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Published By: HP Service Management     Published Date: Sep 04, 2008
Today, 84% of IT organizations view automation as a top investment priority for delivering on business outcomes.  Explore key priorities and trends based on IDC’s global survey of 164 IT professionals, including the role of automation across “IT silos” and virtualization, cost efficiencies and process standardization, and market maturity.  Read this new IDC survey to learn more.
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communications, network and service management, software, infrastructure software, system management software, hp sm, hpsm, service management
    
HP Service Management
Published By: YouSendIt     Published Date: Nov 21, 2008
In this datasheet, discover how it’s now possible to send large files in a way that’s safer and more affordable than FTP, courier services, and email attachments.  Learn how to beat the security challenges that come with global collaboration and data sharing; avoid crippling data transfer problems like partial file delivery or network delays; and know where your file is every step of the way, from sendoff to final destination. Download your copy now.
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cost of ownership, total cost of ownership, tco, authentication, authorization, encryption, file transfer, content delivery
    
YouSendIt
Published By: YouSendIt     Published Date: Dec 02, 2008
Discover why sending large e-mail attachments and other digital files is becoming increasingly problematic.  Download this informative data sheet now to learn how FTP flaws can result in exposure; why large email attachments aren’t getting through; risks of delivering files via CD-ROM; and how new digital delivery developments make it possible to send large files, fast and securely.
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file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality
    
YouSendIt
Published By: YouSendIt, Inc.     Published Date: Nov 21, 2008
In this datasheet, discover how it’s now possible to send large files in a way that’s safer and more affordable than FTP, courier services, and email attachments.  Learn how to beat the security challenges that come with global collaboration and data sharing; avoid crippling data transfer problems like partial file delivery or network delays; and know where your file is every step of the way, from sendoff to final destination. Download your copy now.
Tags : 
cost of ownership, total cost of ownership, tco, authentication, authorization, encryption, file transfer, content delivery
    
YouSendIt, Inc.
Published By: YouSendIt, Inc.     Published Date: Dec 02, 2008
Discover why sending large e-mail attachments and other digital files is becoming increasingly problematic.  Download this informative data sheet now to learn how FTP flaws can result in exposure; why large email attachments aren’t getting through; risks of delivering files via CD-ROM; and how new digital delivery developments make it possible to send large files, fast and securely.
Tags : 
file transfer, content delivery, digital content delivery, attachment, email, ftp, security, confidentiality
    
YouSendIt, Inc.
Published By: Microsoft Office     Published Date: Nov 24, 2008
To address the needs of customers as well as emerging workplace trends,  Microsoft focused the design of Microsoft Office Professional Plus 2007 around four key goals. They are: working more efficiently with better results, collaborating with others across boundaries, making better use of information, and streamlining processes and controlling content. These goals correspond to long-term investment areas that Microsoft began with Microsoft Office 2003 and continues to focus on today.
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microsoft office outlook® 2007, microsoft office infopath® 2007, microsoft office open xml formats, microsoft office excel® 2007, enterprise applications
    
Microsoft Office
Published By: LockLizard     Published Date: Dec 08, 2008
This paper covers why encryption is not enough to protect your electronic documents and why other factors such as the implementation of a DRM (digital rights management) system are equally important for document protection.  It covers key management, enforcing time limitations, and other methods of document control.
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digital rights management, locklizard, key management, time limitations enforcement, security, it management, knowledge management, enterprise applications
    
LockLizard
Published By: LockLizard     Published Date: Dec 08, 2008
In any enterprise there is information that has to be kept secret, but must be distributed, and therefore has to be identified with any recipient in the event that it is ‘leaked.’  This white paper addresses two examples of this requirement (boardroom secrets and mergers and acquisitions), and shows how to identify solutions that meet business needs for document protection and secure file sharing.
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drm solutions, locklizard, document protection, secure file sharing, security
    
LockLizard
Published By: LockLizard     Published Date: Dec 08, 2008
This white paper describes the differences between information, IPR and trade secrets, and where these might apply. 
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ipr/drm protection, locklizard, drm controls, digital rights management, security
    
LockLizard
Published By: LockLizard     Published Date: Dec 08, 2008
This paper covers the development of PDF security from simple password protection mechanisms to access controls and DRM.  It discusses lifecycle management, PKI and digital certificates, PDF password security, PDF encryption, PDF DRM, Adobe livecycle / policy server, PDF control, and third party systems and standards for protecting PDF files. Normal 0 false false false EN-US X-NONE X-NONE
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pdf security, pdf passwords, pdf drm, adobe pdf security, security
    
LockLizard
Published By: LockLizard     Published Date: Dec 08, 2008
This paper explains what components make up a document security solution and which one is right for you.  It covers the use of encryption, copy protection, digital rights management and document collaboration as the methods available to protect information.
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locklizard, document security, encryption, copy protection, digital rights management, document collaboration, security
    
LockLizard
Published By: LockLizard     Published Date: Dec 09, 2008
NetMasterClass, as with all advanced elearning providers, have to be able to offer their training courses at any time with total availability – across the Internet.  NetMasterClass have made a significant investment in the development of proprietary training methods and techniques and have already experienced having their IPR stolen and made publicly available.
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locklizard, netmasterclass, elearning, security, drm, return on investment, elearning security, protect
    
LockLizard
Published By: Catapult.     Published Date: Apr 23, 2009
As a software provider for a product information management solution, we were experiencing a myriad of problems supporting and servicing our on premise application – too many versions to maintain, test, install and upgrade. It was becoming increasingly difficult to support our existing customers, let alone sell to new customers.  The following information is a compilation of our research.
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saas, software-as-a-setvice, on-demand, catapult, on-premise application, management solution, vpn, version lock‐in
    
