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Published By: Veeam APAC     Published Date: Apr 26, 2020
Enterprise-grade companies used SAP HANA worldwide, SAP HANA is the application directly related to customers core business functionality.It’s mission critical for the companies to have proper disaster recovery strategy for the SAP HANA, in case of any disaster they can restore SAP HANA services and application with less efforts.Veeam well known as Hyper-Availability Platform to simplify the backup and recovery of virtual, physical and cloud workload and provides availability to all mission critical applications.To know more about SAP HANA backup & recovery please read the blog.
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Veeam APAC
Published By: Veeam APAC     Published Date: Apr 26, 2020
"More and more companies come to understand that server virtualization is the way for modern data safety. VMware is still the market leader and many Veeam® customers use VMware vSphere as their preferred virtualization platform. But, backup of virtual machines on vSphere is only one part of service Availability. Backup is the foundation for restores, so it is essential to have backups always available with the required speed. This white paper discusses best practices with Veeam Backup & Replication™ and VMware vSphere, such as: - Planning your data restore in advanceKeeping track of your data backup software updates and keeping your backup tools up-to-date - Integrating storage based snapshots into your Availability concept - And much more!"
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Veeam APAC
Published By: F5 Networks Singapore Pte Ltd     Published Date: Mar 04, 2020
In today’s information-flooded business world, access to sufficient data isn’t a problem. But we often struggle with a different challenge—inefficient data. Data and analytics are increasingly important tools that help us decide where to invest and develop. They are a critical means of measuring the success of current strategies, justifying decisions, and building confidence in plans for growth. Engagement with customers is what matters, and that engagement is often measured in clicks. We track where site visitors are coming from, how many pages they visit, whether they click on ads and banners, and how long they ultimately choose to interact with our site or service. Without this information, we’d be making decisions in the dark. The hidden ROI of an advanced WAF solution: - Advanced security solutions can help you manage the explosion of bot traffic, while cutting costs and improving overall business outcomes – finding ROI in the automation age. - Eliminating bot traffic results i
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 19, 2020
A top 3 Money Transfer service, with over $5 billion in annual revenue, serves customers in over 100 countries. They have hundreds of thousands of agents, millions of clients, and move over $200 billion in principal per year. They faced several challenges that neither they nor their existing vendors were able to resolve. Find out how the global money transfer service partnered with Shape Security and saved $786K in the first month.
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F5 Networks Singapore Pte Ltd
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 19, 2020
A Fortune 500 retailer, manages a gift card program with a stored value of over $5B. Cybercriminals targeted the program, stealing tens of millions of dollars from the company and its customers. Attackers used credentials spilled from other website breaches to hijack customer accounts and steal funds from gift cards. Traditional defenses, like web application firewalls, intrusion detection and prevention services, and fraud analytics, failed to prevent these ongoing automated attacks. Find out how Shape Security helped to eliminate $10s of millions in fraudulent transactions and chargeback fees.
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F5 Networks Singapore Pte Ltd
Published By: Rackspace     Published Date: May 11, 2020
Most IT organisations have adopted a ‘Cloud First’ policy to exploit recent changes in the IT service sector and align more effectively with the needs of their business customers. However, the journey to Cloud is not simple. It requires a fundamental change in enterprise architecture, service contracts, internal processes and most of all culture and skills. Adopting an effective ‘Cloud First’ regime requires changes in governance that will help the IT organisation and its business partners to better achieve their mutual goals. These cover core elements such as cost and performance management; compliance and security; standards and frameworks; integration of applications and data; training and reskilling; and minimising business risk. This report sets out the range of exciting new goals that cloud enables – both within the IT organisation and those of its business partners, the principles of effective cloud governance, and the best ways to contract for cloud services.
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Rackspace
Published By: Schneider Electric     Published Date: May 20, 2020
Focus on the needs of your readers. This can be effectively accomplished by leading with the problems your solution overcomes, rather than the actual solution itself. This might seem counterintuitive, but it really is just the opposite. By focusing on the pain points experienced by the reader and talking about the problems caused by those pain points, you are establishing credibility with the reader and simultaneously filtering out unqualified customers Electrical equipment in a facility powers all operations. The more robust your facility electrical systems, the better you can ensure the successful operation of a plant, commercial building, service center, etc. The white paper, Ten Common Risks to Address When Managing Commercial and Industrial Electrical Systems, explores 10 commonly overlooked risks to electrical systems and provides expert recommendations for bolstering system reliability. Some common risks include: Risk # 1: Design inadequacies. When the electrical network desi
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Schneider Electric
Published By: FICO - APAC     Published Date: Apr 22, 2020
This IDC study presents a vendor assessment of worldwide know-your-customer (KYC) technology providers using the IDC MarketScape model. The technology vendors provided : • An in-depth assessment of their current capabilities and strategies • Their reference clients were interviewed to assess the vendor's ability to meet the financial institution's (FI's) strategic needs and current requirements. For the purposes of this study, IDC defines KYC as inclusive of complete customer onboarding including customer identification, customer due diligence (CDD) (including beneficial owner), enhanced customer due diligence, watchlist/sanction screening, and ongoing customer risk-based assessments. Find Out why FICO Tonbeller leads the pack.
