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Published By: Kaseya     Published Date: Mar 12, 2015
From dealing with manual maintenance to user disruptions, Kaseya presents solutions to common IT systems management pain points in the healthcare industry.
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healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers
    
Kaseya
Published By: Kaseya     Published Date: Mar 12, 2015
The risks of irregular maintenance and non-compliance of IT and security policies are not only measured in dollars lost but in lives saved. With such a complex and critical proposition, efficiency is paramount to fulfilling the organization’s mission of providing quality, timely patient care.
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healthcare, daily operations, health record system, practice management, coding software, health statistics, prescribing systems, healthcare providers
    
Kaseya
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
The Internet of Things (IoT) is connecting our world in ways that were unimaginable 10 years ago—collecting data on everything we do and using it to streamline our daily activities. In doing so, IoT is changing the way that consumers think about service. Service organizations must be prepared to support these new customer expectations to ensure continued satisfaction to strengthen and foster loyalty. Additionally, IoT is making its way into the enterprise, especially among organizations in industries like utilities, oil and gas, medical devices, manufacturing and telecommunications. Connected devices enable more efficient processes for maintenance and repair by constantly providing information on machines’ performance, environmental conditions, and possible failures. For example, a connected washing machine in a customer’s home could automatically send out an error report to the manufacturer when it experiences a failure. This is where field service management comes in.
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oracle, service cloud, service management, customer interaction, internet of things
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
This document defines Oracle’s Customer Experience (CX) Value Equation as the strategic method to identify and measure the value of organizational CX. This model was originally documented in “CX Metrics and KPIs – September 2012.” It has received wide support, and has been the #1 searched hit and downloaded CX KPI document for 3+ years – a significant achievement in this industry – in an era where concepts are replaced daily with the latest, greatest fad. Since the original publication, I have received significant feedback that has been overwhelmingly positive, but with a request to comment on additional topics – most notably: brand impact, shared services, and Oracle’s Road to Modern. This updated paper leverages the original work, adds information around these additional topics and incorporates our continued client experience.
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oracle, service cloud, service management, customer interaction
    
Oracle Service Cloud
Published By: Oracle Service Cloud     Published Date: Mar 23, 2016
In 2015, mobile devices are becoming ubiquitous with daily life. This connection has made its way from the consumer world to the B2B world. But this is not only the case for that outside sales person or the execuitve who is on the plane next to you speaking with investors. Three-fourths of organizations in Aberdeen reseach have a mobile initiative in place specific to field service, with nearly two-thirs having that program in place for more than two years. But what does a mobile initiative mean? Is it enough to roll out the latest mobile devices for the field team? Is there a difference between a device with some bells and whistles, or toll that empowers the field with access to the insights needed to solve customer issues in real time?
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aberdeen, oracle, service cloud, mobile, business technology
    
Oracle Service Cloud
Published By: Lenovo and Intel     Published Date: Jul 19, 2019
It’s almost daily that reports emerge of another large company suffering a cybersecurity breach, resulting in severe fallout for their business.
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Lenovo and Intel
Published By: Cisco     Published Date: Jan 13, 2016
Time and technology — never enough of the former, and how to best deploy the latter — often shape the daily existence of modern B2B sales professionals. If you're looking for an additional edge in beating your quota next year, this research report will provide actionable guidance around how web conferencing solutions can help you make better, faster, and more effective connections with today’s savvy buyers.
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Cisco
Published By: Enterprise Management Associates     Published Date: Aug 25, 2015
This webinar talks about various issues organization's deal with on a daily basis and how Hadoop can offer solutions.
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ema, hadoop, big data analytics, predictive insights, data lake architecture, hadoop adoption, enterprise management, business intelligence
    
Enterprise Management Associates
Published By: IBM     Published Date: Feb 08, 2008
Unexpected disasters threaten organizations across the globe daily. Surprisingly, many businesses are not prepared for such disasters. They lack business continuity plans which can provide both proactive and reactive strategies to minimize the impact of unforeseen setbacks.
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disaster recovery, business continuity, natural disaster, infrastructure, ibm
    
IBM
Published By: IBM     Published Date: May 12, 2008
Challenges like competitive pressures, compliance activities and higher operational costs make service management more critical than ever. To keep up, IT operations must constantly improve visibility, control and automation while bridging the gaps among business, development and daily operations.
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itil, service management, governance, risk management, ibm, ibm g&rm, ibm grm
    
