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How the Hospitality Industry is Using Technology to Improve Guest Experience

White Paper Published By: Comcast Business
Comcast Business
Published:  Feb 07, 2020
Type:  White Paper

Technology adoption in the hospitality sector has shown a marked increase in the last few years, with more hotels and other hospitality organizations embracing services and technologies to provide high-quality guest experiences. And as competition continues to grow, hotels are becoming more innovative in the way they use technology to improve the customer experience end to end, from reservation to check-out. Mobility, connectivity and data all are driving digital disruption in the hospitality sector, as guests increasingly crave a high-quality, personalized experience.



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