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FICO - APAC
Published By: ServiceNow     Published Date: Jan 29, 2020
A well-executed AIOps strategy can help deliver high-performance business outcomes through agility and speed to innovation. With IT Operations struggling with increasing service complexity and rising customer expectations, businesses are challenged to automate processes and drive faster time to resolution. AIOps can lead to service ticket reduction, faster mean time to repair (MTTR) and service availability improvement, all which optimize operational processes.
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ServiceNow
Published By: F5 Networks Singapore Pte Ltd     Published Date: May 20, 2020
At F5, code is at the center of our technology vision, and we believe that it keeps us connected in the digital age and drives innovation. Code disrupts industries. And the success of digital transformation initiatives depend on modernizing legacy app architectures so that they provide visibility and security into code-to-customer pathways. At the two-hour live virtual summit, we are bringing together experts from across the application path and will focus on Cloud, Automation & Microservices and Security. You will gain insights into: How to secure applications built in a multi-cloud, microservices architecture. How to simplify and secure application development and ensure continuous integration and continuous delivery. The criticality of SRE principles. How to lower the cost and complexity across the entire application lifecycle, from development to delivery to customers. How DevOps, SecOps and NetOps can collaborate more efficiently in a microservices environment to improve time-t
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F5 Networks Singapore Pte Ltd
Published By: IBS Software     Published Date: Apr 08, 2020
Cancellations, delays, diversions – commercial aviation moves to the constant beat of irregular operations (IROPS) and other disruptions. Each yeah the cost of disruption to airlines and their customers runs into an estimated $60 billion. IROPS pose a constant challenge to profits and maintaining customer satisfaction. Survival amid these challenges requires the right technology and effective communication between personnel. With this white paper, IBS Software aims to create inroads to bridge this disconnect between supporting IT systems and the reality of dealing with IROPS. We examine the impact of disruption across operations and the services provided to passengers and transported cargo and propose an integrated solution to aid the execution of successful contingency plans supporting both airlines and their customers.
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IBS Software
Published By: Workday     Published Date: Jan 31, 2020
Customer expectations and market volatility are making it difficult for professional services organizations to deliver on time and under budget. Yet, best-in-class companies still manage to work efficiently and improve profitability. This report from Aberdeen discusses how professional services automation helps companies to manage new requests more eddiciently, forecast and plan demand and increase visibility into resources.
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Workday
Published By: NLP Logix LLC     Published Date: Apr 20, 2020
“Data Science is a Team Sport.” That is what we have known at NLP Logix for almost a decade. During that time, our team of experienced software engineers, mathematicians and statisticians and machine learning engineers have seen the effects major disruptions have had on the thousands of machine learning models we have fit and deployed for our almost 50 customers. We have seen the effects of the H1N1 virus (swine flu), Zika Virus, hurricanes, oil price shocks, wars and other disruptions have had on the staffing, healthcare, fitness, financial services and myriad of other industries our customers serve.
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NLP Logix LLC
Published By: Velaro     Published Date: Jun 11, 2014
Live Chat software can help you to increase online sales conversions and customer service productivity - if you use it correctly. To maximize your live chat ROI it's important to select the right live chat vendor. This PDF provides some essential tips that you should consider in making the best selection.
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Velaro
Published By: ASG Software Solutions     Published Date: Aug 09, 2008
ITIL provides a framework of customizable best practice initiatives that help organizations consistently deliver high-quality IT services. Effective ITIL implementation adds value to the IT infrastructure and improves business and service delivery.
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asg, cmdb, bsm, itil, configuration management, metadata, metacmdb, lob
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Jul 27, 2009
To meet the challenges of intense competition and increasing customer demands, companies must tightly align their IT service management with business issues and priorities. This paper outlines the maturity steps involved in the progression towards proactive Business Service Management (BSM) and explains how ASG's metaCMDB helps secure its seamless adoption.
