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Why does Employee Experience matter?

White Paper Published By: SAP Concur
SAP Concur
Published:  Mar 13, 2020
Type:  White Paper
Length:  9 pages

Every business wants to provide a winning experience for their customers - one that drives sales and growth. However, the degree to which employee happiness drives the quality of customers experiences is often overlooked. According to Forrester research and Gallup study, companies creating exceptional employee experiences have engaged workers who are empowered to do their best work resulting:

  • 17% higher productivity
  • 21% higher profitability
  • 4.3x increase in earnings per share
  • 81% higher customer satisfaction

But how can you create an exceptional experience for employees? Look beyond salaries and job titles to focus on easing the burdens of onerous processes that distract employees from meaningful work - such as travel, expense, and invoice management.

Download this whitepaper to learn how you can help your employees do their best work - and see a positive impact on your bottom line.

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