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Ovum White Paper

White Paper Published By: Cisco
Published:  Aug 27, 2015
Type:  White Paper
Length:  10 pages

Cloud technology makes it possible for you to add multichannel tools and meet growing customer demand for chat, social, SMS, and video support. Read this Ovum white paper to learn the benefits of cloud contact centers, how to choose the best solution, and how to select the right partners.

Tags : 
cloud contact center, customer experience, cloud contact center solution, cloud solutions, cloud technology, application management