banking industry

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Published By: NuoDB - Neo Banks - Q4-19     Published Date: Feb 20, 2020
Digital technologies are changing many industries and dramatically impacting customer expectations. Nowhere is this mega-trend more pronounced than in the banking industry. “For every bank — and there’s no exception — we have to master technology just in order to increase the customer convenience,” according to Standard Chartered Bank CIO Michael Gorriz. However, to meet this goal, building the right technology stack is essential. As the role of technology moves from the back office to defining how a bank operates, a generation of banking upstarts, “neobanks”, are emerging. In some cases, these neobanks are brand new businesses, others are spin-offs or digitally native efforts from existing banks. Brand new players include WeBank, N26, Monzo, and Starling Bank. And new initiatives from existing banks include AiBank (China’s CITIC and Baidu) and Simple (Bancorp and BBVA).
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NuoDB - Neo Banks - Q4-19
Published By: Nuance Communications     Published Date: Mar 16, 2010
The recent economic downturn has created some formidable challenges for the retail banking industry. Fraud and identify theft are on the rise, costing banks big money and raising customer concerns about security.
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nuance, retail banking, fraud, identify, contact, theft, outbound
    
Nuance Communications
Published By: Akamai Technologies     Published Date: Dec 18, 2019
"Phishing is a well-known attack vector in the financial and security industry space. The data shows that, in addition to unique phishing attempts, adversaries also leveraged credential stuffing attacks to the tune of 3.5 billion attempts during an 18-month period, putting the personal data and banking information of financial services customers at risk. Despite massive amounts of effort poured into awareness campaigns, phishing still remains a top threat to financial services organizations including: • 50% of all the unique organizations impersonated by tracked phishing domains were from the financial services sector. • 6% of global malicious login attempts targeted the financial • Financial services industry accounted for 14% of all unique targets between 2017 to April, 2019 Read the 2019 State of the Internet / Security Financial Services Attack Economy Report to learn about lucrative phishing variants, and how criminals stage decoy attacks to distract from their real targets"
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Akamai Technologies
Published By: Pega     Published Date: May 25, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases. Download this Gartner analysis and gain a better understanding of the case management frameworks solutions offe
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business optimization, business strategy, network management, business applications, best practices, business process management, solutions, case management
    
Pega
Published By: Adobe     Published Date: Apr 23, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on i
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Adobe
Published By: Pega     Published Date: Jun 21, 2016
Case management frameworks built on business process management platforms help IT solutions architects deploy case-handling applications and offer an alternative to specialized case management applications and custom coding. According to Gartner, the complex architecture required to support case management has relegated it to the status of a niche application, typically addressed by specialist, commercial off-the-shelf application providers and system integrators. Case management as a process style is being applied in many sectors beyond government, legal and insurance, including healthcare, banking, higher education and retail. Industry and cross-industry case management frameworks are now available. "Adaptive case management" hype exceeds the reality of what buyers need. Gartner evaluated 12 vendors including Pegasystems against nine critical capabilities in four use cases.
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Pega
Published By: KPMG     Published Date: Jan 16, 2020
Profit margins in the UK Banking sector remain low and topics such as structural reform, Basel III and financial crime compliance are proving more complex and expensive for the industry to deliver than anticipated. The need to protect profit is fuelling a renewed focus on consolidation, rapid cost cutting and improved niche offerings to extract the opportunity from more bespoke clients. Prioritising the right transformation to provide banks with a competitive advantage is crucial, but how do they assess the change budget required, the level of change the organisation can absorb and how you they embed the change successfully?
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KPMG
Published By: KPMG     Published Date: Jan 16, 2020
The headwinds facing the investment banking industry are not going away anytime soon. Changing client needs, increasing competition and ongoing regulatory change are all adding to revenue challenges. In this paper, we assess how business models need to evolve to this changing environment and provide investment banks with a sustainable cost base.
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KPMG
Published By: CA Technologies     Published Date: Jan 20, 2015
In the application economy, speed, innovation and quality have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition—insurance, banking, telecommunications or retail—or in a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. Within this transformation sphere, the development of “omnichannel” or “digitally-connected multi-channel” capabilities is a key priority. CA Technologies can help you deliver a consistent, integrated and quality customer experience, regardless of how your customers choose to interact with you.
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enterprise mobility management, mobile devices, software, competitive advantage, strategic requirement, wireless, enterprise applications
    
