Total Cost of Ownership: Eight Ways to Boost Your Business Savings

While the primary reason to choose a Voice over Internet Protocol (VoIP) service provider is based on the best possible price, many companies only compare monthly rates when making their decision. But the real cost of service lies in the Total Cost of Ownership (TCO).

The simplest formula used to determine the true TCO of implementing a VoIP system considers initial setup costs, monthly recurring costs, annual maintenance costs, and intangible costs such as productivity, quality of service, and customer service.

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