IBM
Published By: GFI     Published Date: Mar 25, 2008
This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software. In the space of two months, spammers have switched from image spam to using PDF, Excel and ZIP file attachments. By using these attachments to send images instead of embedding them in the body of the email message, spammers have taken the cat-and-mouse game with anti-spam software developers to a new level.
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attachment spam, filter attachment spam, image spam, pdf spam, excel spam, xls spam, stock spam, gfi
    
GFI
Published By: NexGen     Published Date: Feb 09, 2015
Data integrity and ultra-high performance dictate the success and growth of many companies. One of these companies is BridgePay Network Solutions, a recently launched and rapidly growing financial services organization that allows merchants around the world to process millions of daily credit card transactions. Due to the nature of their business, their IT team needed to strike the perfect balance between meeting regulatory-mandated data security measures with the lowest possible levels of latency and response times. As their growth accelerated, BridgePay realized the need to immediately address infrastructure shortcomings and prepare for their future growth. Download the case study now and see how BridgePay built a competitive advantage and scaled transactions by 500% in the same storage footprint using some of the most advanced and differentiated technology available today.
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vmware, bridgepay, solutions, spx, hyrbrid, flash, it management
    
NexGen
Published By: Cornerstone OnDemand     Published Date: Feb 12, 2015
In a perfect world, every employee is committed to your organization’s goals, is ready to go above and beyond in daily activities, and actively collaborates with other team members. Yet when it comes to employee engagement, there’s a big gap between perfect world scenarios—and the reality.
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cornerstone ondemand, employee engagement, leadership, development strategy, employees, high performing, operational leadership, business success
    
Cornerstone OnDemand
Published By: GoToMeeting     Published Date: Oct 08, 2013
Are you an Extreme Leader? Do you aspire to be one? The Extreme Leader doesn't just meet the existing standards; she or he defines higher ones. This handbook draws upon lessons from The Radical Leap Re-Energized by leadership expert Steve Farber, offering tips for taking your leadership to the next level.
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yankee group, pim bilderbeek, leadership, daily, handbook, productivity, communication, collaboration
    
GoToMeeting
Published By: IBM     Published Date: Aug 07, 2012
As a claims management professional, you have to deal daily with formidable - and sometimes competing - challenges: provide superior customer experience; achieve operational excellence and cost containment; and effectively manage risk. Predictive analytics can help you improve each of these three outcomes, but more importantly, it helps strike the right balance among these three objectives for each new claim received. Read this white paper from IBM to learn about applying predictive analytics to claims management, including the typical ROI achieved, how embedded analytics improves decision making, and technology components of a predictive analytics solution.
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improving, claims, management, outcomes, predictive, analytics, claims, management
    
IBM
Published By: CDW     Published Date: Feb 24, 2015
All organizations require software systems to conduct daily operations. These strategic enterprise assets are often acquired or created in isolation of each other as an organization grows, particularly for those that provide services rather than physical products. Over time, these systems become complex, overlapping and highly dependent on one another, so more effort must be expended to discover the full effects of any system change. The ability of an entity to update, replace or improve the overall capabilities of the enterprise can become severely impaired. Moreover, support and administrative costs for these critical assets inevitably grow to be a major burden. Add to all this the need to control licensing, follow the organization’s policies and ensure security for the internal network, and it becomes clear that some manner of oversight is required for the enterprise to be successful.
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sam, software asset management, strategic enterprise assets, license utilization, cloud based computing, business technology
    
CDW
Published By: Box     Published Date: Jan 16, 2015
BridgePay Network Solutions is a recently launched and rapidly growing financial services organization that allows merchants around the world to process millions of daily credit card transactions. Founded in 2011, BridgePay is a transaction gateway company that offers a full suite of payment products that enhance the security and performance of point-of-sale data as it races between merchants and banks.
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vmware, bridgepay, solutions, spx, hyrbrid, flash, it management
    
Box
Published By: Cornerstone OnDemand     Published Date: Aug 27, 2015
We believe that to be the best leader you can be, you need to be a fearless, bold, effective coach on a daily basis. Aspirational, right? The path to greatness seldom runs smoothly though, so here are a few strategies to get you started.
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management, applications, software, productivity, workflow, business technology
    