CA Technologies
Published By: Juniper Networks     Published Date: Aug 10, 2017
Resistance to change is futile. Financial services are becoming more embedded in the banking customer’s everyday life, driving unprecedented levels of change across the industry. The unfolding digital economy is ushering a new era of technology adoption in banking. From cloud to open banking APIs, these play a defining role in enabling banks to create new digital products and services, refresh the bank branch, find new customer segments, and monetize underutilized data and information assets.
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opening banking, api, data, currency, cloud transformation, frictionless banking, business model disruption
    
Juniper Networks
Published By: CA Technologies     Published Date: Jun 04, 2015
In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
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CA Technologies
Published By: IBM     Published Date: Jun 26, 2013
How security and business continuity can shape the reputation and value of your company.
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risk, banking, business continuity, security
    
IBM
Published By: Ensign InfoSecurity     Published Date: Feb 05, 2020
"The pressure on the Banking, Financial Services & Insurance (BFSI) industry to perform has never been greater as the digital world struggles to deal with the onslaught of more prevalent and pernicious threats. To drive growth and increase customer trust, financial institutions are taking advantage of various platforms such as mobile, cloud and social, exposing them to further cybersecurity risks. The recent news has flagged flaws in mobile and web applications as the major routes of intrusions. The Equifax incident was prominently singled out with massive amounts of its customer data being compromised due to a web-application vulnerability. Third-party vendors, including FinTech partners, continue to pose great risk to the financial industry. The 2016 Bangladesh Bank breach cost some USD81 million due to a vulnerability in SWIFT, a shared banking system. As customers continue to move away from physically transacting with banks and other institutions, more enhanced investment in se
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Ensign InfoSecurity
Published By: Fiserv     Published Date: Nov 07, 2017
"Recently, a number of factors have come together to decimate the profitability of the mortgage banking industry. To regain its footing, the industry must return to mortgage banking fundamentals. This paper carefully examines each function within the mortgage business to determine if there is a better approach that will save money and improve long-term profitability."
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loan quality, loan data quality, mortgage quality, mortgage data quality, loan compliance, lending compliance, mortgage compliance, trid, tila respa integrated disclosure, lending efficiency, loan automation, lending automation, mortgage automation, ucd, uniform closing dataset, borrower satisfaction, borrower experience
    
Fiserv
Published By: Applause Israel     Published Date: Sep 25, 2018
In the midst of an overwhelming amount of disruption taking place in the retail banking industry, a clear path to success has emerged. Banks that want to continue to gain and retain loyal customers must make it easier to bank with them. According to a survey that included 760 different banks and credit unions, the most important priority for 2017 and beyond is the removal of friction from the customer journey.1 To clarify, today’s customer journey includes both the customer experience at local branch locations as well as their experience while interacting with websites, mobile apps, smart watches, and anything else that is connected to the Internet. The battleground for customers has shifted to the digital world, and retail banks must adapt quickly as crafty Fintech startups and tech giants like Amazon, Apple, and Google continue to push the limits of what is possible with technology. If digital channels aren’t approached correctly, they can add complexity to the customer experience in
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Applause Israel
Published By: SAP     Published Date: Nov 28, 2012
No U.S. industry has changed as much in the last few years as that of banking. The mortgage crisis and its trickle down effect has its way with nearly every business in the U.S. Read on to learn more about what consumers are saying about banking.
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business technology
    
