: Group M_IBM Q1'20     Published Date: Feb 06, 2020
The organization pursuing digital transformation must embrace new ways to use and deploy integration technologies, so they can move quickly in a manner appropriate to the goals of multicloud, decentralization, and microservices. The integration layer must transform to allow organizations to move boldly in building new customer experiences, rather than forcing models for architecture and development that pull away from maximizing the organization's productivity. Many organizations have started embracing agile application techniques, such as microservice architecture, and are now seeing the benefits of that shift. This approach complements and accelerates an enterprise's API strategy. Businesses should also seek to use this approach to modernize their existing integration and messaging infrastructure to achieve more effective ways to manage and operate their integration services in their private or public cloud.
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Group M_IBM Q1'20
Published By: Comcast Business     Published Date: Feb 07, 2020
Financial services companies face multiple challenges that are driving the need for digital transformation (DX). For instance, online banks now represent a potentially powerful new competitor for traditional financial services companies. Also, the proliferation of mobile applications, spurred by the demands of new consumers with radically different views of how banking should be done, have added substantial complexity to how financial services are provided. This white paper explores the evolution of financial services offerings, the evolving demands of customers who expect frictionless experiences and the new requirements shaping how network infrastructure must evolve to meet these new demands.
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Comcast Business
Published By: HERE Technologies     Published Date: Jan 31, 2020
White paperbased on a recent MarTech webinar sponsored by HERE Technologies It’s no secret that consumers are more likely to buy from a company offering personalized experiences. Yet many digital marketers still don’t understand how to use location data to deliver relevant offers.POI data and historic foot traffic patterns can provide deeper insights around audiences and markets. Download the white paper to find out how location-powered innovation throughout the whole customer journey – from the seeing a personalized ad to seamlessly ordering the item online and conveniently picking it up at the nearest brick-and-mortar store location – results in a remarkable customer experience that boosts brand loyalty. Read this white paper to learn: • how to innovate around location insights to create personalized experiences. • how refined segmentation techniques can reduce waste and improve campaign ROI • how to increase customer engagement by analyzing customer behavior • howadsquare
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HERE Technologies
Published By: Spectrum Enterprise     Published Date: Aug 29, 2019
Many businesses attempting to implement digital strategies are held back by subpar Internet connectivity. Networks with insufficient bandwidth and inconsistent performance cause a wide range of problems that prevent businesses from competing effectively. Such issues can range from unsatisfying online experiences for customers to unreliable connectivity for employees to the inability to run latency-sensitive applications and share large files. In short, their networks are delivering poor value that affects nearly all areas of their businesses.
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Spectrum Enterprise
Published By: BigCommerce     Published Date: Oct 16, 2018
Businesses who have lived through the evolution of the digital age are well aware that we’ve experienced a generational shift in technology. The rise of software as a service (SaaS), cloud, mobile, big data, the Internet of Things (IoT), social media, and other technologies have disrupted industries and changed customers’ expectations. In our always-on, buy anything anywhere world, customers want their shopping experiences to be personalized, dynamic, and convenient. As a result, many businesses are trying to reinvent themselves. Success in a fast-paced economy depends on continually adapting and innovating. Companies have to move quickly to keep up; there’s no time for disjointed technologies and old systems that don’t serve the customer-obsessed mentality needed to thrive in the digital age.
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BigCommerce
Published By: Workplace by Facebook     Published Date: Dec 21, 2018
Today, people are shopping across multiple channels. There is a need for the retail industry to evolve and create great digital experiences that seamlessly blend the purchase journey. Download this info-graphic now to learn how retailers are experimenting with technology and how tools like Workplace by Facebook can help retailers innovate.
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Workplace by Facebook
Published By: Akamai Technologies     Published Date: Sep 12, 2017
The modern digital experience is very much a visual experience. It's through images that we tell our stories, market our products, impart news, and entertain — and forge an emotional connection with our customers. However, delivering today's increasingly image-rich experiences is fraught with complexity. It requires dozens of renditions to optimize an image for all the devices that customers are using, not to mention their current network connection. Without an automated system, it's a daunting task. Dynamic imaging technology is the solution.
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digital experience, imaging, imaging solution, system automation, customer experience
    
Akamai Technologies
Published By: HERE Technologies     Published Date: Dec 06, 2018
Advertisers have made great strides in understanding consumers’ digital journeys. But in order to truly map the steps of the consumer – including bridging the journeys between digital and physical worlds – you need advanced location-enabled intelligence. Find out how precise real-world geometry gives you the context you require to create personalized consumer experiences with the HERE and Location-Based Marketing Association (LBMA) white paper. HERE Technologies gives you the location context you need to make sense of your dynamic user data. Mapping consumer movements to real-world elements such as points of interest, retailers and their building shapes allows you to observe consumer journeys to within meters, and deliver more timely, accurate campaign messages.
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location data, ad tech, location targeting
    
