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Published By: ttec     Published Date: Feb 05, 2020
We’re at a tipping point in the customer experience. Advances in automation, AI, and other technologies are influencing the quality of engagement and support that customers receive while also improving cost efficiencies. But this doesn’t mean business leaders can relax. As customers continue to seek easy, effective, and personalised interactions with brands, it’s critical that companies stay ahead of expectations. So, here are the 5 top trends that are shaping customer experiences next year and beyond.
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ttec
Published By: ttec     Published Date: Feb 10, 2020
We’re at a tipping point in the customer experience. Advances in automation, AI, and other technologies are influencing the quality of engagement and support that customers receive while also improving cost efficiencies. But this doesn’t mean business leaders can relax. As customers continue to seek easy, effective, and personalized interactions with brands, it’s critical that companies stay ahead of expectations. So, here are the 5 top trends that are shaping customer experiences next year and beyond.
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ttec
Published By: Epson     Published Date: Feb 14, 2020
W hat does an inspired, truly interactive classroom look like in 2018? The truth is, there is no single answer. Your learning spaces have to meet the needs of your students, teachers, and community. The good news is there are many forward-thinking solutions that can help you create adaptive spaces for the students you have today, and tomorrow. In the following pages, you’ll find some helpful resources to help you identify what’s most important to you in classroom setup, technology, and design. You’ll also read about one amazing school that has truly transformed their learning spaces.
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Epson
Published By: Kinaxis     Published Date: Dec 04, 2019
What is the future of transportation? What will new transportation technologies mean for the future of business? An excellent question that demands an excellent answer. To get that answer, the Michigan Economic Development Corporation (MEDC) surveyed 513 executives whose core roles focus on the development and use of new transportation and mobility capabilities. The results of this survey, supplemented by interviews with industry and academic experts, are at the heart of MEDC’s eBook, Paving The Way: How Leading Businesses Are Shaping the Future of Transportation and Mobility. The report offers a snapshot of the current transportation landscape while highlighting the steps businesses must take as they prepare for this fast-arriving future. This future will be built on a foundation of new technologies including artificial intelligence (AI), 5G-enabled vehicle-to-vehicle and vehicle-to-infrastructure communications, lightweight materials, and electric vehicles. These advances are p
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Kinaxis
Published By: Appcast Q1 2020     Published Date: Feb 14, 2020
Every now and then, a technology comes along that promises to revolutionize how we find and engage quality candidates. In recruitment, that technology is programmatic advertising — the concept of using technology, not people, to buy, place, and manage job ads. In this whitepaper, Appcast will give you an overview of programmatic, how it works, how it could impact your talent acquisition results, and how you can leverage it to strengthen and improve your recruitment advertising.
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Appcast Q1 2020
Published By: Adobe     Published Date: Jan 27, 2020
With customers spending almost one-third of their days engaging with digital content and frequently engaging on multiple channels, developers need a better and faster way to create digitally engaging experiences across multiple channels. Yet despite the appeal of headless for developers, a headless-only CMS may not be the best approach. A better strategy for embracing new technology is taking a hybrid approach. 
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Adobe
Published By: Engagio     Published Date: Feb 06, 2020
Read the report today! Want to make sure you're investing in the right ABM technology? Research in Action released the Top 20 Global Vendors for ABM in 2019 using their proprietary Vendor Selection Matrix™, and Engagio was the #1 Global winner! Read the report to learn why Engagio placed #1 based on 1,500 customer interviews and Research in Action's independent analysis of each vendor. Read the report to discover: The top 20 global ABM providers and how they measure up How to select the right technology for your ABM needs 5 insights and predictions for ABM by Research in Action
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Engagio
Published By: ASG Software Solutions     Published Date: May 12, 2010
For many organizations, managing and delivering the knowledge contained within documents is difficult or impossible due to technological disparity. Conventional approaches to knowledge management work within the constraints of disparate platforms, applications, and output devices, and fail to address technological disparity.
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asg, cypress, managing delivery, knowledge management, document management
    
ASG Software Solutions
Published By: Sitecore     Published Date: Nov 04, 2009
This report highlights the strategic value of a next generation web content management system integrated with lead scoring, email marketing, customer relationship management, and web analytics. The report links the technology and practices of Best-in-Class organizations to engage customers, provide personalized experiences and manage the lead lifecycle.
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sitecore, aberdeen, lifecycle management, web content management, analytics, crm, emarketing, email marketing
    
Sitecore
Published By: Nuance     Published Date: Feb 09, 2011
Since Adobe debuted the PDF file format in the early 1990s, it has become the defacto standard for electronic documents in many markets. While engineers, publishers, and printers push the format to its technical limits with rich media and 3-D content, the general office worker comprises the PDF-using majority.
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nuance, pdf, office environment, rich media, adobe, conversion
    
Nuance
Published By: Upsite Technologies     Published Date: Sep 18, 2013
The average computer room today has cooling capacity that is nearly four times the IT heat load. Using data from 45 sites reviewed by Upsite Technologies, this white paper will show how you can calculate, benchmark, interpret, and benefit from a simple and practical metric called the Cooling Capacity Factor (CCF). Calculating the CCF is the quickest and easiest way to determine cooling infrastructure utilization and potential gains to be realized by AFM improvements.
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ccf, upsite technologies, cooling capacity factor, energy costs, cooling, metrics, practical, benchmark
    
