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Published By: CDW     Published Date: Sep 15, 2014
WHEN IT COMES TO DATA CENTER OPTIMIZATION, IT’S NOT JUST WHAT YOU KNOW. IT’S WHO YOU KNOW. That’s why we partner with leading vendors like EMC. They offer a wide range of devices for primary storage, archiving, backup, recovery and data center management. And with years of experience in EMC deployments, CDW has the experts and the expertise to make them work for you. Together, we give our customers access to the latest technologies that help optimize their data centers to keep their organizations running smoothly.
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data, optimization, experts, backup, recovery, technologies, organizations, vendor, experience, deployment, management, storage, archiving, technologies, recovery, data management
    
CDW
Published By: Bridgeline Digital     Published Date: Nov 20, 2013
iAPPS Content Manager is the premier business marketing solution to drive Digital Engagement in the CMS marketplace. iAPPS Content Manager allows businesses to personalize their online interactions with customers in an increasingly digital world. The solution combines business purpose and end-user context to attract customers, deliver compelling content, and optimize conversion rates.
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Bridgeline Digital
Published By: Sage     Published Date: Jan 15, 2013
In this buyer's guide, you'll find all of the information that we've learned from our many successful Sage HRMS customers, structured as useful information that you need to know.
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human resources, payroll software, payroll solutions, hrms solution, human resources management solution
    
Sage
Published By: Sage     Published Date: Aug 19, 2014
Social media is making a huge impact on the way we use the Internet, communicate with friends and family, network with business colleagues, gather information, and make decisions. In business, social media can provide unique opportunities to promote products and services, find and recruit talented employees, and deliver an interactive customer experience. But there are also risks, such as the potential to damage the company’s reputation and brand, lose intellectual property, or invite lawsuits by employees, job applicants, or customers. From an HR perspective, it can be hard to tell if social media is your friend or your foe. This white paper discusses how HR can use social media and how it can go wrong.
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sage, social media, human resources, recruit, risk, intellectual property
    
Sage
Published By: Genesys     Published Date: Jun 07, 2013
Transforming Customer Experience in the New Digital World. Create a holistic digital customer service solution that impacts customer experience along with top and bottom line numbers.
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custom service solutions, customers, experience, digital, voice channel, networking, business technology, telecom
    
Genesys
Published By: Silverpop     Published Date: Feb 04, 2013
Tips for building revenue-enhancing lead and customer scoring models.
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data, scoring, leads, prospects, sales, customers, sales process
    
Silverpop
Published By: Silverpop     Published Date: Feb 04, 2013
Tips and strategies from Silverpop thought leaders and resident marketers, as well as our partners and customers.
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engagement, testing, optimization, email marketing, best practices
    
Silverpop
Published By: Jive     Published Date: Apr 10, 2013
How To Turn Customers Into An Extension Of Your Support Team, Cut Costs And Drive Satisfaction
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jive, customer service, cut support costs, customers
    
Jive
Published By: Jive     Published Date: Jun 28, 2013
Let's get real. Social business isn't just about connecting employees and customers to "collaborate better" wherever they are, from whatever device.
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jive, jive software, social intranet, ebook, mckinsey global institute, it management
    
Jive
Published By: Arbor     Published Date: Sep 20, 2013
Today’s hosting provider can increase revenue by capitalizing on the growing demand of business customers for hosted online operations—provided, of course, that it can safeguard these critical operations against DDoS-related outages. Using the simple, step-by-step approach described in this paper, providers can model the financial impact of a DDoS attack on their operations and calculate the ROI of an effective DDoS defense solution.
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distributed denial of services, defense solutions, security, financial management, ddos attacks, ddos protection, ddos defense system, ddos protection solutions, roi
    
Arbor
Published By: HireRight     Published Date: May 01, 2013
There are a number of reasons why shrewd staffing agencies run background checks on potential employees before inviting them in to their business and, in turn, into their customers’ businesses. Background screening may be required by law for certain placements and industries, or, the customer may require screening. In all instances, failure to properly screen employees can have serious business and financial consequences. This industry brief outlines the risks that can arise from bad hires and how careful background screening can help mitigate those risks.
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staffing, hireright, human resources, hr department, clients, potential employees, human resource technology
    