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asg, cmdb, bsm, itil, bsm, metacmdb, configuration management, metadata
    
ASG Software Solutions
Published By: ASG Software Solutions     Published Date: Apr 02, 2008
Business Service Management (BSM) is of growing importance in the IT world. By managing IT systems according to the business services they support - like order entry, online sales, shipping, or customer service - IT is able to deliver on real business goals like providing competitive advantage, improving customer satisfaction, driving revenue growth, and increasing shareholder value.
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asg, cmdb, bsm, itil, bsm, bsp, metacmdb, configuration management
    
ASG Software Solutions
Published By: Information Builders     Published Date: Sep 24, 2008
Business Intelligence helps retailers, warehouse staff, customer services agents, and your value chain realize new innovations, improve margins, and propel profits to new heights. Learn how Ace Hardware, Food Lion, and others leverage our software.
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information builders, infobuilders, business intelligence, soa, roi, crm, marketing value
    
Information Builders
Published By: Freshdesk Inc.     Published Date: Dec 26, 2011
How a leading player in the Airlines Communications Industry scaled up their customer support to meet an increasing product line and customer base.
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customer service, help desk software
    
Freshdesk Inc.
Published By: Verisign     Published Date: May 31, 2017
Verisign has a unique view into distributed denial of service (DDos) attack trends, including attack statistics, behavioral trends and future outlook. The below data contains observations and insights about attack frequency and size derived from mitigations enacted on behalf of customers of Verisign DDoS Protection Services from January through March 2017.
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Verisign
Published By: Cisco EMEA     Published Date: Jun 19, 2019
The EU’s General Data Protection Regulation (GDPR) became enforceable on May 25, 2018, and privacy laws and regulations around the globe continue to evolve and expand. Most organizations have invested, and continue to invest, in people, processes, technology, and policies to meet customer privacy requirements and avoid significant fines and other penalties. In addition, data breaches continue to expose the personal information of millions of people, and organizations are concerned about the products they buy, services they use, people they employ, and with whom they partner and do business with generally.
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Cisco EMEA
Published By: Dell APAC - EMC     Published Date: Feb 20, 2020
"IT Transforms Employee Experience Gone are the days when IT operated in a dark, back-office environment, where they had little to no impact on the business or the employees they serve. IT leaders now see themselves as fundamental pillars of the business, moving from simple IT operation to the more complex IT orchestration, where they are actively serving business needs. Whether that need is to improve employee productivity or enhance customer experience, IT is at the forefront. When it comes to enabling employees with new devices, IT leaders are embracing new, innovative strategies for device deployment to increase automation, improve self- service, and enhance their capacity for innovation. The best part? The technology and processes involved with this change are now mature enough to support this shift. If your organization is considering changing its device deployment strategy in the next five years, it’s time to revise that timeline, because the change is now necessary."
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Dell APAC - EMC
Published By: Dell APAC     Published Date: May 29, 2019
Digital transformation (DX) is reaching a macroeconomic scale. DX business objectives are balanced between tactical and strategic objectives and range from improvement in operational efficiencies and customer satisfaction to increasing existing product revenue to improving profit margins to launching new digital revenue streams. Successful DX relies on utilizing data for services as well as converting data into actionable insights. This reliance on data is contributing to a new digital era. 3rd Platform (cloud, social, mobile, and Big Data) computing is the underpinning of DX worldwide. It enables collection of a vast breadth of data sets and delivers the agility and efficiency needed to accelerate DX
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
Digital transformation (DX) is reaching a macroeconomic scale. DX business objectives are balanced between tactical and strategic objectives and range from improvement in operational efficiencies and customer satisfaction to increasing existing product revenue to improving profit margins to launching new digital revenue streams. Successful DX relies on utilizing data for services as well as converting data into actionable insights. This reliance on data is contributing to a new digital era. 3rd Platform (cloud, social, mobile, and Big Data) computing is the underpinning of DX worldwide. It enables collection of a vast breadth of data sets and delivers the agility and efficiency needed to accelerate DX
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Dell APAC
Published By: Dell APAC     Published Date: May 30, 2019
Digital transformation (DX) is reaching a macroeconomic scale. DX business objectives are balanced between tactical and strategic objectives and range from improvement in operational efficiencies and customer satisfaction to increasing existing product revenue to improving profit margins to launching new digital revenue streams. Successful DX relies on utilizing data for services as well as converting data into actionable insights. This reliance on data is contributing to a new digital era. 3rd Platform (cloud, social, mobile, and Big Data) computing is the underpinning of DX worldwide. It enables collection of a vast breadth of data sets and delivers the agility and efficiency needed to accelerate DX
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Dell APAC
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