Catapult.
Published By: IBM Corporation     Published Date: Jun 28, 2011
Managing a mixed platform and vendor IT environment presents many challenges. The problems escalate with the number of different tools used to manage the infrastructure. Customers are looking to reduce the number and variety of management tools they must use. One early adopter of IBM's ITCAM for Microsoft Applications shares the lessons learned from that experience and comments on the benefits of the latest version.
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enterprise monitoring, service management, tivoli, itcam, netcool, business service, composite application, soa governance
    
IBM Corporation
Published By: IBM     Published Date: Jul 11, 2012
This paper discusses the challenges of managing applications in highly dynamic IT environments such as public and private Clouds. Modern enterprise applications are engineered for agility and are frequently deployed over flexible IT infrastructures.
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modern applications, architectures, infrastructure, cloud, dynamic it, web traffic, scalability, reliability
    
IBM
Published By: IBM     Published Date: May 22, 2013
In today's business environment, organizations of all sizes are struggling to maintain the advanced IT capabilities they need to be competitive while reining in cost and complexity. Shifting to off-premise hosted models, such as software-as-a-service (SaaS) and business process outsourcing, is a common activity undertaken to manage costs. One of the main challenges businesses face in adopting cloud and SaaS delivery models is the task of synchronizing data and integrating the multitude of systems already in datacenters with new cloud-based applications, not to mention within the cloud itself. Traditionally, this required organizations to leverage existing tools as well as custom development. This white paper looks at how two enterprises encountered problems with cloud integration and adopted IBM WebSphere Cast Iron to solve their immediate problems and extend use more broadly across their organizations.
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saas, ibm, ibm websphere, websphere, cloud computing
    
IBM
Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester examined multiple Click to Call deployments in order to quantify ROI, determine conversion rates and understand the impact on customer experience across channels.  Read the analyst perspective and see how eStara Click to Call can change your business.
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estara, click to call, financial services, retail industries, roi, voip
    
Art Technology Group, Inc
Published By: Art Technology Group, Inc     Published Date: Jan 22, 2009
Forrester Research identified click to call technology as one of the "Twelve Technologies That Will Transform Online Retail". Online buyers seek to move between phone and Internet channels in a single unbroken session, merging the best of both worlds: the immediacy and human touch of the phone, with the ease and convenience of the Internet.  Read More.
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estara, click to call, online retail, online transactions, e-commerce
    
Art Technology Group, Inc
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In this economic climate, no one can afford to lose a customer. Rather than halting spending, smart customer service executives will use this economic downturn as an opportunity to regroup and reprioritize. What should they focus on?
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art technology group, importance of customer service, necessity of customer service, customer retention, proactive chat, agent-customer co-browsing, online customer communities, unified communications
    
Art Technology Group, Inc
Published By: Art Technology Group, Inc     Published Date: Feb 02, 2009
Written by: Forrester Research and Sponsored by:  Art Technology Group, Inc. In 2008, contextual, task-related help means more than a toll-free number on a booking page or a FAQ section on your Web site. It means being more relevant and personal and helping travelers in the channel they prefer immediately so they aren't driven to other channels - or worse, a competitor's site.
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art technology group, travel ebusiness, interactive support, call center help, customer support, online chat, gen x, gen y
    
Art Technology Group, Inc
Published By: Vision Critical     Published Date: Jun 23, 2009
Roxy, global designer, producer and distributor of clothing and accessories, needed a way to connect with teenage girls on an ongoing basis to help produce, design and advertise their clothes.  Roxy decided to find style mavens – girls who are the trend setters among their peers – and instead of doing ad-hoc focus groups of 20-30, they created an online community of over 900 girls.
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roxy, online community, customer voice, customer data, crm, cost savings, vision critical, marketing research
    
Vision Critical
Published By: IBM     Published Date: Feb 18, 2009
Let’s face it, DBAs have a tough job.  DBAs must manage a complex set of tasks including ensuring high performance and availability, maintaining business critical production applications and managing changes. 
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: ibm integrated data management, dbas, performance monitoring, data management tools, data retention, data growth, enterprise applications, data management
    
IBM
Published By: IBM     Published Date: Jul 23, 2009
Download this white paper and find out  how technological advances are enabling collaboration to extend across the enterprise and through outsourced resources with globally distributed development. (GDD)  Learn how GDD is enabling companies to expand their operations on a  worldwide basis, cost and skills arbitrage, and reduced time to market.
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ibm, ibm telelogic, global collaboration, global distributed development (gdd), wide area network (wan), application lifecycle management (alm), lan, software configuration management
    
IBM
Published By: Oco, Inc.     Published Date: Nov 12, 2008
Many companies have business intelligence (BI) tools and infrastructure that serve their business’ needs; however, certain functional departments, business units, or key business initiatives often don’t yet have the BI tools that they need in place.  There is a new approach to BI to address those pressing business needs that leverages the existing BI infrastructure and can deliver value to the business in weeks rather than months and at a fraction of the cost of a traditional BI solution. Learn how Complementary BI leverages Software-as-a-Service (SaaS) BI solutions to address targeted business needs in a way that complements in-house BI systems, leading to a win-win situation for business users and IT analytical tools to business users.
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oco, business intelligence, software-as-a-service, roi, enterprise applications
    
Oco, Inc.
Published By: Oco, Inc.     Published Date: Dec 10, 2008
In today’s tough economic times, more and more companies are looking to Software-as-a-Service (SaaS) on-demand business intelligence (BI) solutions to assess how they can quickly reduce inventory levels, assemble information, analyze operations and gain new insights in how to improve performance. 
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oco, roi, software-as-a-service, saas, business intelligence, enterprise resource planning, manufacturing execution system, enterprise applications
    
Oco, Inc.
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