HireRight
Published By: HireRight     Published Date: May 01, 2013
Franchise owners have the benefit of brand recognition and a proven business model and plan. It is up to you, as a franchisee, to make your location successful and this success lies heavily on the staff you hire. Background screening may be required by law for certain franchise employees, depending upon the nature of the business. In all instances, failure to properly screen employees can have serious business and financial consequences. This industry brief outlines the risks that arise from bad hires and how careful background screening can help mitigate those risks.
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hireright, human resources, hr department, investments, properly screen employees, franchise owners, human resource technology
    
HireRight
Published By: HireRight     Published Date: May 01, 2013
A person’s home is their castle, and no one would willingly welcome in a dangerous criminal. If you offer in-home services, your customers trust you to send someone that is not a threat to their family or personal property. If you fail to do so, there can be serious business , financial and even legal consequences. This industry brief outlines the risks that arise from bad hires and how careful background screening can help mitigate those risks.
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field employees, screening, hireright, human resources, in home services screening, human resource technology
    
HireRight
Published By: HP and Intel ®     Published Date: May 06, 2013
This IDC white paper describes the challenges associated with managing the growing complexity of IT infrastructures, with a focus on support services for the enterprise. It highlights the important role of support services in maximizing system performance and minimizing downtime. The paper also examines the HP Insight Online, HP Insight Remote Support, and HP Proactive Care service offerings, specifically for HP ProLiant Gen8 servers featuring Intel Xeon technologies — including an analysis of the return on investment (ROI) from these programs for existing HP customers.
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it infrastructure, roi, enterprise, performance management, downtime, remote support, support, business technology
    
HP and Intel ®
Published By: Salesforce.com     Published Date: Jun 17, 2013
The Sales Cloud gives you everything you need to connect with customers—from complete, up-to-date account information to social insights, all in once place. Learn how.
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customer relationship management, crm, technology, value matrix, support sales, marketing, customer service, crm solutions, social insight, business environment, it management, knowledge management, enterprise applications, business technology
    
Salesforce.com
Published By: SocialChorus     Published Date: Mar 28, 2014
Employee advocates are your brand’s best resource to expand existing marketing programs. In fact, content shared by employees on social networks receives 8x the engagement of content on a brand’s own channel. By powering employees to experience, create and share authentic content, brands can increase social engagement, reach new customers, and drive more web traffic. Hear DeShelia Spann, Digital Marketing Strategist at Eaton, share how Eaton is mobilizing their employees to promote marketing initiatives and share brand content.
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socialchorus, employee advocate channel, marketing, branding, marketing strategy, marketing programs, social networking, social engagement, customer engagement, content syndication, employee advocacy, social workforce
    
SocialChorus
Published By: IBM     Published Date: Sep 27, 2013
Buy-and-hold strategies can actually add costs to the datacenter, as systems age in place. Not only do hardware maintenance and software maintenance fees rise, over time – but the aging of applications also costs the organization money. Investing in a transition from POWER5 to POWER7 resulted in a return on investment (ROI) of more than 150 percent over three years.An insightful and and compelling discussion by IDC that reviews the primary reason for maintaining current systems -- Return on Investment. IDC studied IBM Power Systems sites that remained on the POWER5 platform long after its initial introduction in 2004. When comparisons to the succeeding generation of POWER7 are made, customers have found that the increase in scalability and performance of POWER7 systems, combined with a reduction in server "footprint" size and overall electrical requirements, resulted in significant reductions in ongoing costs, or opex, per 100 end users supported.
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IBM
Published By: IBM     Published Date: Sep 27, 2013
ITIC asserts that IBM’s latest Linux-only Power Systems offer current and prospective Big Blue customers high performance and reliability for physical and virtualized environments at an extremely aggressive price point.
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itic, ibm, powerlinux, servers, powerlinux servers, big blue customers, servers, virtualization, business technology
    