Cornerstone OnDemand
Published By: HPE Intel     Published Date: Feb 19, 2016
The rising demands for capturing and managing video surveillance data are placing new pressures on state and local governments, law enforcement agencies, and education officials. The challenges go beyond the expanding costs of equipment, storage, software and management time. Officials must also lay the right foundation to scale their capabilities, improve performance and still remain flexible in a rapidly evolving ecosystem of surveillance tools. Find out what state, local government and education IT leaders need to know, and what steps you can take to: • Improve performance and ROI on cameras-per-server for the dollars invested • Optimize and simplify the management of daily surveillance processing, including the integration of facial recognition, redaction and analysis software • Fortify reliability and dependability to reduce the risk of surveillance data retrieval failures.
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HPE Intel
Published By: Microsoft Office 365     Published Date: Mar 01, 2018
Much has been written about how to understand and work with millennials—but it's been from the perspective of forcing this group of tech-savvy and connected people into old ways of working. But consider this: by 2020, millennials will make up 50% of the workforce. Also consider: the way we work changes almost daily. That means it's time to rethink the entire conversation about working with millennials. In this eBook, learn 4 ways to motivate millennials in the workplace—and how the right technology plays a critical role.
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Microsoft Office 365
Published By: BlackLine     Published Date: Jun 15, 2016
Finance is shifting from traditional rigid and manual accounting processes to more automated, more flexible, and more agile cloud based systems. This shift is essential, because it provides the productivity benefits so that finance can focus more on reporting and analyzing financial performance. Download this eBook, “The Modern Approach to Closing the Books” to learn a new approach to the Record-to-Report processes - an approach in which automation, controls and period-end tasks are embedded within daily activities allowing for; more balanced workloads, time freed for analysis, current – not out of date – results, and Finance to better align with business operations.
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BlackLine
Published By: CrowdStrike     Published Date: May 10, 2018
One of the biggest challenges to effectively stopping breaches lies in sifting through vast amounts of data to find the proverbial “needle in the haystack” – the subtle clues that indicate an attack is imminent or underway. As modern computer systems generate billions of events daily, the amount of data to analyze can reach petabytes. Compounding the problem, the data is often unstructured, discrete and disconnected. As a result, organizations struggle to determine how individual events may be connected to signal an impending attack. In this context, detecting attacks is often difficult, and sometimes impossible. This white paper describes how CrowdStrike solved this challenge by building its own graph data model – the CrowdStrike Threat Graph? – to collect and analyze extremely large volumes of security-related data, and ultimately, to stop breaches. This revolutionary approach applies massive graph-based technologies, similar to the ones developed by Facebook and Google, to detect k
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CrowdStrike
Published By: Trend Micro SaaS     Published Date: Oct 08, 2008
According to experts at TrendLabs, spam now makes up close to 95% of all email and continues to grow. In the first three months of 2008 spam rates almost doubled over rates observed at the end of 2007 and TrendLabs predicts that average daily spam volumes will increase by 30 to 50 billion messages per day within the year.1 As spam continues to grow at dramatic rates, traditional on-premise email security products are failing to keep up. This limitation is one of the primary reasons that IDC predicts demand for hosted security solutions -also known as SaaS (Software as a Service) solutions-will grow by more than 30% annually through 2012.2 For context, the growth rate for hosted email security is projected to be more than eight times that of the traditional software email security market, and more than 60% faster than appliance-based email security solutions.
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saas, trend, trend micro, software as a service, trendlabs, email security, security, interscan messaging
    
Trend Micro SaaS
Published By: Trend Micro SaaS     Published Date: Dec 17, 2008
All businesses face a daily bombardment of email spam that consumes valuable IT staff time as well as end-user productivity. In addition, email is an attack vector for many types of security threats to businesses, including phishing, viruses, spyware, and malicious URLs. Given that all businesses are experiencing the financial pressures of a tightening world economy, coupled with the uncertainty of any near-term recovery, small and medium-sized business (SMB) managers are searching for ways to cut costs while continuing to maintain a consistent level of service and protection for their businesses.
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saas, trend, trend micro, software as a service, smb, spyware, hacker, trendlabs
    
Trend Micro SaaS
Published By: EMC Backup & Recovery Solutions     Published Date: Oct 16, 2009
This data sheet describes how EMC Avamar backup and recovery software provides fast, efficient data protection for VMware environments. It explains Avamar support for deduplicated guest- and image-level daily full backups; and flexible Avamar server deployment options.
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emc, data domain, efficiency, api, vmware, server consolidation, servers, data integrity
    
EMC Backup & Recovery Solutions
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