Upsite Technologies
Published By: Vision Solutions     Published Date: Apr 24, 2008
This white paper will provide a road map to the most effective strategies and technologies to protect data and provide fast recovery should data be lost or corrupted due to accident or malicious action.
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vision, high availability, ibm, cdp, aix
    
Vision Solutions
Published By: Vision Solutions     Published Date: Jul 06, 2008
This white paper provides a road map to the most effective strategies and technologies to protect data in AIX environments and provide fast recovery should data be lost or corrupted due to accident or malicious action. The paper also outlines the benefits of continuous data protection (CDP) technologies for AIX.
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vision, high availability, ibm, aix, cdp
    
Vision Solutions
Published By: Underwriter's Laboratory     Published Date: Nov 14, 2011
As a result of ever-advancing technology and product obsolescence in this market, it is estimated that some 300,000 mobile phones are sent to the tras
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Underwriter's Laboratory
Published By: StoryDesk     Published Date: Jan 04, 2013
What makes for a winning iPad presentation app for sales teams? How can interactivity keep prospects' attention focused? How can you use technology to make your message more memorable? Learn the answers to these questions and more.
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StoryDesk
Published By: Comcast Business     Published Date: Feb 07, 2020
As the financial services sector continues to evolve, there will be a continued need for a solid foundation to support the technologies that will further advance it. While new technology offers unlimited opportunity in scope and results, it’s as good as useless without the necessary infrastructure supporting it. Smart financial services organizations understand that a solid foundation that addresses performance, reliability and affordability will enable them to grow their business faster and more securely and position them to take advantage of future technology advancements.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
The first phase of digital transformation laid the path through adoption of cloud, mobile, big data and social—which, combined, provided a platform for organizations to achieve greater operational efficiencies, better business insights and deeper customer engagements. The next phase involves technologies that promote data-driven intelligence for enhanced real-time decision-making, as well as those that enable or enhance automation to drive even more improved outcomes in financial services.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Many facilities are moving to upgrade their networks to accommodate the technologies that are increasingly at the vanguard of healthcare. The impact of data-intensive applications and increased connectivity demands are changing the way networks are being built. SDN helps to ease the complexity of the network. Its benefits are many, ranging from agility and cost savings to efficiency and security. In particular, SDN offers benefits of interest to healthcare provider
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Technology adoption continues to move at a rapid pace in the healthcare sector, with core technologies such as electronic health records (EHRs) and telemedicine improving and newer technologies such as artificial intelligence gaining ground. Data is driving health care today more than ever, and technologies that can make sense of—and derive value from—healthcare data will be much sought after moving forward.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
The coming year will be a pivotal one for advances in network technology. The rollout of 5G technology, for example, is expected to hit $2.7 trillion by the end of 2020, according to ‘Financing the Future of 5G’, an October 2019 report by global financing firm Greensill. A significant amount of that spend will go toward Internet of Things (IoT) integration, with $585 billion geared to 5G implementation on IoT hardware and $469 billion for IoT services. Staying ahead of the network technology curve might be difficult, but it’s critical to meeting marketplace needs, serving customers, and maintaining agility and productivity in an increasingly competitive environment.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Several forces are aligning to make work transformation a critical component of organizations' DX initiatives. A broad range of intelligent automation technologies are changing how we get work done. In addition, our consumer experiences are driving new expectations for the work environment, including personalization and frictionless access to resources, anytime and anywhere. This is exacerbated by our multigenerational workforces that bring differing needs to the workplace.
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Comcast Business
Published By: Comcast Business     Published Date: Feb 07, 2020
Technology adoption in the hospitality sector has shown a marked increase in the last few years, with more hotels and other hospitality organizations embracing services and technologies to provide high-quality guest experiences. And as competition continues to grow, hotels are becoming more innovative in the way they use technology to improve the customer experience end to end, from reservation to check-out. Mobility, connectivity and data all are driving digital disruption in the hospitality sector, as guests increasingly crave a high-quality, personalized experience.
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Comcast Business
Published By: SAP     Published Date: Feb 03, 2017
Companies across the globe are all facing the same economic headwinds: business change in the form of competitive threats and new opportunities is coming at an unprecedented pace. The watchword for meeting these challenges is innovation – both in terms of business processes as well as the underlying technology that enables those processes. The sum of the experiences discussed in this report showcase how SAP S/4HANA, running on-premise or in the cloud, can form the basis for a broad-based business transformation that does not require a big bang implementation to succeed.
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SAP
Published By: SAP     Published Date: Mar 09, 2017
Learn how CIOs can set up a system infrastructure for their business to get the best out of Big Data. Explore what the SAP HANA platform can do, how it integrates with Hadoop and related technologies, and the opportunities it offers to simplify your system landscape and significantly reduce cost of ownership.
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SAP
Published By: Dell APAC     Published Date: Nov 20, 2019
Users are on the go, working from almost anywhere and on multiple devices, reshaping the traditional work-place. We know for you as an IT leader this means more: ? devices to provision and deploy ? end points to secure ? applications to support ? systems to manage Which results in more headaches for you and less time to focus on more important, strategic initiatives. And your role has transformed too; you’re now a critical partner of the company’s leadership. You’re thinking about bringing the best experience to your users, accelerating collaboration and maximizing productivity. You’re being tasked to help the company remain innovative. With all of these added responsibilities, thinking about the more repetitive tasks like resetting user passwords and giving access to VPN should be a thing of the past. At Dell Technologies, we understand your top priority is transforming your organization for ultimate value and efficiency.
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Dell APAC
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