SAP
Published By: Datastax     Published Date: Jan 17, 2018
In today’s fast-paced business climate, companies are seeing dramatic shifts in their market. Customer expectations are changing faster than ever due to digital disruption in areas like commerce, banking, transportation, healthcare, utilities, and media consumption. Technology is being used to disrupt traditionally “safe” industry norms. Data is being generated at levels never seen before, but companies are having a tough time understanding how to find the gold within the gravel.
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Datastax
Published By: Datastax     Published Date: Mar 06, 2018
Ever since the invention of the abacus, the banking industry has been on the leading edge of technological innovation. Today more than ever, the industry relies on game-changing software to provide high-performing business-critical operations, analysis, and insights for retail banking, loans, credit cards, and more.
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Datastax
Published By: TIBCO Software     Published Date: Aug 13, 2018
The banking industry has been talking about improving the customer experience with customer-centric banking for a long time. From a recent study of French retail banks, neobanks and online banks are winning the customer experience battle. To retain customers, traditional banks will need to improve their overall customer experience, a key priority as reported in DBR Research’s Digital Banking Report 2018. All three of the top trends for 2018 are related to improving the overall customer experience. Failing to address these key trends will hurt laggards. Just because you have a digital presence doesn't mean your work is done, it just means that you need to continue to innovate to attract and retain your customer base. But what makes for a successful banking customer journey? Read this solution brief to learn the five pillars of success for the banking customer journey.
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TIBCO Software
Published By: Workday APAC     Published Date: Oct 07, 2019
"Workday provides financial services organizations with the technology foundation they need to spend less time gathering data and more time creating real value. But don’t just take our word for it. Hear from our customers in the banking industry that have used Workday to: Make better business decisions Uncover new sources for growth Become a magnet for top talent "
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Workday APAC
Published By: Ciber     Published Date: Jun 28, 2016
The banking industry faces a huge challenge to digitally transform their businesses to run more effectively.
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digital banking, commercial banking, digital landscape, banking industry, challenges of banking industry
    
Ciber
Published By: Ciber     Published Date: Jun 28, 2016
Implementing a digital transformation project offers numerous benefits to a banking organisation.
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digital banking, commercial banking, digital landscape, banking industry, challenges of banking industry
    
Ciber
Published By: Adobe     Published Date: May 15, 2018
Adobe article that condenses/highlights key findings from the Econsultancy Digital Marketing in the Financial Services and Insurance Sector 2017 Study, an in-depth, 5000+ word report covering FSI executives’ opinions on: – General trends in retail banking, investment banking, and insurance – Internal structures their companies are using to execute digital transformation – The biggest threats/disruptions in the industry – The biggest priorities in 2017 (leaders are focusing on both customer retention and customer acquisition, mainstream is focusing just on customer retention) – Main sources of sales and leads (digital + mobile are steadily increasing sources) – Digital marketing budgets & investment areas (leaders are investing more in digital marketing automation and analytics) – Use of the cloud and AI to automate analysis and marketing – The importance of multichannel personalization – Innovation in the types/formats of products/services provided (leaders are focusing on imp
Tags : 
    
Adobe
Published By: CA Technologies     Published Date: Jun 04, 2015
In the Application Economy, speed, innovation, and quality, have become table stakes. If you can’t meet your customers’ expectations, they will surely find a competitor who can. Whether your organization is in one of the sectors facing the most intense digital competition (like insurance, banking, telecommunications or retail), or a more traditional industry, how rapidly and successfully you embrace a software-driven digital transformation strategy will likely have a profound effect on your organization’s long term viability. In this Whitepaper, learn how the Application Economy is driving Digital Transformation in companies, and how you can position your organization for success.
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CA Technologies
Published By: Intel     Published Date: Mar 19, 2019
Technology has drastically transformed the banking industry and the way in which consumers transact. Mobile banking is now the new normal. Many consumers, especially millennials prefer to do most if not all of their financial transactions via smartphone due to the convenience in which it offers. Even so, the popularity of mobile banking does not imply that the end of retail banking is near as research has shown that consumers still prefer retail banking for complex services such as loan applications, new account openings and advisory services. Download the whitepaper to learn— • How to build a bank of the future by leveraging the Internet of Things • How to increase security, ease system management and reduce operational costs • The benefits of migrating to a thin-client infrastructure and going paperless
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Intel
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