contact center platforms

Results 1 - 5 of 5Sort Results By: Published Date | Title | Company Name
Published By: Genesys     Published Date: Jun 07, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : 
genesys, ovum report, technology infrastructure, technology infrastructure deployment, contact centers, contact center platforms, cloud
    
Genesys
Published By: Genesys     Published Date: May 10, 2016
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : 
call center, cloud call center, cloud contact center, ovum, genesys, cloud, ownership, contact center
    
Genesys
Published By: Genesys     Published Date: Jul 24, 2017
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important.
Tags : 
cloud contact center platform, cloud application, cloud 2.0 model, platform, software
    
Genesys
Published By: Genesys     Published Date: Nov 08, 2017
Everyone says they’re “in the cloud,” but most technology leaders would agree that not all clouds are created equal. When evaluating a cloud contact center solution for your business, it’s important to understand the difference between a true Cloud 2.0 application and traditional software, including which features to look for and why those features are important.
Tags : 
cloud contact center platform, cloud application, cloud 2, 0 model, microservices
    
Genesys
Published By: Genesys     Published Date: Jul 19, 2017
A Look at the Five-Year Cost Comparisons for Technology Infrastructure Deployment
Tags : 
genesys, contact center infrastructure, cci, contact center engagement, cec
    
Genesys
Search      

Add Research

Get your company's research in the hands of targeted business professionals.