HERE Technologies
Published By: Cisco     Published Date: Feb 23, 2016
This Technology Spotlight examines the role of digital transformation in customer engagement and omni-channel retail. It also looks at the role of Cisco's enterprise networking solution portfolio, particularly Connected Mobile Experiences (CMX) and Intelligent WAN (IWAN), in the strategically important omni-channel retail market.
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enterprise network, digital management, customer engagement, wireless
    
Cisco
Published By: Cisco     Published Date: Jun 21, 2016
This Technology Spotlight examines the role of digital transformation in customer engagement and omni-channel retail. It also looks at the role of Cisco's enterprise networking solution portfolio, particularly Connected Mobile Experiences (CMX) and Intelligent WAN (IWAN), in the strategically important omni-channel retail market.
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Cisco
Published By: Cisco     Published Date: Jul 08, 2016
This Technology Spotlight examines the role of digital transformation in customer engagement and omni-channel retail. It also looks at the role of Cisco's enterprise networking solution portfolio, particularly Connected Mobile Experiences (CMX) and Intelligent WAN (IWAN), in the strategically important omni-channel retail market.
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Cisco
Published By: SAS     Published Date: Jan 17, 2018
First, today’s digitally oriented customers expect banks to provide an ever-higher quality experience defined by speed and the flexibility to conduct business across many channels. They’ve grown accustomed to going online and transferring money between accounts, for example, and using their mobile device to make payments and check their account balance. These kinds of experiences have raised the bar in terms of customer expectations – and banks need to keep up, or risk losing customers. This is particularly true of millennial customers, as they have little regard for loyalty, which banks have traditionally relied on to build their business. Once frustrated by inconvenience, they don’t hesitate to switch banks – and thanks to the internet, this is now a fast, painless process.
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SAS
Published By: Oracle     Published Date: Sep 05, 2014
CMOs face a major dilemma: While 75% of CEOs want marketing to become more ROI-focused and attribute revenue to efforts, they’re also being tasked to innovate and lead their companies into the digital age. Read how the Oracle Marketing Cloud provides marketing leaders with data-driven solutions to unify marketing resources and empower Modern Marketing teams to deliver personalized customer experiences across each channel.
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roi, marketing, cmo, resources, modern, cloud, digital age, resources, innovate, solutions, data-driven, customer, dilemma, solution, business technology
    
Oracle
Published By: Genesys     Published Date: Nov 15, 2017
Choosing the right technology to design and orchestrate customer engagement across all digital channels and voice is key to delivering on customer expectations for effortless omnichannel experiences.
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customer experience, customer engagement, omnihannel, customer experience platform, customer journey
    
Genesys
Published By: Adobe     Published Date: Aug 30, 2017
Web content management now constitutes mission-critical software to help drive successful communications with customers. Application leaders focused on enabling effective digital experiences should use this document to help them in selecting the most appropriate vendor and solution.
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Adobe
Published By: Adobe     Published Date: Aug 30, 2017
As customer expectations evolve alongside digital capabilities and channels, it’s not enough to offer cool experiences. Now they must be cool personal experiences that anticipate the customer’s needs and desires before even she knows about them. This change requires us to think much more broadly about how we use personalization. Already brands adopting strategies and tools for personalized experience design are gaining a sustainable competitive advantage over brands that aren’t.
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Adobe
Published By: Adobe     Published Date: Nov 09, 2017
To make a great first impression, take a good look at your digital enrollment process. Because it’s more than forms. It’s the start of your customer journey. A streamlined onboarding process saves customers time and hassle. It also increases conversions, improves experiences, and reduces costs. In this report, we discuss best practices for updating your digital enrollment, including: How leaders in finance do it right Increasing engagement with mobile-optimized forms and signatures Ensuring enrollment is compliant and builds trust
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Adobe
Published By: Adobe     Published Date: Mar 27, 2018
Web content management now constitutes mission-critical software to help drive successful communications with customers. Application leaders focused on enabling effective digital experiences should use this document to help them in selecting the most appropriate vendor and solution.
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Adobe
Published By: Adobe     Published Date: Apr 23, 2018
Download our new white paper, Retail Stores of the Future, to learn how you can bring the best of online shopping to brick-and-mortar stores. You’ll see how new digital marketing technologies and strategies can be applied to in-store interactions—so you can create immersive experiences everywhere your customers go. Read the white paper now to discover: • How retailers are blending innovative technologies with traditional shopping • Four key approaches they’re using to build Stores of the Future • The interactive tools they’re employing to enrich in-store experiences
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Adobe
Published By: IBM     Published Date: Mar 28, 2018
The global electronics industry is the cornerstone of the digital economy and the Internet of Things (IoT). Electronic devices act as conduits for users’ digital experiences, which are now seamlessly enabled and updated in the cloud. The industry’s digital device success has also introduced its latest challenge: going beyond the device. Leveraging data to drive insights is key to delivering greater value. Doing so requires electronics firms to flawlessly integrate hardware, software, services and data while learning from and adapting to users. Through Digital ReinventionTM, they can combine digital approaches and data by design to drive new capabilities, changing business from the ground up
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IBM
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