IBM
Published By: IBM     Published Date: Sep 27, 2013
Customers require flexible, agile and easy to consume IT solutions to succeed in business. With those requirements in mind, IBM recently announced PureSystems. Harvard Research Group (HRG) has taken a closer look at PureSystems and and how it compares to Cisco UCS.
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ibm, ibm puresystems, it services, expert integrated systems, it solutions, software, hardware, networking, security, data management, servers, operating system, infrastructure, ibm puresystems, storage, business technology
    
IBM
Published By: IBM     Published Date: Sep 30, 2013
IBM conducted more than 1,700 in-depth, face-to-face interviews with CEOs, general managers and senior public sector leaders from around the globe. Our newest CEO Study, the largest of its type ever undertaken, is the latest in the IBM C-suite Study Series. It explores how CEOs are responding to the complexity of increasingly interconnected organizations, markets, societies and governments – what we call the connected economy. Three themes emerged. Today's CEOs must: - Empower employees through values - Engage customers as individuals - Amplify innovation with partnerships Register now to access the insights that can help you lead more effectively through impactful connections with your employees, customers and partners.
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global chief executive officer, leadership, technology, connectedness, customer insights, connections, ceos, business strategy, knowledge management, business technology
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
In today’s mobile, connected era, customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way that they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Can your insurance company meet the challenge?
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smarter process approach, agility, business process management, bpm, insurance, case management, operational decision management, analytics, process automation
    
IBM
Published By: IBM     Published Date: Nov 05, 2013
We live in an era in which customers expect perfection from their service providers. With competitors only a click (or tap) away, companies have a strong incentive to deliver flawless operations. Online retailers have “set a high bar” in the way they engage customers throughout the entire sales process—not just during the commercial transaction, but before, during and after the transaction. Your operations must be seamless, because individuals enjoy an interconnected and ubiquitous experience. And your operations must be insightful, because every personal and professional interaction is targeted and relevant. A Smarter Process approach helps you to reinvent business operations in the era of the customer.
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business operations, business process management, bpm, process automation, healthcare, smarter process, life sciences, health plan, payer claims management, compliance management
    
IBM
Published By: Amazon Web Services, Inc     Published Date: Sep 19, 2013
Amazon Web Services (AWS) provides a secure and dependable environment for deploying Microsoft Exchange Server 2010. Customers can use their existing Windows Server applications licenses, such as MS Exchange or SharePoint, on AWS without paying additional licensing fees. Take advantage of the pay-as-you-go-pricing, scalability, and data integrity of the AWS Cloud to run your Exchange Server workloads today. Download the Planning and Implementation Guide to learn more.
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aws exchange, microsoft exchange, micrsoft exchange server, microsoft exchange download, microsoft exchange server download, ms exchange, ms exchange server, ms exchange download, ms exchange server download, exchange server, cloud computing, web services, exchange services, web service management, platforms, server applications, it management, business technology
    
Amazon Web Services, Inc
Published By: Salesforce.com     Published Date: Oct 14, 2013
Register for a Dreamforce Free Keynote and Expo Pass and learn first-hand how to connect with your customers in a whole new way. Hear about the future of cloud computing from thought leaders Get hands on with 1,000+ cloud solutions Network with thousands of innovators from every industry, at the world’s largest tech event
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keynote, expo, dreamforce, force.com, salesforce.com, best practices, future of cloud computing, crm, cloud solutions, business technology, data center
    
Salesforce.com
Published By: Salesforce.com     Published Date: Oct 22, 2013
Register for a Dreamforce Free Keynote and Expo Pass and learn first-hand how to connect with your customers in a whole new way. Hear about the future of cloud computing from thought leaders Get hands on with 1,000+ cloud solutions Network with thousands of innovators from every industry, at the world’s largest tech event
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keynote, expo, dreamforce, force.com, salesforce.com, best practices, future of cloud computing, crm, cloud solutions, business technology, data center
    
Salesforce.com
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